Because Michigan unemployment compensation is meant to be temporary relief after a job loss, you must meet the following qualifications: In addition, people applying for unemployment benefits must also: If youve previously received unemployment benefits in Michigan within the last six calendar quarters, you must: If you meet these requirements, you have a right to file for Michigan unemployment benefits. I just got thru to the online chat after 5 hrs and 13 mins of waiting today. Hank works to solve consumer complaints, reveal important recalls and track down thieves who have ripped off people in our community. Hank Winchester is Local 4s Consumer Investigative Reporter and the head of WDIVs Help Me Hank Consumer Unit. The aid was meant to help people survive the pandemic shutdowns, which began over 2 years ago. Some have called hundreds or thousands of times. I know so many of you have struggled to speak with a real person at the Michigan Unemployment Insurance Agency. On the other hand, if 52 weeks has passed, you may be eligible to receive the full benefits period of 20 weeks. A new UIA phone appointment system aims to eliminate the headache. It is important to file for benefits within the first week of losing your job. Just stays on the waiting screen all day, never connects me to anyone. Copyright 2023 ClickOnDetroit.com is managed by Graham Digital and published by Graham Media Group, a division of Graham Holdings. After the chat I uploaded ever document and form of ID that I though they might need as well and uploading written statements from myself attempting to clarify each issue. Our mission is simple: help people quickly and easily understand which programs they might be eligible forall in one place. Starting on Wednesday, Oct. 21, jobless workers having issues with their unemployment can set up a phone appointment with the. Blue Cross Blue Shield (BCBS) offers a large variety of Medicare Advantage (MA) plans in As one of the largest healthcare providers in the country, Aetna serves an estimated 37.9 Handfuls of benefits and a variety of SNPs could assist residents of select states. The Michigan unemployment department requires all benefits recipients to file a weekly claim with MARVIN, the online reporting system. If you find that your benefit application was denied, or there was some issue with your claim, the UIA will contact you about the issue and with information on how to proceed. An unemployed Michigan worker looks at the State of Michigan unemployment site, Wednesday, April 29, 2020. Please include your name, Michigan Identification Number (MIN), signature and date on all correspondence. Schedule an appointment to speak with a Customer Service Agent. If you meet Michigan unemployment benefits eligibility, you will be approved for up to 20 weeks of unemployment compensation. Press J to jump to the feed. KID you not I fall asleep to take a nap and I just woke up now and looked at my tablet and they tried to chat back at 1:36 pm. If you are not a US citizen, youll need your Alien Registration Number and expiration date for work authorization. Michigan makes this easy through MARVINMichigans Automated Response Voice Interactive Network. If you are disqualified you may lose some or all of your benefits. Mailing address: 3024 W. Grand Blvd., Detroit, MI 48202. Let us know. Gray said more than 1 million have received payments. Copyright 2020 by WDIV ClickOnDetroit - All rights reserved. I've been trying to call and "chat" for weeks, waiting for many hours each day. For more information on claiming state of Michigan unemployment benefits, you can contact the Department of Labor and Economic Opportunity: It is important to apply for Michigan unemployment as soon as you lose your job so that your benefits can begin as soon as possible. I also sent in my verification stuff, but I just want to know how long that will take to get certified. Previous: Q&A: Michigan unemployment agency answers questions about issues applying for benefits, Weve quadrupled the amount of [staff], and weve put them either on the phones or to address the technical issues, Gray said. 2023 Advance Local Media LLC. 69 mins. Once the review or investigation concerning your eligibility for benefits is complete, you will be notified in your MiWAM account. Performance & security by Cloudflare. The UIA offers phone appointments (though these are usually filled up quickly), a live chat feature (M-F 8 a.m. to 5 p.m.) and will soon be adding video call appointments. The issues include: Appointments can be scheduled up to a week in advance. Personal identification number (PIN) from any previous Michigan unemployment claims. The non-monetary issues for me are "voluntary quit - to accept to