Glass doors are available for current model fireplaces. Excess moisture inside the home can contribute to odors, mold and mildew inside the home. Can I use my gas or wood appliance if the power is out to my home? A safety pilot prevents the flow of gas when the appliance is not in use. The receiver is plugged into the junction box located in the bottom of the fireplace (Note: this requires an electrical hookup by qualified electrician at time of fireplace installation). The glass doors should be closed as the fire dies down to minimize the amount of room air going up the fireplace chimney. Direct vents are a completely sealed system; B-vent appliances are not. 2) The remote is in the thermostat mode (SMART-STAT and RCT-MLT models) and the temperature of the room has not exceeded the desired temperature setting by 2 degrees Fahrenheit or 1 degree Celsius. How often do I have to clean the gas fireplace and vent? My Firebrick Gas Insert Won't Light: Resetting the Control Module After Cleaning the Sensor Rod. It will work fine for 15-60 min then the flame intermittently cuts out and reignites. This wax can pool and has been found under the hearth refractory and can cause a very foul odor. AFUE (Annual Fuel Utilization Efficiency): Both the on cycle and off cycle are calculated in this rating. Yes, you can still use your Heatilator Fireplace. 1. SMART-BATT - This remote is perfect for you if your fireplace was previous installed without power and it would be too costly or impossible to wire electricity to it. Operating the fireplace for longer than a continuous 9 hours is not a safety issue, but can cause the temperature in the room of the fireplace to reach higher than normal temperatures. A flue is another name for the fireplace chimney or venting system. To exit child proof mode: Press the Up Arrow Button twice and Down Arrow Button once. Each of the batteries used in the hand-held transmitters should be producing 1.5V to 1.6V to operate. Based on national averages, a natural gas fireplace consuming 27,000 BTUs/hr will cost less than 20 cents/hr to enjoy. away from "I" terminal on module. A B-vent must be vented vertically and uses fresh air from inside the home to provide oxygen to the fire. A remote control and/or wall switch requires a Millivolt valve system. Direct vents are a completely sealed system; B-vent appliances are not. An outside air kit provides additional combustion air to the fireplace that feeds the fire with oxygen from outside your home. For heavy deposits, use Stove Bright Glass Cleaner , Rutland White Off Glass Cleaner, or other hard water deposit glass cleaner recommended by your servicing dealer. The fan control can be found in the control area behind the lower louver of the fireplace, or on a wall switch with rheostat. When buying products online, you may be purchasing products that are not ideal for your situation and, as a result, be more costly than you anticipated. To enter child proof mode: Press the Up Arrow Button twice and Down Arrow Button once. The IPI system ensures the pilot flame extends over the burner for immediate ignition and secondly conserves energy when the appliance is not in operation. Gas stoves have a serial/model/rating plate attached to the back of the stove or inside the pedestal base. Heatilator Gas Fireplace Won't Light Or Stay Lit [5 Easy Fixes] 1. Even heat circulating models still pull a tremendous amount of air from the home. Heatilator ps35 won't light on its own, I can light the fire manually and it works great. Each fireplace has a rating plate either inside the operating door or in the lower controls cavity. The thermocouple and thermopile are the two most common reasons why a gas fireplace won't stay lit. Changing any of the specifications or placement of the logs could void your manufacturer's warranty, and possibly even your homeowner's warranty. Learn more by viewing the "Power Outage" video in the Troubleshooting & FAQ Videos at the bottom of this page. * Push igniter to verify spark at pilot area. They are all compact in size to fit the palm of your hand and come with a wall mounting bracket for easy storage. In other words, if the wall switch is in the ON position and the units switch is in the OFF position, the remote control will not be able to turn the fireplace on or off. We also have several wood-burning stoves and inserts that are very efficient. Can I use an existing masonry chimney as the vent for my gas fireplace? We ask that your dealer contact us if further assistance is needed to resolve your service issue. The HSI heats up to around 1,800 to 2,500 degrees Fahrenheit and glows red-hot. Excessive metal will deflect radio frequency in a direction that may not be in line with the receiver of your remote control. For example, if you have the fireplace is turned ON via this switch, it will negate the wall switch and ON/OFF feature of your remote control. Scratching can