After a purchase is made, a seller has 3 business days to ship your item, and then youll have 3 days to inspect the item and rate the seller. They hold an A+ rating with the BBB and score high on the platform when it comes to addressing and resolving customer complaints. In one instance, Mercari withdrew funds THREE times for the SAME transaction, and it took multiple contacts with customer service to rectify. I ordered a tree and judging from the description I was assuming it was going to be like 6 or 12 tallbut it was a small container/bucket of sawdust. Mercari is a great platform for both buyers and sellers. Hey guys. If you fail to do these even unintentionally, the buyer may open a dispute against you and claim that the received product is not as described. I submitted a request for a refund to Mercari support but it was denied. For more details, check out their full list of Prohibited Conduct page. Sellers and scammers can exploit the policy. of highest caliber, I thought you might want know, and move to correct these minor blemishes. They simply issued a credit and well, done! mercariBOT imports your Mercari listings, once in the softwares database, you can set it to automatically re-list your items, once you re-list your items, they will be visible near the top of the Mercari feed, letting more people view them, giving you more of a chance to sell your items. I only noticed two, maybe three, apparent misstatements, the like of which would be caught by an editor, or a fresh set of eyes, e.g.. referencing Buyer, when seller seems to be whats indicated. I had this similar problem happen to me once before with Mercari and I wish I should have learned my lesson the first time. Mercari DID NOT cover these items even though they have a shipping protection in place, I shipped using their labels and followed their directions for shipping to a tee! No wonder eBay sellers hate people with PO BOX address. To make it clear any illegal condition in a contract is a VOIDED CONTRACT! I think this is a tough one personally since the seller is not a retailer or dealer of said product, how are they to know if it will fit a buyers equipment? They see what is being messaged between buyer and seller. Mercari itself is a legit e-commerce marketplace to buy and sell products. You need to choose a Poshmark Bot built by a trained and wide team for this purpose. If Katherin Aucoin is selling anything especially a coach purse carefully look at it and my recommendation is never buy from her lying rude self. But Ive embedded my personal invite link within this post at the time of writing. And It's helped make COUNTLESS sales! If youre good and neat & tight then the buyers will take advantage of you and many will try to price shame. Something is not right here! Mercari customer support does not want to give her the return shipping label and refund her money despite doing all they asked and showing the holes in the leggings. dayz player count bot for discord. The remedy is apparently to never leave even $10 in your Mercari account Deposit to your bank account every sale because. I actually made an error and did not put in a tracking number once I had shipped an item, (well within Mercaris Requirement period). But Mercari is setting itself apart from its competitors (more on that later) and the app has already been downloaded over fifty million times in . In contrast, if the buyer is at fault then their team will deny the buyers request and release payment to the seller. In comparison to every other online selling site, Mercaris pictures are just awful. What outrageous lie and l want something done. 2023 - MercariBOT | All rights reserved. I filled out the required paperwork, sent over the required pictures of the damage, the box, the shipping label and the packing material. After that they state that if you leave a bad review for the seller your refund will be voided amazing so no bad reviews can ever made for these sellers. Vinted - Vinted is another popular app for selling your "pre-loved" clothes- whether loved by you or someone else. Perhaps yours will be to pay down student debt or save for a vacation. MercariBOT is a brand new, revolutionary software that will automatically re-list the products you sell on the Mercari platform. You can now import ALL of your Poshmark listings DIRECTLY onto Mercari, VIA mercariBOT! This is where automation tools or auto listers come in. BOT Planet $0.00 USD24- $6433.51 USD. Mercari is a community marketplace and selling platform where member-users can list and sell a plethora of home-based goods. She denied knowing anything about it and she wouldnt never sell a purse in that condition which she did. They take out the money before they rate the Seller and Mercari holds it. Overall, its been great and the sellers have generally positive, responsive and honest. IVE BEEN SCAMMED AND STILL WAITING FOR 2 MOS FOR MY MONEY. Another purchase I made just today has been cancelled by the seller because she says she made a mistake, but the funds have ALREADY been withdrawn from my account and Mercari only says sorry, but it will take up to FIVE business days to return my money! Mercari is still asking for more pictures. IM SURE THEYLL DELETE MY COMMENT BUT I TRIED BUYING SOME NIKES AND THEY TOOK MY MONEY NO PROBLEM. I purchased a pair of boots on the Mercari site that were list mens size 9. Our clients all agree, this is THE best software they have EVER purchased. No offense just my overall opinion. Youre handing over your hard-earned money to scammers for getting nothing at all or maybe low-quality or counterfeit items. Sellers sign up to Mercari and list their items for free. Many Poshmark Bots creators don't even have a company. And I have clean ratings, but some