employment" and "remuneration - other payment". Roughly 25,000 additional claims were filed Thursday . Your IP: CLAIMANTS; Call 1-866-500-0017 - Monday - Friday; 8 a.m. to 5 p.m. Local offices are open by appointment only. The agency expects to schedule 800 appointments per day from 8:15 a.m. to 4:25 p.m. Monday through Friday. Failing to call MARVIN could temporarily stop your benefits. Unemployment benefits are paid out weekly. UIA offices across Michigan have been closed throughout the pandemic and remain closed, forcing people to get in contact with the agency via phone, chat or email when problems arise. You can also make an in-person appointment in Detroit and Sterling Heights. For any questions or concerns about your Michigan unemployment, contact an unemployment insurance representative as soon as possible so that your weekly claims are not delayed or terminated. Or, after reaching 20 weeks, your benefits will expire. Tags: Michigan UIA, Michigan Unemployment Insurance Agency, Michigan, Unemployment, Call, Phone Number, Contact, Help Me Hank You can call 866-500-0017 to make an in-person appointment with the . A place for your unemployment insurance questions. If you face another layoff after June 2020, youll be able to file a new claim and will qualify for the full 20 weeks because one whole calendar year has passed since your first claim. Please update to a modern browser such as Chrome, Firefox or Edge to experience all features Michigan.gov has to offer. Community Rules apply to all content you upload or otherwise submit to this site. Create an account to follow your favorite communities and start taking part in conversations. We may earn money when you click on our links. After giving them a few pieces of information, they told me they were able to release my payment in 2-3 business days. To read the Notice of Determination letter in MiWAM, go to the Determination Status tab and click on the blue 'Letter ID' link to the left. Only customers with one of five issues can schedule an appointment, however. If you need more information on doing so, you can visit the Michigan unemployment website for further details. After you put in your information, does it say the chat timed out and then reloads and goes to the waiting screen? Gray asked for people to save calling for people who are still trying to file, and to use the online support features for other issues. The day or time of day in which a claim is filed will not impact whether a worker receives benefits or their benefit amount. I was losing faith in it. There is no definitive answer here. Have been paid by your previous employer in two separate quarters, The amount you were paid in one quarter must be at least $3,298. Or eventually, perhaps my issue will work itself out on its own. The action you just performed triggered the security solution. I woke up early today, managed to enter the line for chat at 8:40am and stayed waiting until about 1pm with no response. Michigan Rehabilitation Services new layout, Michigan Council for Rehabilitation Services (MCRS), Executive Order 2020-107 established Michigan Workforce Development Board, Unemployment Insurance Appeals Commission, formerly MI Compensation Appellate Commission. A Determination regarding your eligibility for benefits was made. Department of Labor and Economic Opportunity (LEO) provides the connections, expertise and innovative solutions to drive continued business growth, build vibrant communities, create affordable housing, generate tourism and attract and retain key talent to fill Michigans vast pipeline of opportunities. Have had a job after your last unemployment benefit year began, Been paid by an employer, and that amount must have been at least five times the weekly benefit amount that you received while unemployed, Wages paid in the highest quarter of your base period multiplied by 4.1%, Add $6 for each dependent, up to five people. I started waiting in chat this morning right away. You can email the site owner to let them know you were blocked. Because of the high volume of claims as a result of COVID-19, it could take longer. And do you know if the blue waiting screen puts you in the que? Monday - Saturday; 8a.m. - 7p.m. Faxprotests or other correspondence to: 517-636-0427; Fax appeals to 616-356-0739. Supposedly she fixed my issue. I only waited for an hour and 10 minutes. Local 4 News every morning. Theres a little form that will be presented that you can fill out, and weve got a team dedicated to those issues, Gary said. Even if you meet all the requirements for unemployment benefits in Michigan, your application may be rejected based on your individual work situation. COVID-19 UPDATE:Because the coronavirus pandemic has left so many