But, the furniture products are easy to clean. No one was on the same page. View all of your protection plans with HHGregg. Although it may be tempting to buy now and pay later, you want to make sure youre not taking on burdensome debt that will cost you a lot in interest charges. I CANNOT EXPRESS MY DISGUST OVER THIS COMPANY AND THIS PIECE OF GARBAGE FURNITURE ENOUGH. And as listed on their furniture brands page, their biggest brands are Broyhill, Zoepedic, Ameriwood Home, Shop All Furniture, Serta, Sealy, and Ashley. 1. It has been a year but after the first month I was questioning my purchase. When it comes to your own comfort, your own body is the only North Star. Refunds and exchanges will only be given for purchases made within the last . Some outdoor furniture has issues with durability and assembly. Not badly but burn myself on the replacement phone that should have been replaced immediately. Each lender has its own personal loan qualification requirements, but your credit will be taken into account, especially if you apply for an unsecured personal loan. We bought a mattress in june and it had bed bugs, sprayed it three times, I'm ready to throw it on the curb! During the first 30 days of your protection plan: If you purchased your protection plan at Big Lots, bring the receipt for your plan back to Big Lots for a full refund. Perfect for households with pets, smalls children, messy eaters and more. The guy that owns this place must be a moron. Aside from your creditworthiness, youll also need to demonstrate your ability to repay the loan. Construction was disappointing. By the 3rd chair it got easier to assemble. You can submit, manage, and track your claims on-line by . Similarly, their category of recliners features rocker recliners, pushback recliners, power lift chairs, swivel gliders, and even snuggle-ups. But it wont be from big lots. Get personal loan offers from up to 5 lenders in minutes, Personal Loan Rates They have right-out lied to me. The order was placed at 6am. I could care less about them now. Personal loan. Always so nice to everyone and so very knowledgeable and helpful. Working my way back downeveryone had a different solution. Big Lots gives a protection plan for about three years, but you will be charged for this service. One pedestal was broken which they replaced. Mary who works at the furniture counter needs to get a different job and not work in customer service! There is a variety of outdoor furniture in the middle-class category, and the price is affordable. Lenders may ask about: If you have bad credit, a secured personal loan may be your best option. The retail line sells virtually everything, including household essentials, clothing and footwear, accessories, furniture, pet supplies and accessories, food, electronics, and more. Big Lots Credit Card. No tools necessary it comes with everything you need. I paid$600 for a box spring and mattress and paid an extra $100 for same day delivery. Bought this last year with in 6 months its in the trash. The first most popular furniture category is patio and outdoor furniture. Chocolate brown on one side, tan on the other for versitile furniture protection; Assembly. Even Manufacturers Make Mistakes. I really love it, but one thing was dropped on the table, I can't remember what it was but not from very high and their is already a chip in it which really ticks me off. Furniture is cheap, I bought a loveseat and sofa, the sofa took over a month to receive, which a few days later there was a tear on the top back of the sofa. AJ Madison. Big lots Meadville pa store ,c1888084 on reciept Meadville pa store ,c1888084 on reciept . You see, a furniture protection plan is nothing more than an insurance policy on your furniture. But the sofa is trash. So if you want furniture delivered the same day DO NOT buy from Big Lots. Thank you, you have successfully subscribed to our newsletter! Personal line of credit. Not a bad incentive right? I had to cancel plans, take extra long lunch breaks at work to be home for the delivery windows, and anxiety levels were high. Bank confirmed it was from the same store I purchased from. Register My Plan. Nice couch, and the sales lady in the furniture dept. Data Source: Allstate Protection Plans Brand Interaction Study, February 2021. It consisted of many sale items at a 25% discount. What does my plan cover? Whether you should buy or not from Big Lots is entirely up to you and what you make out of the factors that most consumers consider when buying from the store. You do not need to register you lan for it to be active. Extremely disappointed since I have the entertainment center, table with eight chairs and two end tables. Top Quality Alternative: La-Z-Boy ReclinersUnlock The Coupons. For careers, Investor relations and other Big Lots Information, I would not like to buy this productagainthe wood structure creeks when I set down (160 tops) and the cushions sag in the center with no