cause the glass to shatter. Doesn't the solid glass panel keep me from getting heat out of my direct vent gas fireplace? Please refer to the installation manual or users guide for your fireplace to see how the glass is attached to your specific model and instructions for removal. However, there is an operational priority (Pecking order) of the various ways to turn your fireplace ON or OFF. These screens are available through your local dealer. Although the frequency of your fireplace servicing and maintenance will depend on use and the type of installation, you should have a qualified service technician perform an appliance check-up at the beginning of each heating season. What are the main components of the remote control? The Manufacturers Suggested Retail Price (MSRP) shown on the website includes the fireplace or appliance only. When buying products online, you may be purchasing products that are not ideal for your situation and, as a result, be more costly than you anticipated. This is the reason Hearth & Home Technologies remote controls have the unlikelihood of being activated by another remote. We offer both a full line of inserts and vented gas logs to choose from. You would need to check with your local dealer in the area to determine if the glass panel can be removed from this type of unit. . Check with your local dealer on availability of doors for older models. Why? Fronts, piping, surrounds, gas or electric connections, and installation will be in addition to this suggested price. When burning gas logs in a wood-burning fireplace, the glass doors should always be fully open when the gas logs are burning. Yes. This will need to be investigated by your installer. When the main burner is off the pilot is also off. On a new gas fireplace there is a curing time or burn-in time. Otherwise, you can turn the pilot off when you wont be using your appliance for an extended period of time, and then use our on-line instructions to relight the pilot when needed. How efficient is a wood-burning fireplace? Installation of our hearth products must be done in strict accordance with local or national building codes, and the unit's installation manual. - Easily adjusts your fan setting (High, Medium, Low). If necessary, open a window to release any odor during this process. The amount of time needed to heat up the fan sensor will differ depending on the model of your fireplace. - Child Proof setting to disable the on/off button is also standard. Excessive metal will deflect radio frequency in a direction that may not be in line with the receiver of your remote control. If the batteries are generating 1.3V to 1.35V or less the batteries should be replaced and can cause intermittent operation. From a cost standpoint, an insert will cost approximately five times the cost of a nice gas log set. Make sure the glass is securely clamped on, at all points, prior to replacing the front. How can I install gas logs if my gas line comes in from the left side? View a video demo on the RC300 wireless remote. Can I have a hand-held remote control and a wall switch? On the contrary, the glass panel keeps warm room air which your furnace has already heated from going up your fireplace flue. We recommend annual service of your fireplace by a qualified serviceperson. This multi-function remote offers the ultimate in features and convenience. No Pilot Light 2. Gas stoves have a serial/model/rating plate attached to the back of the stove or inside the pedestal base. Can I convert my gas fireplace to a wood burning fireplace? Recently the unit shut off after running for about 2 minutes. This will help the performance on any fireplace installed in tightly-constructed or well-insulated home. Vent free should actually be called room vented since the by-products of gas combustion all spill back into the room. Why will the blower not turn on right away? Your local dealer can provide the proper diagnosis, equipment and resources to provide the necessary corrective actions. Heatilator carries Reveal model B-vent gas fireplaces which are sold without fixed glass on the front. The fireplace flame does not turn on and off at the exact desired temperature. It will also automatically turn the blower off when the fireplace is turned off and the unit cools to a certain temperature. YouTube link is attached (a picture says 1000 words!). Because of its design, a direct vent gas fireplace will not affect the indoor air quality of your home. Excess moisture inside the home can contribute to odors, mold and mildew inside the home. For this reason the receiver of the remote should not be installed to the very back of the fireplace. The frequency of the remote control cannot be changed without special equipment, which is not readily available to homeowners and/or service companies. * Push igniter to verify spark at pilot area. The glass on my fireplace is unusually hot. How efficient is a