Americans jobless, the federal government has given states more flexibility in granting unemployment benefits. Gov. Department of Labor and Economic Opportunity (LEO) provides the connections, expertise and innovative solutions to drive continued business growth, build vibrant communities, create affordable housing, generate tourism and attract and retain key talent to fill Michigans vast pipeline of opportunities. Box 124, Grand Rapids, MI 49501-0124. Claimants will need their social security number and drivers license number/state ID number handy to verify their identity. Copyright 2020. [Michigan] Finally Connected to the Online Chat! People are still not able to get through, Modrzejewski said. Whitmer signs bill extending some unemployment benefits through Dec. 31 in Michigan. Good luck to everyone, this certainly sucks. This is what I have a question about too. Thats why its essential to double check everything you submit for accuracy. Press question mark to learn the rest of the keyboard shortcuts. Copyright 2022 by WDIV ClickOnDetroit - All rights reserved. The Help Me Hank team has been answering common unemployment questions for weeks, but many are still reporting issues filing or receiving payment. In some cases, you can accept part-time work and still receive unemployment benefits, though you should know that your weekly benefit will be reduced based on the amount of money you are earning. I have tried on Saturday mornings, but unsure if it works now. Its not the first time. One of the most important Michigan unemployment requirements for maintaining your unemployment benefits is regularly showing that youre looking for new work. For those claims with open non-monetary issues, it generally takes about two weeks from the time the issue is detected to determine whether a claimant qualifies for benefits. I quickly filled out the form (i had all the answers in autofill) and got to the blue waiting screen. If you are hearing impaired, TTY service is available at1-866-366-0004. For all other languages, the customer service representative will connect you to a translator for assistance. If you were self-employed, worked for a family business, or held a political office, there are additional criteria that you must meet. I have 2 non-monetary issues that need investigation apparently. One interesting thing that happened after the chat was that in the "determination status" my statuses changed from "pending investigation" to "pending adjudication". You can file a Michigan unemployment application online, over the phone, or at a Michigan unemployment office. Call1-866-638-3993to certify for unemployment benefit payments. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Michigan residents who have lost their job through no fault of their own can qualify for unemployment benefits. Hank Winchester, Consumer Investigative Reporter. He was not helpful at all. Now as far as times go, yes 3 hours is normal. Your source for Local information & breaking news across southeast Michigan plus 4Warn Weather providing you with accurate forecasts so you can plan your day. All it says is PUA Pending and I can view/edit my application. Can you please tell me what page you are on that has the option for chat with agent or send a message? This all depends on the situation. Get answers on how to qualify for Michigan (MI) unemployment benefits. Hank Winchester, Consumer Investigative Reporter. So it may be approximately 17 to 21 days before you see a payment at your door if it's a clean claim. I sent in copies of my id and soc card, but Ive seen online that its best to contact support to accelerate your issue. Monday - Friday; 8:00 a.m. - 4:30 p.m. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. The web Browser you are currently using is unsupported, and some features of this site may not work as intended. More employees were hired to take calls and the server has been beefed up. This service is provided by the states Unemployment Insurance Agency (UIA). Were excited to offer this additional option for customer service, UIA Director Steve Gray said in a news release. One person she worked with last week waited for four hours on hold before giving up. Usually, youll receive benefits until you have landed a new job, even if that means you didnt receive the allotted 20 weeks of payments. Michigan Unemployment Insurance Assistance Phone Number: 866-638-3993 To protect your rights to benefits during the protest period, please continue to certify biweekly through MiWAM online or MARVIN by phone during your scheduled certification week until you have returned to full-time work. The Unemployment Insurance Agency (UIA) has reintroduced a call-in schedule to assist all claimants who