For the most amusing and informal part of the soiree, many soundproof rooms where you can dance and carry on the party! This was 240 in Impriale (plus 2 glasses of Prosecco)! There's a large rectangular outdoor pool with beautiful lake views and bar service is available until the late afternoon. Give more than a gift and let them unwrap an experience. The restaurant food is quite good. What are some of the property amenities at Grand Hotel Imperiale? You can book with confidence, knowing that our flexible cancellation policies will accommodate your needs. It had none of the amenities we had paid for - bathtub, lake view deck, bathrobes, plus no working coffee pot- but it was free of sewer gas so we safely stayed in it for the rest of our stay. 5 per person return, takes about half an hour. The staff are helpful and friendly. The lake fish trilogy is a good introduction to what the lake offers, featuring soused char (a trout-like fish), salmon trout tartar and perch mousse; the lake perch fillets with butter rice and crunchy sage are particularly good. Bathrooms are spacious, with shower/tub combos in the Classic and Villa rooms, and glass-enclosed rainfall showers in the Deluxe Rooms. Very noisy and crowded. 4 hours back and forth to Bellagio for example. The hotel is located in a beautiful setting. It's a 20-minute drive to Como, a pretty town home to stylish boutiques, lively restaurants and bars. Nice hotel with excellent location. A modern meeting room can accommodate 200 people. Not all the time. Are there any historical sites close to Grand Hotel Imperiale? All products are independently selected by our writers and editors. The Garden also serves dinner, and a buffet breakfast with a large selection of hot and cold dishes is available for an extra fee. Own or manage this property? It enjoys a peaceful location at the foot of the town of Moltrasio, with its charming hotchpotch of houses descending to the shore. more. Aside from the gum chewing Concierge when we arrived we were not given any detail of the suite we had booked and were expected to play 'hunt the power activation socket' which is behind a huge curtain ! See more questions & answers about this hotel from the Tripadvisor community. The first night we tried to tough it out by opening windows. The pool area is fine, if a little basic, and the staff in this area did perform as you would expect. The hotel doesnt provide any shuttle service neither. We expected a lot more. There are also 10 meeting rooms. The front desk and concierge are grossly incompetent taxis booked for the wrong times, boat reservations not confirmed, requests for spa reservations ignored, challenges with basic restaurant reservations on the property - all met with indifference. One houses the austere four-story lobby, with white marble floors and salmon-colored columns -- it's a fairly impersonal entrance to a hotel that does have a couple more interesting, historically in-tune places to sit with a newspaper or coffee, like the lounge with its period armchairs. Martino e Agata, Hotels near Franklin University Switzerland. Delight your friends and loved ones by giving the gift of Mandarin Orientals legendary service, Michelin-starred cuisine and award-winning spas all wrapped into one elegant package. Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay. The park, the lake, the mountains, the wellness center are all resources to organize activities and create cohesiveness in the resources of a firm. But the service level and attitude of personnel do not meet the standing and the price of the hotel. It also needs to train the staff about customer service. This is the version of our website addressed to speakers of English in the United States. Only notable downside which the hotel cant help is the bugs & wasps. Navy Blue textiles and fabrics -- like the tufted headboard above the white-duveted bed -- give the spaces a sharp, refined look. If youre looking for the ultimate home away from home, look no further. Gift Cards never expire and can be enjoyed with the time is right. It's a real mix and a real shame too, as friendlier more welcoming service all round would make all the difference. Via Regina 24 / 26, 22010 Moltrasio Italy, All linens sanitized in high-temperature wash, Face masks required for guests in public areas, Face masks required for staff in public areas, Hand sanitizer available to guests & staff, Like flying to another world. Location and views are great but that's where the great ends. With its large floor-to-ceiling windows, Imperialino Restaurant offers wonderful lake views. Some parts of the hotel are good, like the garden. worked at the pool every day and he was very chatty and lovely. This hotel needs a huge makeover- everyone in our party could. Claim your listing for free to respond to reviews, update your profile and much more. Not enough umbrellas to go round, though. Very easy to get the boat from round the corner of the hotel to Como or 3 other towns on the lake. The wellness & beauty center I-SPA, the lakeside pool, the gourmet Restaurant Imperialino and the luxurious rooms, some set in the Villa Imperiale and others in the Grand Hotel, make this Resort the ideal destination for Italian and international tourists. Yes, paid private parking on-site is available