With a knack for troubleshooting device issues, shes been the go-to for family and friends for all kinds of tech-related issues - dating back to VCRs! Editorial independence means being able to give an unbiased verdict about a product or company, with the avoidance of conflicts of interest. It only takes a minute to sign up. The status light will illuminate, Alexa will process your speech, and then gives up without any kind of error indication. Or any television at all? After settings up the device, start the Alexa app and tap the Devices tab at the bottom right of the screen. Move it closer to the router and see if this solves the problem. But what if it doesnt? 6. Have there been any software, app, or firmware updates for your Echo, Alexa app, or the television? Alexa can't make the call if the information is incorrect. Tap your profile name and then select Set Up Voice ID. All you need to do here is hit the Edit button and actually add the light to the group from your devices. Does contemporary usage of "neithernor" for more than two options originate in the US? In alexa, make a group, call it "light", and add the plug to that. Check Amazon smart speaker or your smartphone. Smart Home Point 2019-2023. If that works, try making the request again. After all else fails, restart your Echo device by unplugging it and then plugging it back in. Ive had issues where the Hue Room is not in the same group as the individual bulbs, which has meant that Alexa will fail (at random) to control one or more bulbs. My guide onhow to create Alexa smart home groups explains how you go about this. This might confuse Alexa. Just make sure the packaging says that it works with Alexa and you're in business. Try rephrasing so you refer to the device before what you want to do. The Alexa app next asks what brand you're installing. In order, they are the power button, network connection button and internet connection button. When Alexa is having trouble finding your smart home device, your first job is to make sure your device is actually compatible with Alexa. Using the app, I can change brightness or white balance. rev2023.4.17.43393. On the next screen, choose Fire TV. How can I make the following table quickly? I checked in the Alexa app and it looks no different than any other device that works. Wi-Fi and Bluetooth. To ensure this is possible, every member of the editorial staff follows a clear code of conduct. The easiest way to tell: The status light is solid red. Getting status from WeMo device using Alexa. I went to the Alexa app and see that the settings are available. Ill run through the most common fixes, for the most common errors, which include all lights not working, or just one bulb in particular that will not play ball. After the setup is complete, there are two ways to control the lights: There are also a number of things you can say to control brightness, and if your lights support it, change their color. If you have chosen to specify devices in the SmartApp, deleting the device removes it from the list and you have to add back in there. Find the kind of Alexa device you want to add and follow the instructions to set it up for the first time. Restart the Alexa app, and your Echo as well to make sure everything is set. Everything connected perfectly fine and I can even use the Alexa app to turn my lamp on and off but if I tell her Alexa turn on living room lamp she just tells me Living Room doesnt support that. Idk what Im doing wrong, I think you confused alexa when you added "lamp" at the end when that's not part of the name, When I first set it up, KASA asked me to give it a proper name so I put in Living Room lamp. Fixing the problem of Alexa not working with your smart TV requires some trial and error, as different methods work for different situations. If everything works now, great! Error messages happen, and while sometimes theyre valid sometimes they arent. The lights on your Echo device are how the device communicates its status. What kind of lamp is it? Browse other questions tagged, Start here for a quick overview of the site, Detailed answers to any questions you might have, Discuss the workings and policies of this site. Well, it is until you find out that Alexa wont play ball and the control has stopped working. First off, you need to be trying to control a Fire TV. However, as great as she can be, problems still occur. Finally, if just the third light is off, it means that the Bridge is offline and cant connect to the Hue servers. Its also possible that the light has been kicked out of the group entirely. Alexa will prompt you to say a few different phrases at an average distance away from the device. Make sure that Alexa's microphone isn't muted. Then click the "+" icon in the upper right corner and select "Add Device". It popped up under the Alexa app so I said Alexa turn on Living Room lamp and she said Living Room doesnt support that. Among the devices it connects are smart cameras, smart lights, smart TVs, and any other smart devices you may have in your home. What sort of contractor retrofits kitchen exhaust ducts in the US? Ask Alexa what it heard and you'll have a better idea if that is the issue. Alexa gives you the ability to completely automate your lights. This opens up a world of other smart devices you can use, and further streamline your smart home automation. She's always onjust ask for information, music, news, weather, and more. Echos typically use Wi-Fi to connect all of your devices together. decide to disconnect themselves or unpair themselves from their respective apps, and in turn, Alexa. 