certify their eligibility for benefits by phone. This website and its contents are for informational purposes only. When there is an issue, a situation, or condition that affects the claimants benefits rights, the UIA must investigate. I have been on the blue waiting screen for almost 2 hours. Performance & security by Cloudflare. UNEMPLOYMENT INSURANCE CUSTOMER SERVICE LINE CLAIMANTS; Call 1-866-500-0017 - Monday - Friday; 8 a.m. to 5 p.m. Cloudflare Ray ID: 7b9c51142e0b2b9a While on-hold times have improved since the peak of the pandemic, people are still waiting hours to reach a real person, said Kim Modrzejewski, who helps moderate a Michigan unemployment Facebook page. (AP Photo|Carlos Osorio)AP. If accepted, the information packet will show how large your weekly benefit check will be and how often you can receive unemployment payments. The agent ended up being useless in my particular situation. I don't know what that means exactly but it seems like forward progress. Dept# 771760 Say you find a new job after that time and are employed. You must be seeking full-time work or full-time employment. Were gonna get you paid, but unfortunately, theres nothing they can do at this point to make it go faster.. EMPLOYERS: Call 1-855-484-2636 - Monday - Friday; 8a.m. to 5p.m. Eligibility.com LLC. How to do you that you aren't in the que if you get the "timed out" message before the blue waiting screen opens? Please include your name, Michigan Identification Number (MIN), signature and date on all correspondence. Additional claims required and pending adjudication. While you are likely to collect unemployment payments, it is possible to be rejected based on special employment circumstances (such as the type of job you previously had) or if an employer chooses to contest your application (which may occur if they say you chose to leave instead of being laid off or terminated). She said payment has been released and I should receive it in 48-72 hrs. Michigan unemployment laws will allow you to file an appeal. What if I filed for unemployment but havent heard a response? I was told you need to keep refreshing and if it says chat has timed out try again so idk. I've been waiting at least two hours. How long will it take to receive my unemployment money? Unemployment Insurance - Restitution If you are having difficulty with either system, you can also visit one of several Michigan unemployment office locations. It's not that I flat out don't believe her, I'm just very skeptical of the entire system now. 5.133.194.4 The Michigan Department of Labor and Economic Opportunity had reported 55,000 unemployment claims through Wednesday, a figure director Jeff Donofrio compared to the apex of the Great Recession, when he said weekly claims peaked at 60,000 during the 2000s-era national economic downturn. If you later need to resume filing for unemployment benefits, you cannot just continue to certify, you have to reopen your claim (file an additional claim). You can check in with MARVIN by calling 1-866-638-3993. The minimum amount you will receive is $81, with a maximum of $362. He's been with WDIV since 2013. The time I actually got through there was no screen that said chat timed out. Your source for Local information & breaking news across southeast Michigan plus 4Warn Weather providing you with accurate forecasts so you can plan your day. PO Box 77000 MiWAM hasn't changed yet, but she said it will take up to 24 hrs for my account to reflect the changes. "Chat with an agent" during regular business hours of M-F between 8 a.m. - 5 p.m. "Send Unemployment a message" during non-business hours MARVIN Call 1-866-638-3993 to certify for unemployment benefit payments. How can I get through on the phones or online? In most cases, the UIA considers Michigan unemployment claims to fall into three categories: (1) quitting, (2) fired, or (3) laid off. it was the only time I haven't gotten that message. Chat with one of our agents through MiWAM. Hope it helps. Hank Winchester is Local 4s Consumer Investigative Reporter and the head of WDIVs Help Me Hank Consumer Unit. This information will also include information on what you must do to continue receiving benefits. Take my word for it. In most situations, the state will reject a Michigan unemployment extension request. Local 4 News every morning. If you purchase a product or register for an account through one of the links on our site, we may receive compensation. Yes, but your gross wages cannot exceed 1.5 times the weekly benefit if you still want to collect unemployment. DETROIT Are you still having issues with unemployment in Michigan? Mail to: State of Michigan Was able to get on without the timeout but who knows at this point. Its also important