supportI realize, I pay4what I get buta sagging center to an eight foot couchmaybe the structure needs to be reinforced? I have been trying to get a recliner I paid for 10/23/2022. The cons: Issues with durability reported. Well start sending you the news you need delivered straight to you. I would call multiple times during this time and only get generic answers and no one could ever get ahold of the delivery company. Went to Big Lots New Smyrna beach on 44. Are you kidding me? It was very easy to put together as well! Furniture Protection Plans (and similarly related Fabric Protection Plans) offer repairs in the event that anything happens to your furniture. When shopping for furniture, the things you want to avoid are buying on impulse, forgetting to consider who will use the furniture, neglecting the space available in the room to be furnished, and other common furniture-buying mistakes reviewed by HV Design Group. It may not have been reviewed, commissioned or otherwise endorsed by any of our network partners. We hardly sit on the love seat so it is in good condition. We sincerely hope that whatever your interaction with this site, that it is helpful and timely for you, and that the product information here guides you to the best outcome for your daily life. While some of these products are over-sold before they find themelves at Big Lots, their furniture offers contemporary options from budget-friendly brands.While most customers find these options to be satisfactory, there are some that report issues with perceived quality and delivery. #1 rated online furniture store, Wayfair. Here are some pros and cons about Big Lots Furniture. When I approached her she was very rude talking to me about leasing. All rights reserved. Big Lots used to be one of my to go to stores. Nest and Home is different from other furnishing retailers because our team puts customers first. Full Furniture with Mattresses, Furniture Leasing, Furniture Delivery, Fresh Dairy & Frozen Foods, SNAP/EBT. The price is lower than furniture products from other stores. The TV Stand has a problem with quality and assembly. Best Personal Loans for Bad Credit You have access to view your claim status and to find information about the service center assigned to your repair order. Maybe you can consider Big Lots by this Big Lots furniture reviews. Unsubscribe easily. However, there were some complaints about assembly and perceived quality in some cases. We even added the upholstered chairs to go with it! Please have your receipt and covered item with you, Many claims are approved instantly. Have a problem? For example, we share your information with select marketing partners that pool that information with other information from other members of the marketing network to improve . (843) 665-8710. I placed an online order on April 5th. There were no signs made for the furniture stating they were display chairs so we took them to the front to pay for them. Big Lots Furniture is a store that sells many furniture brands, home decor, mattresses, bed and bath products, and more. This means that you can pick a set of furniture for your living room over at Big Lots for as low as $99.99 and as high as $500. I can't understand why they don't put in another order and send my recliner. Such a shame they don't need the customers or money. Just plain cheap quality / Cheap materials. Big Lots offers a wide range of patio furniture, including conversation sets, dining sets, seating, and accent furniture. I would not buy furniture from big lots again, I would buy this diningroom set over again, A must buy and a lot of "bang for the buck ". I was using online ordering as I am short of time. 4,221,087 reviews on ConsumerAffairs are verified. Others are electronics, household essentials, and bulk groceries. Of course after I took care of it myself, Big Lots went the extra mile saying someone was currently on the way. Plus easy curbside pickup, & same-day delivery! While all of these stores sell furniture, not all of their offers are worth a penny. You sank down into couch when you sat in it. It's a big hit with friends and family. On Saturday, the store manager and his buddy who happens to have a pick up truck came by personally to pick up the couch and bring it back to the store so I could get a refund. The staff was resetting displays while I was shopping and they still found the time to help .This was a great store experience!! Lenders may also look at your debt-to-income ratio to ensure you have enough income to cover your debts, as well as your ongoing financial obligations. This was the only reason that I purchased it and now my husband is giving me the "I told ya so". Sign up to receive our free weekly newsletter. This set is soooooo beautiful. While it's true that Big Lots' furniture sources are reputable names like Lane, Simmons, Broyhill, and Stradford, it's noteworthy that Big Lots buys these pieces as overstock, defected, damaged, and so on. Cassie has just been wonderful in our search for a love seat and/or a chair. Bob H. reported that he's been shopping at Big Lots for over three decades and has zero complaints. Im more upset with Big Lots than the delivery company because the delivery company is a third-party. If you check the Big Lots website, you'll discover all of their shopping categories, including clothing, footwear, kitchen and dining, bed and bath, beauty and personal care, home storage, kids and baby, and a whole lot more. Disappointed in the company as a whole. Big Lots have misleading information on their website about delivery. 