If you are within range or at set temperature and the buttons are still not active I would check around the controller box area for broken or cut cables especially coming down from the topside control into the control box. Color code so you know where the wires go. How many jet pumps do you have Lyle and are they one speed or two speed pumps? The jet button also doesnt seem to work now. Hi Kris. It heat it up to 100 no problem, but since then the heater only turns on when I manually press the Jets button. Why would my top side controls not work then? Original button had a face diameter of: 1 53/64". Thank you Spa 911. * Does not include freight or delivery. I have an indoor Kohler air bath and the control does not work and the mechanism to operate the shower head is stuck - I cannot think of who can fix this. This is why it is important to keep the control panel in good working order. II have a 2002 Optima spa. Master bath Whirlpool jacuzzi Hello our home was built in 1992. can the cable be replaced? We have a 2019 Master Spa Twilight Series 8.25 spa. You cant adjust temperature of the water from the topside of the spa. Hytec Jacuzzi tub control panel lights up on all. I had a few questions about installation and Denis helped we walk through everything. Majority of manufacturers dont make their own spa packs and buy them from specialists. I can no longer turn on the left side pump. Small daily rituals have the power to influence your overall well-being. Read full answer. The display went dark. Temperature displays fine, and can adjust temperature setting and turn on lights but just cannot start jets. Jacuzzi Hot Tub spa parts with Exact Fit Guarantee and Easy Return policy. 22 or 23 amps. The package arrived quickly and was very easy to setup. Ensure that there is no water in the tubing as this also affects the switches performance. I used a thermometer to check the water and it was 80. Thanks in advance, Ady. Experience the benefits of hydrotherapy right in your own home. The topside was flashing 80. Sounds like perhaps a bad controller box Brian. If space is not an issue then other factors can be considered. On a center-drain bath, the right hand or left hand designation refers to the pump and motor location. Hi Sam. Temp will go down but will not go up (responds to touch request for increase in temp by turning orange, but just blinks and wont change). Totally open up the space and tub is wonderful. Save Up to $1,500 + 0% APR for 24 months + FREE SmartTub System at Participating Dealers. In 2005 they used the small control for controlling the lights on their new waterfalls and underwater lighting and then a few years after that they eliminated the small control completely from their spas and now they just use the big control for everything. Hi, I have shut the breaker, inspected the control ribbon, and the board (nothing noticeably apparent). Love our tub. If you dont have proper voltage at the board then you could have a bad board. Thank you. Is it the control panel that got broken? This is a fantastic site. The jet 2 pump would perform as you describe run continuously. Jacuzzi Bathtubs are available in up to 6 different Hydrotherapy Experiences. We unplugged the display wires and re started but still nothing. I accidentally clicked the light button yesterday and now it is repeatedly flashing on and off and making a constant clicking noise. Once it gets within range it will unlock the other jet pump. Unplug the pack. It consists of water flow sensor, high limit sensor, filtration cycle, jet and temperature controls, temperature sensor, and spa lights. It only runs if I switch it with pump one on the board. Learn More. Its how we take care of ourselves. I wasn't expecting it to be an insulated tub also. "This is my third Jacuzzi Hot Tub in 30 years. Make sure the ribbon cable is fully inserted into the topside. So if you just unplug it you should be fine. The button for the light is no longer working. Ideal for full-body relief, the J-475 Jacuzzi Hot Tubs 5-6 seat configuration offers the ultimate in style with a relaxing, extra-wide illuminated waterfall, plus an at-a-glance indicator light, color touch screen control panel, and stunning Pro-Finish cabinetry accented by corner lighting. He also worked on the suspended roof system on the Florida Suncoast Dome in St. Petersburg.  Brandon. If you have tested the control panel and it does not work with one that you know is working, you will probably need to replace the circuit board. NorthWind Hot Tubs Owner's Manual: PDF: Download: 2016 Owner's Manual: Silk Spas Owner's Manual: PDF: Download: PREVIOUS: 2015 CS Owners Manual: Spa911 has an easy online order and payment system with 100% satisfaction guarantee and easy return policy. Help? Drop me a comment and I'll get back to you personally, it won't be my secretary!Helping you learn electrical/electronic engineering at your own pace,Fereidoon We are your JACUZZI Parts Authority!https://www.youtube.com/watch?v=FDuWF5gOU6U 2. Error codes mean there is a problem. can someone help? Get inspired by stunning hot tub installation and design ideas by Jacuzzi brand enthusiasts. Blinking red lights on the control panel means it needs resetting. Hi Nigel! Hello theremaybe you can help.. We have a catilina spa with a balboa EL8000 pack with a CAT8000 topside controller..spa operates fine and topside controller gives correct display info but the only way to get the topside controller to take commands to board ( get buttons to work) is to open up the control box and unplug the the topside controller from board and plug it back inafter this you can turn on pumps,change temp, turn light on or any other commands . I now get an error 40d and still no touch features respond but the pumps are running there cycles and the hot tub heats up. Thanks Denis. No problem at all Denis said we want you to be happy and back in your spa ASAP. I have to hit the reset switch to turn them off. If your incoming power supply is the same as your pump voltage you could rig wire the pumps lo speed to your incoming power to check if it runs on low. When I plugged it back up it goes back to the same as I found it. Took out the large deck and replaced the bathtub with this Self Standing tub and it worked out great. Can I replace tub faucet without cutting in an access panel? The fountain is on. 10755 Scripps Poway Parkway Ste-409 San Diego, CA 92131; 858-210-8062; Would the test for that be to disconnect it and see if the main an get pump #2 to turn on? For example, a 60-gallon bath would require a 40-gallon water heater. On a white label located on the bath vessel near the pump/motor. Read full answer. This guide aims to help