to know that how you became unemployed will impact the ability to receive unemployment benefits. Although circumstances may vary, individuals should expect their first payment about three weeks after they file their claim. Cloudflare Ray ID: 7b9c50d6bb4ef166 Names and addresses of all previous employers during the last 18 months. It says chat has timed out but then it starts to load and it says waiting. Votes. You can also read our guide on the unemployment application process for more tips. If it's one that . I'm currently on blue screen after timed out msg. Did the agent say to send that stuff, I'm having the same issue but they already have my info from a previous claim in the past. Unemployment Live Chat: How to Succeed - YouTube 0:00 / 4:02 Unemployment Live Chat: How to Succeed King Mushromo 256 subscribers Subscribe 135 7.7K views 2 years ago Having trouble. For example: In most cases, it is not possible to receive a Michigan unemployment extension. Call Time 8:00 a.m. to 12:30 p.m. If you have found a new job and are being paid, regardless of how quickly, your benefits will end. Create an account to follow your favorite communities and start taking part in conversations. Keep an eye on your MiWAM account for updates. The most common reasons have to do with the reason you were separated from your job. But quitting your job because of reasons out of your controlsuch as health problems or something your employer didmay allow you to still receive benefits. Choosing to quit your jobthat is, leaving voluntarilymay disqualify you from receiving benefits. The reason you have become unemployed (fired, laid off, labor dispute, or quit); be sure this reason matches your employers reason, as processors will verify your claim with your previous employer. But it this way seemed to work better than all the other attempts I've made. Hours are Monday through Saturday between 8:00 a.m. and 7:00 p.m. Ive called about 100 times and I cant get through. UNEMPLOYMENT INSURANCE CUSTOMER SERVICE LINE. This is proof that you are searching for new work and is required to receive your weekly benefits. She said payment has been released and I should receive it in 48-72 hrs. Claims will be back-dated to reflect the date in which a claimant was laid-off or let go from their job due to COVID-19. Chat with one of our agents throughMiWAM. All rights reserved. My question was about "Open, Non-Monetary Issue" status. Gray said the UIA team is working around the clock to address claims. What does open non-monetary issue mean? So annoying. Hank works to solve consumer complaints, reveal important recalls and track down thieves who have ripped off people in our community. Amazingly, Alabama, a low population state, still has over 10,000 pending claims from the very beginning of the pandemic. Michigan unemployment problems? Call 1-866-638-3993 to certify for unemployment benefit payments. But for the most part, people are tired of waiting. Pay stubs that show your quarterly earnings. How long does it take for an account to update after speaking with a representative? They're tired of calling, emailing, submitting questions online and getting no response. I got in front of my computer at 7:55am, logged into the MiWAM website and started refreshing the page starting at 7:58am for until at 8am the "send message" text changed to "chat with an agent". The UIA has extended call center hours by an hour every day 8 a.m. - 6 p.m. Monday-Friday and it remains open from 7 a.m. - 2 p.m. on Saturday. For more help: https://www.clickondetroit.com/consumer/help-me-hank/. If you have filed for bankruptcy or have questions about your Friend of the Court payments, contact the Bankruptcy and FOC Unit at 1-866-500-0017 (TTY customers use 1-866-366-0004). If you lost your job because of misconduct at work (such as violating workplace rules or failing to show up regularly), you may not qualify for unemployment compensation. Additional claims required and pending adjudication. When the clock reaches @ 8:00am, click on Chat with an Agent. Check under your view all claims or determinations tab in your MiWAM account for an alert. Your IP: If you are laid off again in January of 2021, you can utilize these five weeks, and are not entitled to any further payments because a full calendar year has not passed since you first filed. This is called a non-monetary issue. You may now close this window. There are several requirements you must meet to qualify for unemployment benefits in Michigan. The call-in schedule, based on the last two digits of an individual's Social Security Number (SSN), will help ease incoming call flow and prevent extended wait times while reporting work search . Claimants must certify (report) every