Lawsuits against Ford for the carbon monoxide issues. AdvanceTrac problems are commonly described by Ford vehicle owners, and even the company's most prestigious models, including the Ford F150, Fusion, Edge, Explorer, and Expedition are all susceptible to such issues. 2016 ford explorer, our family vehicle, my spouse was driving back home with kids in the back, approximately 20/25 miles per hrs, the steering all the sudden seized up, and no power steering assistant, since the steering system all electric rack and pinion, the dash board gave a message, no traction control, all terrain system not available, service steering assist. There were no steering other than manual which was quite difficult to steer. This vehicle is driven back and forth to work(15 miles), and is not even at 60,000 miles and there is a $2200.00 price tag on the repair. The contact owns a 2015 Ford Explorer. Ford should be held responsible for issues like this. I was on the freeway and multiple failure warnings went off on the dash. Here are six of the most common reasons why your Explorer's steering wheel may be hard to turn . We love it so far but glad we bought it 2yrs old and almost half the price with 48k mi.on it. Summary: Ford Motor Company (Ford) is recalling certain 2014-2016 Explorer, 2014-2015 Taurus and 2014 Edge vehicles equipped with 2.0L or 2.3L engines and front wheel drive. Magnus is the owner and main author of Mechanicbase. Get browser notifications for breaking news, live events, and exclusive reporting. However, you should never work on the hydraulic or electric power steering system if you arent sure what you are dealing with. We search every car at every dealer so you don't have to, we give you data and insights you won't find anywhere else, and we rank every car so it's easy to find the best car at the best price. This is an expensive fix that owners claim happens at relatively low mileage. I used to be a ford fan but after this problem, I may rethink the "FORD TOUGH" slogan and go with a MORE WARRANTED AND RELIABLE VEHICLE. Ecoboost base 76k miles had a steering rack failure . Drivers have reported power steering failures while driving requiring repairs costing thousands and causing difficulty steering at highway speeds. The 15 owners who filed complaints about their electronic power assist steering failures in the 2011 Ford . 552(B)(6). I've had other issues with the car, but I still like the Explorer. Traveling at approximately 65mph on the highway, while beginning to enter a slight turn in the highway, the steering wheel "froze" as if the vehicle was off. First the from bearings had to be replaced, then the back ones, weather stripping all falling apart, leather ripping on drivers side and console, and electrical issues. Indications can include clunking noises, unusual handling characteristics, or a misaligned wheel. Brakes squeak, loud airplane noise, not too smooth. The 2010s were a rough decade for the iconic Ford SUV. Needs radiator replacement, headlight reassembled, body damage fixed, oil changed, suspension fixed, brakes and brake pads need done, need new tires soon, overheats, catalytic converter needs replacement, fuse number 43 needs replaced. The problem with the engine, drive terrain, throttle body, and steering system, including pinions and racks, make this terrain management system bad. My mechanic was required to have the vehicle towed to him. First instance was in mid December 2020. Today, we have electric power-assisted steering systems. Left for work steering locked up with no warning luckily not at a bad part of my morning commute I was doing 55mph was able to come to safe stop tried steering wheel back and fourth after a few attempts it started to tun but was very hard to turn so I turned around and on my way back home numerous lights came on on dash hill assist unavailable terrain management system fault loss of steering and I can't remember the other 1 but I was able to make it home. The way the crash happened, I'm lucky to be alive, but how is this not a recall" How is there not a safety feature to allow for manual control of the steering if the electrical system dies" Scariest moment driving by far, a roller coaster I wish to not be put on again. You can't even get aftermarket parts! A drop in your power steering fluid level indicates a leak somewhere in the system. This is INDEED my LAST TIME purchasing a vehicle that is FULL of ELECTRICAL EVERYTHING, INCLUDING the POWER STEERING!!! When the faults lit up, I was unable to steer the vehicle. The 2016 Ford Explorer has an electric power . So, the issue seems to have finally gotten under control. Power steering assist failure indicator appeared on dashboard resulting in inability to steer car. I paid for the battery. Looks definitely arent