you troubleshoot malfunctions of your hot tub or spa by isolating and identifying the problem so you can get the best solutions. I get 120 volts to input on heater relay terminals and 110 volts on circ pump but nothing is kicking on. I tried shutting off the power and unplugging the control panel from the electrical panel, and then replugging everything in but its still the same. If only one of the air buttons work, the clear air tubing connected to the bottom of the air buttons may have become disconnected. My son changed out the old part at Christmas time and the new part turned out to be defective so I had to send it back. When I click to adjust temperature 56 keeps popping up. What could be the reason for why the jets and light buttons arent working? I found that a rodent chewed the ribbon cable for the topside controls and damaged some of the wires. None of the buttons will function. https://aqua-tech.ca/store/index.php/spa-parts/spa-paks/balboa/intelligent-balboa-vs501-bundle-kit-for-replacing-existing-spa-paks-part-number-vs501.html. I have a jacuzzi tub. After filling it and everything working fine (just waiting for it to get to temp) we had a leak. Now I am trying to put the old one back in but I dont know where to plug the phone cord end looking thingmotor? If your looking to change out the whole pak let me know and I could make some recommendations based on how many pumps you have, what their voltage rating is, if you have an ozone unit and a light. Inside the panel door or cover you will find a wiring diagram for the receptacles and other components. What voltage do you have at the jet 2 set points on the board when you press the jet 2 button? You must log in or register to reply here. What accessories are available for my Jacuzzi Bathtub? Hello, I recently replaced the heater on my 2004 cal spa. Thanks! Soak in luxury with your choice of Lavender, Rosemary Mint, or Unscented Jacuzzi, Enjoy an extra-deep soak with a universal drain kit, compatible with most Jacuzzi. Breaker is holding but now both top side controls wont work except for the light button. Nothing is clogged. If the hi-limit is sensing more ambient temperature then water temperature then this could be. There could be problems with your breaker or circuit board. I have a Jacuzzi tub and the first time I went to use it I pushed in the power button and it stayed down inside. An electronic spa controller allows you to control everything with a topside control panel that provides the owner with a digital water temperature reading. Not only was his pricing unbeatable, shipping was lightning fast and he also gladly helped with some technical questions regarding hookup 10/10 recommend! Had some cracked plumbing, which I fixed. If i disconnect the j6 sensor terminal completely from the board the control panel touch features respond and work but with sensors errors (SN3 Iloc Sn1) with temp 106F. The fuseboard is unlabelled and shared with the flat downstairs so I can't just pull the bathroom fuse. If I kill the power it heats to 100, the default when power goes out. Sound like the control panel or circuit board ?? Should that have passed the builder code inspection? Loosen the cover screws and open the cover of the spa control. When looking at a whirlpool bath you must establish the reference point, which is the suction cover. But Ive also had issues with the tub lights for years: some started to cycle really fast and one just stayed red, but then they just gave out and havent worked but for a few moments at a time in ages. I ordered my main pomp and was at home next day. It could have been chewed through by a rodent. I tried disconnecting the top side panel to see if the hot tub will go into default mode like I read many different hot tub models will do but cant seem to be able to confirm if The older sundance models will do this as well. Once the temp was reached, the pump 2 stopped, and the only way to make it run, was to disconnect J7 like specified in answers to Derek. Now comes the most exciting part: hot tub installation. Follow the name plate on the motor to check for voltage and which stake is low speed and which stake is load. Hi, Just had the heater replaced and now the panel has froze, it reads 10 and the little red heat light is on but none of the other buttons are working so can not set the temperature or use jets and blowers but it is still going through its cycles. There's a one lead with two wires, second lead with two wires coming off of this one as well. The jacuzzi team really values their customers and are always available for any questions you may. Welcome to SpaStore.com! USED IN: Single Air Control Diagram ( Pre-2001), Double Air Control Diagram (Pre-2001), Triple Air Control Diagram (Pre-2001) IIRC that air control has a plunger assembly, not a simple screw-in. Any help greatly appreciated. Best to just replace. Find out which bathtub is best for you. Schedule a free site inspection to help you determine the best size, placement, and installation of your new hot tub. Shortly after installing the new panel pump 2 is failing to respond to the topside panel. Would you like to visit your local France site? When it works, all pumps function properly but I shut the circuit breaker off when not using it because I dont know when this will occur. Each post is the personal opinion of the We can turn lights on, get the Jets screen to pop up, but no action with buttons for Jets 1 or Jets 2. the hole on the cable is close to the black part then there is a hard plastic where the cable feeds through. I have powered down for 5 minutes with no success. New Style Works so Much Better!!! The heater will not heat up cold water. A power cycle of the spa is always a good idea if you are experiencing an anomaly with the controls. A caressing sensation of warmed air inside thousands of bubbles. Thank you for the great experience. Your Jacuzziauthorized dealer will walk you through the process and connect you with an expert to install your hot tub. When I call a plumber they say we don't really work on those kinds of tubs. In case the heating element is fine, a spa technician can diagnose the problem. Yes it is a very small area to look at once you remove the front cover from the controller box. Unplugged the display wires and re started but still nothing hot tub installation should fine. With pump one on the motor to check for voltage and which stake is load no success the... Apparent ) should be fine small area to look at once you remove the front cover from the topside and. 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Original button had a leak from the controller box power cycle of the spa volts on pump...