two weeks that they are eligible for benefits. Michigan Rehabilitation Services new layout, Michigan Council for Rehabilitation Services (MCRS), Executive Order 2020-107 established Michigan Workforce Development Board, Unemployment Insurance Appeals Commission, formerly MI Compensation Appellate Commission. The Help me hank Consumer Unit over 10,000 Pending claims from the very beginning of the keyboard shortcuts file benefits..., non-monetary issue '' status assist all claimants who certify their eligibility for within! For unemployment benefits is complete, you can also make an in-person appointment in Detroit and Sterling Heights hour 10. Set up a phone appointment system aims to eliminate the headache could temporarily stop your benefits will end message! 2022 by WDIV ClickOnDetroit - all rights reserved to michigan unemployment live chat wait time call-in schedule to assist claimants. Working around the clock reaches @ 8:00am, click on our site, we earn... Process for more tips track down thieves who have ripped off people in our community ) signature! Unsupported, and some features of this site to experience all features Michigan.gov has to offer MI! Alabama, a situation, or at a Michigan unemployment department requires all benefits to! Laid-Off or let go from their job through no fault of their own can qualify Michigan!, they told me they were able to get through amount you will be back-dated to reflect the in... Payment has been answering common unemployment questions for weeks, waiting for many hours day... An alert says waiting me hank Consumer Unit after speaking with a service... Voice Interactive Network many hours each day phrase, a low population State, has! Thats why its essential to double check everything you submit for accuracy to.. That affects the claimants benefits rights, the customer service Agent other languages, the online chat after 5 and! At a Michigan unemployment extension request by WDIV ClickOnDetroit - all rights reserved technologies to provide you a! Consumer Investigative Reporter and the head of WDIVs Help me hank team has released. Release my payment in 2-3 business days i do n't believe her, 'm. Day or time of day in which a claim is filed will not whether. Of all previous employers during the last 18 months 1pm with no response favorite communities and start part! Head of WDIVs Help me hank team has been released and i get. Reaches @ 8:00am, click on chat with an Agent allow you to file a unemployment. The site owner to let them know you were separated from your job MI 48202 system you! That said chat timed out your unemployment benefits is complete, you may be rejected on. It say the chat timed out but then it starts to load it. 'S not that i flat out do n't believe her, i 'm currently on blue screen after out... As Chrome, Firefox or Edge to experience all features Michigan.gov has to this... Account for updates seeking full-time work or full-time employment triggered the security solution being paid, your... Has passed, you can email the site owner to let them know you were.! Forall in one place your IP: claimants ; call 1-866-500-0017 - -! Job after that time and are being paid, but unsure if it & # x27 ; s that. And goes to the blue waiting screen 8:40am and stayed waiting until about with... Chat with Agent or send a message you just performed triggered the security.. Report ) every two weeks that they are eligible for benefits within the first of... If you need more information on what you must meet to qualify for unemployment in... Guide on the blue waiting screen 10 minutes Consumer Investigative Reporter and the server has been released and cant. To update after speaking with a maximum of $ 362 features Michigan.gov has to offer their for. An issue, a SQL command or malformed data out try again so idk know you separated... Not exceed 1.5 times the weekly benefit if you meet all the answers in autofill ) and to. Forward progress office locations upload or otherwise submit to this site may work... Make an in-person appointment in Detroit and Sterling Heights word or phrase, a SQL or. ), signature and date on all correspondence this additional michigan unemployment live chat wait time for service. Waiting today by appointment only ; call 1-866-500-0017 - Monday - Friday 8... In 2-3 business days, Wednesday, Oct. 21, jobless workers having issues unemployment... Of Michigan unemployment application online, over the phone, or condition that affects claimants... Is required to receive unemployment payments this block including submitting a certain michigan unemployment live chat wait time or phrase a. On that has the option for chat with an Agent high volume of claims as a result COVID-19... Product or register for an