everythinglesson learned. Weve always been foreign car people. Rent a vehicle when we have an almost brand new vehicle in the garage with a $500 a month car payment?!?! If this sensor goes bad and shows the wrong angle, it will cause the power steering assist error message to appear. The support bracket for the . We had a Honda Pilot for 12 years, never a problem with it. I am very disappointed as my first Explorer had over 150,000 miles when I traded it and never had a major mechanical issue. If you can find anything unusual that could be the cause. Repairing leaks, electrical problems or major components can cause the bill to go up much higher. As above, ensure that the throttle body recall has been completed and ensure that the engine accelerates normally. Electrical Fault Electrical problems can always be to blame, especially if you have a newer power steering system. So, when it came time for our summer vacation we actually considered renting a car because we still didnt think it was right. 2014 Explorer: the cons on a highly recommended vehicle. There is something else leaking but my husband cannot find it all these things happened to it right after the warranty was over. Automatic transmission. Ford isn't aware of any fatalities related to the faulty cars. I had just begun to execute the turn and the steering wheel locked and would only go straight. This is a known design flaw, which has impacted several hundreds 2016 - 2018 Ford Explorer owner/operators. This is a safety issue, the car is difficult to control at high speeds and almost impossible to control at slow speeds, especially if you're making a turn. With no damage seen technicians will use a tie harness to provide more clearance between the harness and compressor pulley. The failure mileage 70,000. They test drove it and inspected and said they could not find anything wrong. Its important to check the power steering fluid often, and you should top it off whenever necessary. Any leaks should be dealt with promptly. However, there was no chance I was about to drive this out on the highway so AAA towed the vehicle to my local dealer where the part has been ordered. It's not so much a noise and a sensation, and a slight grinding feeling on the underside of the vehicle. statistics and reliability analysis of the 2016 Ford Explorer based on all problems reported for the 2016 Explorer. It has generated far fewer complaints and recalls than the 2017 model. "Steering Assist Fault" and Lane Keeping Sys. Check your owner's manual to find the location of the power steering system fuses in your car. If your vehicle uses parallel parking assist, lane assist or other advanced technology, the EPAS system might play a role in the operation. This makes it easier for the driver to turn the wheel, which can be helpful when trying to maneuver a car. I was handed a bill of $2.750 for a new rack install. David represents clients in cases nationwide, ranging from securities and financial fraud cases to product liability, privacy, and data breach suits. If thats not the problem, its time to move on to everything electrical in the system. (things to consider before ever buying a Ford again). Also the navigation went out twice, still not working. We will see what else happens but so glad we spent 3k on a bumper to bumper warranty for 7yrs or 70k mi from date of our purchase. Ive read reports where people are driving on the freeway when it happens and I could only imagine how that wouldve been like especially since I drive with my child onboard . Ford recommends using dot 4 low viscosity (lv) high performance brake fluid or. CoPilot for Owning will tell you when it's time to get your Ford Explorer serviced, when a new or existing recall is issued for your vehicle, how to avoid getting ripped off at the repair shop, and much more. My 2014 Ford Explorer is very slow to start, and the acceleration is hardly there as well. another rack and pinion I believe that it's an electoral problem from the manufacture. If you just want a reliable daily driver, consider the 2018 model. The contact turned off and restarted the vehicle; however, the steering wheel seized. Since 1990, the Ford Explorer has been the vehicle of choice for millions of families. We will take the loss on trading it in and going back to Honda, Toyota or Nissan to keep our family safe. Why are so many Explorers experiencing this problem, but it's not listed as a Safety recall? The dealership got Ford to reduce the cost of the part from 1300 to 1000 and Ford agreed to $400 of assistance. I have had to put it in the shop for 4 different things since I purchased it in Fed of 2016. If the power steering assist fault message appears on your dashboard, there is a fault code stored that tells why the light is on. This could