are sooooo thankless and wont rate you just to punish you LOL. Never ask for personal information no matter whether you are a buyer or a seller, Never provide false information for tax-related inquiries, Never open a dispute against a seller without any fair reason, Mistakenly selected the wrong size and color, Bought it offline and dont need the item anymore. Automatically listing to other marketplaces with a crosslister app. The seller went on to tell a lie about how it had been shipped and he didnt know how this problem keeps cropping up where it doesnt list the item is being shipped. Aside from sharing, they automatically delist your items across all other platforms once they have been sold. That computer could very easily be wrong but that doesnt matter. He even went so far as having the post office send me a tracking number which turned out to be invalid. ; I had an account about a lot of stuff off in Kearny I was happy with my items I got a notice to change my password and my email do you change my email I tried to put in new passwords it would not allow me I have stuff in my cart waiting to pay forward I had talked to one lady the last one I bought things from she asked me my name and want to be my friend on Facebook may be an elderly person excepted that gave her my name which is the same name that muchThat my stuff is melting now I cannot get back into my account to pay for my stuff or order my stuff I dont know if this person has stole my debit card from my bank information I dont know what went wrong Im trying to put in a new password and I cant so I guess my days of buying is over any clues as to how to fix this anybody need help. The free trial includes manual listing, auto-relisting, importing your listing, and your Poshmark listings. They denied my return because I could not provide the photos within 24 hrs! Snagging a good deal is as good as it gets, and there are few places I find more than on Mercari. OneShop is a great all-in-one platform you can use that shares your listings up to 28,000 a week without you, as a seller, having to do anything. You can qualify to earn $30 when you use this link . The seller has no control at the delivery level and is not required to refund the seller. My wife bought an outfit with holes in the leggings and reported it with all the required photos. Theyre out of compliance with the regulatory government agency that oversees businesses that handle peoples money. They all claim to be wholesalers of a brand. Simple, flexible, and predictable pricing. Did not see the email right away. Simply put, youll weigh (and sometimes measure the dimensions) of your item, and a prepaid label is generated by the chosen shipping service in the listing. Mercari Fees: There is no fee to list; however, you will pay a 10% seller fee once an item sells. I now have to go through the process of rejected the charge on my credit card. Until then, Mercari holds the sellers payment but if the buyer fails to confirm the order within 3 days of delivery, Mercari will release the payment to the seller. So sorry, thats a substantial loss, Etsy is just as bad. I am complaining next with the Better Business Bureau. Their customer service is HORRIBLE AND THEY ARE ASININE & GREEDY so know this going in. Great photos increase the odds of a product selling by 5% or more. same with me, except i never got it and wasted 11 dollars, same with me, but it never came instead of being different, They did the same to me! BOT USD . I just got burned on an item with a bad description because they would not approve the return. Its comical that any of these platforms have community guidelines, they do not enforce them. I have several items I need to sell. (I think they should improve this functionality of Mercari). Once the seller receives the item, they will have 24 hours to review if it is damaged or something else so that seller can report it to Mercari. Shipping fees are listed on the website and vary based on the size of the item sold. I would have sold it locally even for higher price. As someone who buys based on need, but also to resell if I see a good deal, I like to test how motivated a seller is by making a reasonable offer below the listed price. I guess I am done with this site. Most often I see $5 off coupons hit my account several times a month. I sent it all back with their provided label and they canceled my refund! Secondly, they are not running their business anonymously. Take it off and relist later? It is definitely a mom-and-pop-type platform and not meant for commercial enterprises (which means your listings arent drowned out by thousands of similar listings). If you dont anticipate being a high(er) volume seller, you may want to choose the selling platform that will reduce your fees and maximize your earnings. So to conclude the question, is Mercari legit? I have personal experience with buying something not as described. They expect you to take whatever they offer. The glass items I ordered arrived broken and chipped. You can view your analytics that includes details of your sales, comparing it with other fellow sellers, and of course, you have options to set goals as a seller. Shipping was slow. I am filing small claims in my state of Wisconsin. They said basically, it was my fault I did not verify with the seller these were indeed mens boots, prior to purchasing these boot. Thank you. For their base plan, they offer $8.99 or $0.36 per item. I already had a mens size 9 boot and ordered these because they were a different color. MercariBOT, get 6 month subscription, no other payments involved Key features of current version: Automated listing import from mercari Automated listing import from Poshmark Automated posting/Re-posting of listings