wood-burning fireplace? Hearth & Home Technologies has many built in safety functions to ensure that your remote control and fireplace operate in harmony. STEP 3: Locate pilot assembly with spark igniter (located behind and below logs in the firebox - typically in the bottom center). This should eliminate the manufacturing smell on a new fireplace. Remove the logs carefully from the fireplace in a box, take them outside and use a soft brush or vacuum to clean them. Are the flames on my gas logs adjustable? The risk for damage increases if you attempt to ship product outside of our dealer network. View this video for steps you can take to troubleshoot. Hearth & Home Technologies uses a remote control system with security codes within each model. There are several wood-burning models that are efficient and clean burning. While they produce some radiant heat, most wood-burning fireplaces are primarily decorative. Can I position my gas logs in a different fashion or use a different log set? You can test the junction box by plugging a lamp into the junction box and switching it on and off. By including the off cycles (when the fireplace is turned off) a more accurate yearly operational cost can be estimated. Glass doors should be fully open when starting a fire and when the fire is burning strongly. I have a fan kit on my gas fireplace, but it doesn't seem to blow much air. Our fan kits come with a rheostat control (like a light dimmer). The highest priority goes to the ON/OFF switch located near the valve assembly. We do have several models of wood burning or gas burning inserts that are designed for retrofit into an existing masonry fireplace, and they come with special venting that can be used inside an existing chimney. If your system is controlled from an IntelliSwitch wall control, the batteries may be left in the unit. Remember that each remote is equipped with a safety feature, which turns the fireplace off after 9 hours of continuous usage, when operated in the manual mode. Heatilator Model ND3630I. STEP 7: If the pilot light goes out, contact your nearest dealer for service. Here's my situation. Does the cost of the fireplace/stove/insert include everything I will need for the installation? What is required to use a remote control? If your model has a standing pilot light, it does not require house current at any time to operate; or if your appliance has our patented IPI or IPI+ System, which works on a battery back up of 2 "D" or 4 "AA" batteries (depending on the particular ignition system), it will work in event of a power outage. It is completely unnecessary to unplug or remove batteries from the receiver. Check with your local dealer on which models are suitable for this type of installation. Over sizing or overuse of a vent free hearth product can lead to excess moisture in a well built, tightly constructed home. If one hand-held transmitter was used in the learn activation for both receivers only one hand-held will function. For proper sales and service, find a local authorized dealer near you. A smaller pipe inside the larger pipe eliminates all combustible gases, maintaining indoor air quality. What should you do if you smell gas around your fireplace? The appliance can enter child proof mode when the fireplace is on or off. Check with your local dealer on availability of doors for older models. Whats the best way to start a fire in my fireplace? Once the pilot is lit, continue to hold the valve knob in for 30 seconds, then slowly release. Many of our gas fireplace models that have louvers or grills on the front can have a fan kit added. The frequency of the remote control cannot be changed without special equipment, which is not readily available to homeowners and/or service companies. Can I burn unvented logs in my wood-burning fireplace? My heatilator fireplace does not light up fully. If after the first 30 minutes of full burn you still have blue flames, an adjustment may be needed on your unit. No, with todays venting options, direct vents can go literally anywhere in the home. They are especially convenient in large rooms where a switch on the fireplace or on the wall is not always easily accessed. How do I know where I can place the gas logs? Safety Feature: child proof setting to disable the on/off button and manual shutdown after 9 hours of continuous operation. Direct vent fireplaces are sealed combustion systems and need the glass on to function properly. * If you do not see a red or black spark igniter button, you do not have a manual ignition system. No. Yes. What gas fireplaces do you sell that do not have glass fronts? Low battery indicator icon. Your dealer can help you with adding a remote control. Low battery indicator icon. Safety Features: A child proof setting to disable the on/off button is also standard and manual shutdown after 9 hours of continuous operation. Because removal of the glass is totally dependent