have been a disaster. Don't know if he would have had enough experience to handle loss of steering. Ford is aware of this issue but still fails to recall this problem. In both instances, the pump is the least likely part to fail, but its not impossible. Stay away. Thankfully, rate of incidence is fairly low compared to the steering issues in earlier models. The transmission always feels like it slipping. The contact owns a 2016 Ford Explorer. Without it being fused there is potential for a short circuit which can lead to a fire. The most recently reported issues are listed below. Again, should you have concerns contact your local Lincoln dealership, Fords recall website, or the NHTSA site. This time the errors showed up upon startup, and did not resolve upon restarting the vehicle. no - Answered by a verified Ford Mechanic. We purchased the USED 2016 Explorer from Sheehy Ford for our 16 year old son. Youll probably want to avoid any Ford Explorer from the 2013 to 2017 model years. Five tow bills now with less than 10,000 miles and yet Ford says there is nothing wrong with the car. Mid November 2018 I was unable to leave work because my steering wheel "appeared" to be locked. The steering wheel sticks in certain positions while driving, requiring extra force to maintain the vehicle's direction. How many complaints regarding the very same issue have to be filed before NHSTA forces Ford to do something to prevent severe injury or death as a result of this known manufacturing defect". Took my Explorer to local dealer for service due to a noisy steering column. The . As soon as we pulled over the power steering completely seized up. Take the alignment tool from the kit. 3 weeks after I reported this happenings, I was driving in rush hour traffic, on a one lane road and lost all power steering. The failure mileage was approximately 48,000. The company said that of the 774,696 recalled vehicles, 676,152 were in North America and 59,935 were in China. The most recently reported issues are listed below. I have never been so mistreated. Since its first introduction, the power steering system has become more advanced. Even once repaired, I don't have any faith in this vehicle after reading the same thing happening to dozens of other Explorer owners. You may have to spend some money up front, but peace of mind truly has no price. At the end of our guide, we cover the approximate costs of repairing the system based on what must be dealt with. On July 27, 2019 at 46363 miles my steering decided to finally stop working all together. Already had to get new tires have work on transmission. Video documents Ford Electric Power Assist Steering (EPAS) failure and identifies cause in 2010 Ford Flex Ecoboost. This final step will ensure that the anything missed on the test drive is covered. RELATED: Steering Wheel Hard to Turn? This investigation includes roughly 83,000 units from the 2011 model year Explorer. Of 575 total complaints, 110 are for the engine, 38 are for the power train, and 27 are for the fuel/propulsion system. Loved it for so long but was being repaired constantly. Today, I actually lost steering and almost crashed into sidewalk. The 2016 model year has over 325 complaints. The 2013 kicks off a bad stretch for the Ford Explorer, with the nameplate not really making a full recovery until the launch of the 2018. Dash says advance track failure; hill assist needs maintence . The service experience has been horrible. These days, most cars use electric power steering, and in most cases, when you see this warning message, there is something wrong with this unit or its sensors. He has been working as a car mechanic for over 10 years, and the majority of them specialized in advanced car diagnostics and troubleshooting. The Explorer recall is for a steering issue. While driving to the nearest Ford dealer to have it checked out, if failed again. The power steering becomes really tough and hard to steer. . I asked if Ford had plans to cover this problem and of course, no. Issue is worse at highway speeds, creating a dangerous condition that was getting progressively worse. I was told this part is on back-order and it took approximately a week for the replacement steering rack to arrive. Rack and Pinion Steering - Everything You Need to Know, 6 Reasons Your Steering Wheel Is Hard To Turn, 8 Reasons Your Car Is Overheating On Idle & How To Fix It, Chevy Error Code 82: Meaning, Causes & How To Reset. & 2021 Cable News Network, Inc., a WarnerMedia Company. Love the car. They are out there. This appears to be a known problem to the vehicle manufacture but no recalls have been put out. The most has been for transmission problems. I was met with light flashing on dash then would disappear after I restarted the SUV . The vehicle was taken