to guests. On Lake Como in the village of Moltrasio, the four-pearl Grand Hotel Imperiale has beautiful grounds and a location that's hard to beat. Yes, it is 0.2 miles away from the center of Moltrasio. A narrow indoor pool offers a few lounge chairs and a swish, modern setting, and the hotel has a spa with a soothing minimalist aesthetic that provides a full menu of massages and beauty treatments. The concierge was confused. Enhanced Health and Safety Measures form part of our groupwide We Care initiative. No taxi available, no shuttle. Conveniently located restaurants include Trattoria La Moltrasina, Ristorante La Baia di Moltrasio, and Ristorante Imperialino. If you have the chance to get service, you can feel it is clearly with reluctance. But in most cases. The safe had no operating instructions. Its a 45-minute drive to Milan-Malpensa Airport from the hotel. Experience the magic of Mandarin Oriental, delivered right to your doorstep. Have been at 3 star hotels in the middle of nowhere that have better furnishing. I was bitten badly twice and never been bitten before. Yes, guests have access to a pool, a fitness center, and a sauna during their stay. The rest -- in the two newer wings -- are a mix of Classic and Deluxe Rooms, and Suites. Rooms give onto the garden; if you're after sweeping lake views you'll have to splash out for a room in the renovated lakefront villa. Saying that, all the food was exquisite. MOHG is not responsible in any way for the content of the Olapic's website and MOHG makes no representation, warranty or guarantee of any king regarding Olapic. Enjoy 15% off for a limited time. Book every bit of transport or activity before you get here, Staying here As I type Book every bit of transport or activity before you get here. Delight your friends and loved ones by giving the gift of Mandarin Orientals legendary service, Michelin-starred cuisine and award-winning spas in the worlds most sought-after locations, all wrapped into one elegant package. The dining area, bar and pool are crowded with children. 16 for a small beer and glass of wine by the pool. The garden is nice during sunny weather. We were kept up late at night by noise. There's also a small spa and tennis court. Spend your money at another hotel. Public boats dock 55yds from the hotel, making it convenient to zip off to nearby Como or to explore the rest of the lake. Everything seems too much to ask. Does Grand Hotel Imperiale offer any business services? Everything that they booked or offer to book for us was either late or terrible. We stayed here as part of a pre-tour extension on Viking. You could stare lake and surrounding mountains all day at the pool. Twice cost of meal per head 12 miles away ?? The hotel has all the facilities from swimming pool to restaurants. Is parking available at Grand Hotel Imperiale? The decor in many of these Classic and Superior rooms is somewhat plain and basic, with dotted-blue carpeting, dated chairs, and light wood-veneer furniture. Some rooms have balconies or terrace, and stunning lake views. These rooms also have attractive light hardwood floors and furniture with antique silhouettes. Please check our partner sites when booking to verify that details are still correct. The hotel is near a boat station so its convenient when travelling by the boat. A large outdoor pool and a gourmet restaurant, Imperialino, both offer beautiful lake views, and there is a relaxing spa on site as well. It is clear that Weddings and Corporate events take priority over other guests as it is apparent that staff are diverted to support these with the obvious impact on other guests e.g wait 25 mins for someone to come and take drink order.and then when they did there was much tutting Also, the noise levels are VERY high for any guests that are at the front of the. Bring bug spray. Grand Hotel Villa Serbelloni, Lake Como Between its culturally rich cities, charming countryside, appealing climate, and delicious cuisine, Italy makes a strong case for being one of Europes top vacation destinations. Theyre massive and everywhere. - Stay a minimum of three or four nights, depending on the property selected, and receive a complimentary night. Taxis are expensive from airport or hotel!! Wont stop me from coming back because its so romantic and my new favourite place in Europe!!! Bar measures need checking we ordered glass of wine by the pool literally just covered bottom of plastic cup they served it in. The Regina Bar has an old-fashioned ambience, with tile floors, an elegant dark wood bar with brown leather-topped stools, intricate white moldings, and chandeliers -- guests can also sit and sip their drinks on the outdoor patio. The hotels Regina Bar stays open late and hosts a pianist in the evenings. Room lovely but apart from breakfast staff and lovely hall porter, General indifference from rest of hotel staff, Dont book anything through hotel they must be taking a huge mark up, Toxic warning! You can jump into the lake from the poolside and its so refreshing. The breakfast was great with different choices and live cooking eggs station. The use of the Mandarin Oriental name and related trademarks in connection with Olapic is pursuant to a revocable license from MOHG which may expire or be terminated. Reflecting the best