on the specific unit installed, we cannot recommend that the glass be removed unless the specific model of unit denotes that it can be removed and the fireplace will still operate safely. Under normal operating conditions the batteries should last 6 12 months. If power is actively supplied to your fireplace, simply turn the on/off button, wall switch or remote control to "on" to ignite your main burner. When this is set, only the arrows will have functionality. Why? Your decision really comes down to how much a priority heating efficiency is for you. The fan control can be found in the control area behind the lower louver of the fireplace. Can I use an existing masonry chimney as the vent for my gas fireplace? The hearth kit is designed to work with only the appropriate gas logs. It is important that you purchase glass doors that the manufacturer of your fireplace sells for your particular model. SMART-STAT 120 volts must be wired to the fireplace. 1. 4. Failure to do so can cause permanent etching of your glass. Here are a few things to consider if you are contemplating an online purchase of a quality hearth product. (Make sure you re-latch the glass so it is securely fastened on your fireplace.) Hearth & Home Technologies remote controls work by radio frequency, which offers the unlikelihood of another remote control activating your individual gas fireplace product. As the seasons pass, you may find that your gas pressure drops below where it needs to be. We sell optional screen mesh panels that go on the front of the glass that takes away any reflection, and adds an additional safety barrier against accidental contact with the hot glass panel. Lastly, the installation and set up of a product requires very specific installation and operational accessories. Firebrick has greater insulating characteristics and holds the heat inside your firebox resulting in higher radiant heat and greater efficiencies. How can I avoid accidental operation of the remote control while I am away from home for an extended period of time? The following are the top reasons why remotes do not function. Can gas hearth products burn either natural gas or LP gas? We offer both a full line of inserts and vented gas logs to choose from. Second, a high velocity would tend to cool the air temperature coming out of the top louver of the fireplace. Vent free should actually be called room vented since the by-products of gas combustion all spill back into the room. Make sure you replace the logs exactly as they were originally placed. We strongly recommend our products be installed and serviced by authorized dealers. The IPI system ensures the pilot flame extends over the burner for immediate ignition and secondly conserves energy when the appliance is not in operation. Consult the installation manual for instructions. No, absolutely not. What is the recommended burn-in procedure on a new gas fireplace? from manufacturing will be burning off the fireplace. A direct vent has a sealed glass front and pulls all of its fresh air from outside the home. The highest priority goes to the ON/OFF switch located near the valve assembly. Your local dealer can provide the proper diagnosis, equipment and resources to provide the necessary corrective actions. Can I install a blower or fan kit on my fireplace after the fireplace has been installed? If necessary, open a window to release any odor during this process. I have a heatilator model ND4236 gas fireplace, with a pilot light. The fireplace flame does not turn on and off at the exact desired temperature. Consult the installation manual for instructions. Your decision really comes down to how much a priority heating efficiency is for you. You will want to make sure that electricity is run to the junction box underneath the fireplace first, before ordering & installing a fan kit. This is normal in the first few minutes of operation. When the remote is in the thermostat mode (SMART-STAT and RCT-MLT models) and the temperature of the room has not exceeded the desired temperature setting by 2 degrees Fahrenheit or 1 degree Celsius the fireplace will not turn on and off. When the main burner is off the pilot is also off. They are especially convenient in large rooms where a switch on the fireplace or on the wall is not always easily accessed. If you have a gas fireplace or stove with a standing pilot, it will light during a power outage since it doesnt require electricity to activate the pilot flame. 24 hour clock. - Safety features; If the fireplace is turned on manually or by the thermostat and is on constantly for 9 hours the remote will turn the fireplace off. If you want a lot of heat from your fireplace, you should consider a direct vent gas insert. We will not be responsible for any costs related to shipping damage. 3. It is also an extremely popular option for bed/bath sitting rooms. 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