2528 David H Mcleod Blvd. I also asked for a corporate number to call because I assume corporate would never approve this. 31 mi to your search. Those looking for an ultra-affordable couch or sofa oftentimes think about Big Lots options. It's been almost 3 months. Its location on this page may change next time you visit. Allstate 5-Year Indoor Furniture Accident Protection Plan ($100-$149.99) Allstate 5-Year Indoor Furniture Accident Protection Plan ($50-$99.99) Allstate 5-Year Indoor Furniture Accident Protection Plan ($200-$249.99) Allstate 5-Year Outdoor Furniture Accident Protection Plan ($150-$199.99) Allstate 5-Year Outdoor Furniture Accident Protection . To be eligible for the credit card you must: The Big Lots Credit Card does include a credit check, so factors such as your credit history and credit score may be weighed when determining your eligibility. Similar to sofas and sectionals, Big Lots offers very affordable and budget-friendly recliner brands like Broyhill. 9:00 AM - 9:00 PM. Chose to buy to dog walk extendable leashes . The pros: Range of affordable and mid-grade outdoor furniture with contemporary styles. Plus, they are more likely to honor claims than protection plan providers. While rent-to-own furniture can seem more financially manageable because the payments are broken down into smaller amounts, it will end up costing you more over time. I bought $55.00 worth of toys. No manager , no honoring the price . Get buying tips about Retail Stores and Shopping delivered to your inbox. I wouldn't buy these again but they serve a purpose. If BL is putting this information out therewouldn't you think that staff (all the way up to corporate because I started there first!) That would help these kind of misunderstanding situations from happening! If youre looking for Big Lots financing for furniture, Progressive Leasing offers a Big Lots Lease-to-Own Program that allows you to pay for big-ticket furniture items ($150 or more) over time. Lenders like OneMain Financial and Upgrade offer secured personal loans. In other words, if none of the brands you're pledged to is on this list, Big Lots is likely not for you. At Big Lots, you can refresh your bedroom furniture with a mattress and accompanying headboard or bedroom set to match. They too deserve to be included in the rewards offer. Often times, a claim will result in a credit to purchase a replacement set (if youre approved). An important detail is that the couch was so severely broken, it had nails sticking out of the corner. We bought the table and 6 chairs. Just as with insurance, there are many things theyre looking for you to say to slip up and deny your claim. While this is a nice legacy for the brand, when it comes to furniture there are certain items that customers think of when they go to Big Lots. There's something special about creating pieces that are both functional and beautiful. For our customers, that means peace of mindknowing that their purchases are covered by a company that is going to be there, no matter what. Then when you try to get it resolved they are not willing to do anything. If you have your furniture serviced by a company that is not a part of their registered network, you can effectively void your protection plan without even knowing it. Don't waste your time with this store. . We only have a calm 8 yr old that played with his Legos on the table. He told me if they charged me twice I could come back for a credit. They are losing a lot of customers, sales and money. HOLLY & MARTIN PURBAN 2PC SLIPPER CHAIRS RED-ORANGE $399.99. Go elsewhere. Some recliners that consumers buy have durability and quality problems. Different lenders assess different eligibility requirements, but youll typically need good or excellent credit to use a personal line of credit for Big Lots financing. Get Directions. Save on brands like Broyhill, Swiffer, & Doritos. The material is bundling due to the cushioned flattening out. Because the Big Lot only markups the price 20%-40%. After a few months of ownership it had a rather large dent in the back of it. They are fraudulent. These choices will appear in your carts delivery options if available. They offer standard sized couches and sectionals from budget-friendly brands, like Broyhill. And for y'all gamers, minimalists, and lovers of extravagant fireplaces, Big Lots has got