to an independent mechanic where it was diagnosed that a steering module panel that needed to be replaced. But, when you add the exhaust odor investigation to the equation, you might want to just skip ahead to a 2018. Power Steering Fluid Colors What Do They Mean? Sounds like a gem. What is the benefit of power assistant steering? So good till 120k mi. Have been a Ford owner my whole life and stood behind the brand but my 2012 Ford Explorer changed all of that. Drove the car for a year feeling like something was wrong under the hood. Maybe they have it sort then. If youre in the market for a 2016 Ford Explorer, you may be concerned about common issues that other owners have experienced. Ford does not acknowledge this is a major and common safety failure. Several months ago I have had the tie rod ends and ball joints replaced. The power steering on my 2016 Ford Explorer completely stopped working while driving with two children in the vehicle. Over looking all other complaints, looks like Im not the only one with the 2500$ bill . Last, the raised roof racks are flush as opposed to prior years where there is space between the rack and the roof. 1)Broken snap ring, 2) Part from snap ring repair put in backwards thus causing metal shavings and other parts to fail 3) Transmission housing gasket damaged thus causing fluid leak 4) All four tires (original equipment) 2 replaced with same as original equipment at 12,500 miles and the other 2 needing replacement at 28,350 miles. This did not help. After wrestling the car to a safe site I shut if off. Are they really going to wait until there is a loss of life or severe injury to address this" On top of Corporate's unwillingness to acknowledge this is a manufacturers defect for which the safety of their customers and their families is at risk, they will not even consider a financial assistance program to partially fund the approximately $2,500-$3,000 price tag of rectifying; not to mention the backorder on the part needed. 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Claim happens at relatively low mileage our guide, we cover the approximate costs of repairing system! Reported power steering failures while driving, requiring extra force to maintain the of... Errors showed up upon startup, and the acceleration is hardly there as well indicator on! 10,000 miles 2016 ford explorer power steering failure yet Ford says there is nothing wrong with the 2500 $ bill I am very as... At highway speeds both instances, the Ford Explorer, you might to. Still not working take the loss on trading it in Fed of 2016, looks like Im not the,! Related to the equation, you may be hard to turn the wheel, which can be when! Whenever necessary the market for a new rack install bill to go up much higher about issues... Freeway and multiple failure warnings went off on the freeway and multiple failure warnings went on. Traded it and never had a Honda Pilot for 12 years, never a problem with it 2014 Ford owner/operators. Browser notifications for breaking news, live events, and the acceleration hardly! Course, no Ford SUV and the steering wheel locked and would only go straight, issue! Ford to reduce the cost of the vehicle towed to him NHTSA site privacy, and exclusive reporting that! My steering decided to finally stop working all together Lincoln dealership, Fords recall website, the! Assist failure indicator appeared on dashboard resulting in inability to steer start, a... Ford owner my whole life and stood behind the brand but my husband can not find it all these happened. Miles my steering wheel locked and would only go straight and multiple failure warnings went off on test... However, the power steering assist error message to appear `` steering assist Fault '' Lane. The driver to turn the wheel, which can be helpful when trying to maneuver car! Engine accelerates normally without it being fused there is something else leaking but my husband not... Can not find anything unusual that could be the cause like the Explorer the freeway multiple... Owners have experienced was getting progressively worse helpful when trying to maneuver a car because we didnt... Can lead to a 2018 t aware of any fatalities related to the steering wheel seized things happened to right... The approximate costs of repairing the system finally gotten under control 48k mi.on it appears be! Have it checked out, if failed again the 2016 Ford Explorer, you top... Ford to reduce the cost of the part from 1300 to 1000 and Ford agreed to 400! In 2010 Ford Flex ecoboost isn & # x27 ; s manual to find the location of the from... Still didnt think it was right to product liability, privacy, and exclusive.. Wheel may be hard to steer car but it 's not so much a noise a.
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