of local culture with award-winning dining, wellness and legendary service, we delight our fans with unique experiences that are personal and memorable. The area's main road is adjacent to the hotel, and connects Moltrasio to the towns along the lake -- it's about a 20-minute drive to more vibrant Como, with restaurants and bars along the way. Free Wi-Fi. White marble floors, rugs and paintings in mellow hues feature in the lounge, although despite these pleasant features, the drab uninspiring furniture (nondescript office-style armchairs) are a bit of a downer, lending the reception area and lounge a rather insipid atmosphere. We paid 50 for 2 pizzas and 6 drinks locally one evening, but 140 for 2 mains, bottle of wine & 2 starters in the hotel (restaurant Ulivo). We thought the food and drinks were far too expensive compared to local equivalents 3mins walk from the hotel. Are any cleaning services offered at Grand Hotel Imperiale? Tripadvisor performs checks on reviews. I reported this in the morning but nothing was done to actually fix the issue. Glitzy Belaggio is an hour's drive in the opposite direction for those seeking a taste of the more exclusive life. Shop a wide range of bedlinens, bathroom specialties, bathrobes, slippers and signature Mandarin Oriental aromatherapy spa products. Hotels near Oratorio di S. Rocco a Moltrasio, Hotels near Centro Benessere Imperiale SPA, Hotels near Chiesa dei SS. Together with our partners StayOne, weve handpicked a unique collection of the worlds finest private luxury villas, mansions and homes. The Grand Hotel Imperiale mixes the historic and the new, though not always without flaws. You are now leaving our website for Mandarin Oriental. The lake front garden, with its characteristic little temple, is a very special place to host a symbolic ceremony, a cocktail or the awaited wedding cake cutting. The 6 Most Luxurious Hotels in Italy and Their Cheaper (But Similar) Alternatives, On picturesque grounds overlooking Lake Como, Outdoor pool with beautiful lake views, and a modern indoor pool, Spacious rooms with air-conditioning and flat-screen TVs, Spa offers a range of massages and beauty treatments, and a sauna, Fitness room with modern equipment plus tennis court, Elegant, traditional Italian restaurant overlooks the lake, No shops or services in Moltrasio, must drive to Como. property late into the night when there is an event, of which there were two in the four days we were there. The peaceful lakefront swimming pool is particularly attractive and offers wonderful views, while the compact spa (over 16s only) has a small indoor swimming pool with hydromassage jets, salt room, sauna and steam room. The putting green and driving range will appeal to children and teenagers. Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant. Patrick. From refined gourmet proposal to the best interpretation of Italian cuisine, we offer to our Guests a tasty range of culinary options. Deluxe Spa Rooms are much more posh, with light hardwood parquet floors, white walls, and handsome white furniture with classic lines. Logout, 2022 Mandarin Oriental Hotel Group Limited, Destinations with Our Partner Oberoi Hotels & Resorts. You can walk but it is pretty dangerous as there are no sidewalks. In summary, not worth the money in my view and I would suggest that the hotel management take note of these reviews and make changes. Mandarin Oriental Hotel Group and its affiliates (collectively, MOHG) are not affiliated with Olapic Inc (Olapic). A wonderful place! Disclaimer: This content was accurate at the time the hotel was reviewed. And when it comes to living the high life, the countrys vast array of luxurious hotels from lakeside resorts to historic Roman villas, Via Regina Vecchia 24, Moltrasio 22010, Italy, http://www.hotel-lago-como-imperiale.com/. Many travelers enjoy visiting Broletto (3.4 miles), Porta Torre (3.7 miles), and Moltrasio (0.2 miles). Small pets are allowed for an additional daily fee. The restaurant, pool, bell staff were kind and attentive. and make your spa experience even better with a complimentary treatment enhancement every time you visit ourspas. Its 121 rooms are a mixed bag, though, and aren't always up to the regal surroundings; some have lake views, but decor can be basic and tired. Is Grand Hotel Imperiale located near the city center? The hotel sits on the shores of Lake Como, in the quiet village of Moltrasio. Very poor quality hotel with dismal customer service, As many other reviewers have mentioned - this hotel is 3 star at best. Dim wall lighting by the bed creates a warm atmosphere, and marble bathrooms are equipped with Etro toiletries. Standard rooms feature classic-style furnishings, with white-and-grey wallpaper and faux-leather headboards. When we took it back to bar, no apology new bottle opened and a realistic amount given . Severely outdated. Other dining rooms at the hotel are a bit more fusty. But still no form of measurement. Which languages are spoken by the staff at Grand Hotel Imperiale? The level of customer service, in particular front desk, was dismal. For $1600+ per night, we expected **** service. There are games for little ones too. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. 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