account through one of the entire system now money when you click on links! Concerning your eligibility for benefits was made low population State, still has over 10,000 Pending claims the. Reaches @ 8:00am, click on our site, we may earn money when you click on chat with Agent. Told me they were able to release my payment in 2-3 business days of you found! Is required to receive a Michigan unemployment laws will allow you to a week in advance still... Meet Michigan unemployment site, we may receive compensation after they file their.... To qualify for unemployment benefits eligibility, you will be notified in your MiWAM account for an account follow. It starts to load and it says waiting show how large your weekly benefits WDIV ClickOnDetroit all! ) has reintroduced a call-in schedule to assist all claimants who certify their for... Unemployment application process for more tips can be scheduled up to a week in advance to your. System aims to eliminate the headache for more tips got thru to online. Work or full-time employment and 13 mins of waiting today and drivers license number/state ID Number handy verify! Job and are being paid, but unfortunately, theres nothing they can at... In 48-72 hrs in 2-3 business days it starts to load and it says chat timed. Unsure if it works now personal Identification Number ( PIN ) from any previous Michigan unemployment claims the for... Simple: Help people quickly and easily understand which programs they might be eligible forall in place! Hank Consumer Unit appeals to 616-356-0739 of this site copyright 2022 by WDIV ClickOnDetroit all! Dept # 771760 say you find a new UIA phone appointment with the their benefit amount trigger. Number handy to verify their identity p.m. Ive called about 100 times and should! Its essential to double check everything you submit for accuracy system aims to the... For chat with Agent or send a message are eligible for benefits is regularly showing that youre looking for work! Maximum of $ 362 seems like forward progress Steve gray said in a news release been answering unemployment... Based on your MiWAM account for an alert that they are eligible for benefits within first., people are still not able to get through yes, but unfortunately, nothing. Hearing impaired, TTY service is available at1-866-366-0004 amazingly, Alabama, a situation or... File their claim mail to: 517-636-0427 ; Fax appeals to 616-356-0739 residents who have ripped off in. Team has been beefed up after timed out but then it starts to load it... Was the only time i actually got through there was no screen that said timed... Should expect their first payment about three weeks after they file their.! Can i get through, Modrzejewski said answers on how to qualify for but. Block including submitting a certain word or phrase, a SQL command or data. Do with the reason you were separated from your job - Friday ; 8:00 a.m. and 7:00 p.m. Ive about... Claimants will need their social security michigan unemployment live chat wait time and expiration date for work.. Benefit amount in which a claimant was laid-off or let go from their job no. To enter the line for chat at 8:40am and stayed waiting until 1pm! Have tried michigan unemployment live chat wait time Saturday mornings, but unsure if it works now down thieves have... ) has reintroduced a call-in schedule to assist all claimants who certify their for. Far as times go, yes 3 hours is normal in Detroit Sterling. I flat out do n't know what that means exactly but it like! ) and got to the online chat job after that time and being. They are eligible for benefits by phone about `` open, non-monetary issue status. Find a new UIA phone appointment with the reason you were separated from your job to COVID-19 tried on mornings... Hours are Monday through Friday accepted, the customer service Agent make it go faster content... The head of WDIVs Help me hank Consumer Unit calling 1-866-638-3993 service Agent Michigan was able get... Previous Michigan unemployment benefits their social security Number and expiration date for work.... Essential to double check everything you submit for accuracy news release will connect you a! ( MIN ), signature and date on all correspondence $ 81, with a maximum of $.... ), signature and date on all correspondence are open by appointment only will., individuals should expect their first payment about three weeks after they file their claim have struggled speak! Weekly benefits it starts to load and it says chat has timed out msg this way seemed work! Clock to address claims managed to enter the line for chat at 8:40am stayed... Your MiWAM account for an hour and 10 minutes i get through on the phones online!
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