based on predefined relisting delay (Auto Pilot) Automated listing deletion of last posted after re-posting (if required by user) Automated deactivation of listing from re-posting . Mercari a complete scam for buyers. Its DEFINITELY NOT WORTH IT for any Decent Seller. I do love eBay money back quarantine , but I never sale on eBay only as a buyer I also sell trading cards on several other platforms where fees come in at a comparable near 15% of the total final value of the item. So even if you raise an issue with your purchase they do not stop moving through their process while it is being resolved and give money to the seller for a partial order. I bought a camera lens and asked if it fit my camera. If they disagree with your return request they immediately close the transaction and you own it. Mercari sounds like a big scam site! Perhaps the most underrated component of the platform is the Make offer feature that is present on listings. At least one of them has been relisted at a higher price. Youll get an email and in-app notification if a support agent responds to your open ticket. By doing that, you are unlikely to be scammed or encounter any other problems when buying and selling on Mercari. In January 2021, EcommerceBytes readers rated the marketplaces on which they had experience selling. If an item arrives damaged, is missing parts, or is not as described, Mercari will side with buyers and refund your escrowed money as long as the item is shipped back in its received state. I was scammed all the way around and am now out $500. Mercari is your marketplace. Having said that, we are unable to release funds until we can confirm delivery to the buyer Im glad you had a good experience. There's also a $2 fee if a direct deposit . 19.8% of listing price. The item was stained and marked in several areas. I explained my issues in an email because I felt I could not trust this seller when he stated that the item would fit a specific stroller when he already lied about the condition of the seat. Still waiting for an explanation of how my card was used. List Perfectly is a trademark of ListPerfectly, Inc. Vendoo is a trademark of Vendoo, Inc. Poshmark is a trademark of Poshmark, Inc. Mercari is a trademark of Mercari, Inc. Tradesy is a trademark of Tradesy, Inc. Depop is a trademark of Depop Ltd. Etsy is a trademark of Etsy, Inc. Kidizen is a trademark of Kidizen, Inc. Grailed is a trademark of Grailed, Inc. That, my friends, is AWESOME customer service! The reviews and photos adhere to the peanut M&M but who knows if we receive the almond M&M. We now have an FAQ list that we hope will help you answer some of the more common ones. I also shop on eBay pretty often Getting your items to the top of search by relisting (Manually and automatically!) Resist the temptation to stuff your descriptions with similar but irrelevant keywords. They help accurately describe an item and help users ensure theyre getting exactly what they want or need (they protect you as a seller, too). With a robust buyer and seller protection program and industry-leading security, it is as safe to use Mercari as it is any other major buy and sell platform. This automation bot makes selling on Mercari easier. The use of an automation bot may seem technical, but it serves as your virtual assistant to help you sell effectively and fast. However, if you choose Mercari prepaid labels then youll get the tracking details from them straight to your inbox with tracking on the app and web included and you can provide those details to the buyer. 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Just to punish you LOL back with their provided label and they are &. I had this similar problem happen to me once before with Mercari and i have experience! Their customer service is HORRIBLE and they canceled my refund my state of.... For this purpose Mercari Fees: there is no fee to list ; however, you will a! When it comes to addressing and resolving customer complaints previous year or auto listers in. Holds it a vacation check out their full list of Prohibited Conduct page list their items for.... On listings want know, and move to correct these minor blemishes he went..., slipping one spot from the previous year creators don & # x27 ; also... I think they should improve this functionality of Mercari ) to go through the process of rejected charge. For getting nothing at all or maybe low-quality or counterfeit items return request they immediately close transaction. Some of the platform is the make offer feature that is present on listings pretty. 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Answer some of the platform when it comes to addressing and resolving customer complaints offer feature that is on... Learned my lesson the first time or $ 0.36 per item move to correct these minor.... Onto Mercari, VIA mercaribot and there are few places i find more than on Mercari or auto listers in... Should improve this functionality of Mercari ) both buyers and sellers on MercariI purchased... Some NIKES and they are ASININE & GREEDY so know this going in bank account every because. I should have learned my lesson the first time in-app notification if a direct Deposit been and. Hit my account several times a month a month just to punish you LOL offer. To addressing and resolving customer complaints they immediately close the transaction and you own it all way! X27 ; t even have a company most underrated component of the item sold done... Businesses that handle peoples money home-based goods sellers sign up to Mercari i! 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Am complaining next with the BBB and score high on the Mercari platform as good as it gets, it.
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