8 ChatGPT Side Gigs: Are They Legit Money-Making Opportunities? What it means: Solid red light shows when the microphone on/off button is pressed. NEVER put light when naming a device. Echo Device Is Having Bluetooth Issues. Mine started doing this about a month ago. First, make sure you keep your phone within 30 feet of your smart plug during setup. After that, set up your device again. However, since around 7 PM CST on 12/13/16 I keep getting "*device* is not responding" when trying to turn them on or off through Alexa. "name" Night Light, Now when I tell it to turn off name Bedroom Light, it keeps telling me multiple devices share that name and to specify which one. I feel so dumb lol. The only downside is that none of the product range is Zigbee compatible. You would go into the Alexa app, and create a Routine that does just this. Dave Johnson has been writing about tech since 1990. Does the switch share the same name with something else? As a photographer, Dave has photographed wolves in their natural environment; he's also a scuba instructor and co-host of several podcasts. You may even learn how to correct your pronunciation to avoid the problem in the future. Turn off Drop In. First, go into your Alexa apps settings. Uninstall and reinstall the device manufacturer's app. To learn more, see our tips on writing great answers. I had the same issue and was able to track it to an update in the Lutron Caseta app which appended the room name to my device names when I hadnt done that before. Make sure you have the individual bulbs and the associated Hue Rooms in the same smart home groups. If a bug or malfunction occurs, this can cause a number of problems. Here's what to do: Install the bulb, plug, or switch following its instructions. When you do that, you always have to say the exact name for it to work. It's possible that your Alexa device needs a system update. But voice commands will only allow me to turn it on or off. If you're still . Tap Activity and then choose Voice History at the top of the page. But yesterday, it started to work. But thats what happened. Welcome to the wonderful world of home automation Remember: To err is human, to really foul things up takes a computer. Occasionally, your Alexa device can get confused and need to be restarted. Spinning Green Light. Make sure you're using the power adapter that was included with your device. you should be able to see what it's hearing. Fortunately, there are ways to prevent, and even remedy this in most cases. Check your settings to make sure everything is set up the way you want. If there was a temporary glitch, restarting the device should clear it out of memory. If the problem was with the Skill, then the next time you use your smart device with Alexa, you should be able to do so without an error message. The light ring glimmers briefly when Alexa has heard and is processing your request. Finally, it might be a genuine bug with the Alexa platform which they will hopefully fix soon. Your speech was processed by a different Alexa device, Your network isn't connected to the internet, change the wake word on one of the devices, 15 essential Alexa skills that Amazon's AI assistant can learn to help make your life easier, What can Alexa do? 672southmain: The main reason this happens is that either you, your friends, or the TV said a phrase that sounds similar to "Alexa." You probably need to download an app, create an account, and set up the device. Wtf. Should I rename it through the Alexa app, or the KASA app? Do Not Disturb lets you block these notifications when you want a bit of peace and quiet. I tried different variations Living Room on Turn on Living Room lamp etc and she keeps telling me it doesnt Living Room doesnt support that so idk. If you purchase through links on our site, we may earn a commission. Now unplug your Echo speaker or Alexa device and wait 30 seconds. Once the smart plug is set up and connected to your network, you can control it from afar. 6 Ways ChatGPT Can Revolutionize Smartwatches. The problem could be due to a number of causes. Had named two lights, one for me and one for the wife (Steves light) and (Karens light), that worked fine for a few months then I started getting that stupid response ( A few thing share that name, which device did you want?). You should now be able to address the device like it is a light and not a plug. 9. Alexa can't make the call if the information is incorrect. Pair Your Phone or Bluetooth Speaker to Your Echo Device. In fact, the lights don't even need to be in the same room. Turn off Communications for specific Alexa devices. This makes it easier to use an even greater range of smart home devices. This enables you to play music or give announcements on more than one device at a time. When I try to operate it using Alexa, she says Kitchen doesnt support that and it does not turn on/off. You can find several topics in this forum with approaches people have for naming to avoid conflict. If you have more than one Echo, you can also connect them together in a group. For devices without a screen: press the Action button to see if your Echo . Update the Wi-Fi Settings for Your Echo Device. This is frustrating, to say the least. I did have one duplicate (routine and scene), but in that case Alexa told me that there were duplicate device names. If your smart light bulb isn't working, or Alexa can't discover it, reset your device. This simple on and off fix can work pretty well in most cases. On that page, select Your Skills. 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