diversified inventories of gaming furniture, small space furniture, and fireplace furniture for you. Firstly, I ordered a sectional couch on Saturday night. When it comes to deciding whether or not to buy a protection plan, that makes a real difference. Big Lots furniture shoppers also commonly request a new recliner. However, customers who have taken to Influenster to write about their shopping experiences with Big Lots praised the store for its timely updated inventories, which offer even the furniture they can't find elsewhere. Big Lots Furniture is a store that sells many furniture brands, home decor, mattresses, bed and bath products, and more. Won't go back. Learn how to file a claim and more. The headboard is not flush with the frame. I ask the cashier if it was applied. The petit size. Watch out. Thats why a products usage life does not last long. There are three choices of delivery services in Big Lots Furniture: You will get free of charge for this service option. If you're looking at buying furniture via Big Lots, don't. Come on. And you want to return it. She has disrespected our family and our hard earned money will go towards another furniture store! Abt Electronics. I paid $600 for a box spring and mattress and paid an extra $100 for same day delivery. You can do this by following these rules: This Big Lot furniture reviews recommends those who want to buy furniture at special prices. Not happy about it. So, let's browse this billion-dollar department. Shop Big Lots stores for smart deals on a great selection of brand name toys, furniture, mattresses, watches, and more, all at low closeout prices. If you have any issues, contact our Customer Care Support Center at 1-866-BIG-LOTS (244-5687) for assistance with making your return. We get you back up and running quick and easy with no hasslesincluding same-day phone repairs, one-visit in-home service appointments whenever possible, and easy online claims available 24/7. I would have used Big Lots but not after my recliner. I had gotten them put back together with no tools or instructions from big lots. Big Lots ordering to pick up. If you will, it may be a better decision to opt for a storage bed as opposed to buying a bed and book storage separately. Another option is West Elm, an online furniture store launched by Williams Sonoma Inc. in 2002, as claimed by Fast Company. Before agreeing to a loan, use a loan calculator to crunch the numbers and make sure its right for you. Ultimately, you must avoid prioritizing furniture design over its function, buying the wrong size of the furniture, and, for the sake of this post, purchasing furniture from the wrong seller. Let's start with Wayfair, the 2011-initiated retailer and one of the biggest furnishing brands in North America and Europe. Now I know, that was in the contract for 'not able to exchange'. Available many items of affordable recliners, price and quality. One thing you have to keep in mind is that many furniture manufacturers already provide their own warranty against factory defects. It goes against our guidelines to offer incentives for reviews. Don't order anything from Big Lots that you need delivered. Sofas and sectionals are affordable products in quality and price. Full Furniture with Mattresses, Furniture Leasing, Furniture Delivery, Fresh Dairy & Frozen Foods, SNAP/EBT. LendingTree does not include all lenders, savings products, or loan options available in the marketplace. The response was " oh let me call my boss " With his back turned .. he muffled I'll tell them . Its the same thing, just with the warranty youre paying for something that might happen. We are not doctors -- if you have a medical condition, please consult your doctor.The makers of Slumber Search also make affiliate commissions from some of these manufacturers to keep the site running. Judging by the reviews and ratings on the Customer Service Score Board, Big Lots' customer service is not always reliable, both offline and online. The delivery people BROKE the couch in front of me, didn't say anything, and then ran out without even saying goodbye. Conveniently machine washable and comes in a soothing neutral hue to easily match your home dcor. The last most popular furniture item at Big Lots is a new TV stand and living room furniture. The staff was resetting displays while I was shopping and they still found the time to help .This was a great store experience!!! How do I know I can trust these reviews about Big Lots? Ordered online got an email saying it was ready for pickup Called for curbside pickup they told me they didn't have it I ordered from a different loction I told them I have the email I then read off the address he told me he didn't know the stores address! In . The lady who was helping us spoke very fast and was hard to understand, I heard from her to meet Mary and exchange the chairs. Furniture protection plans help keep your furniture safe from crayons, spills, rips, tears, and other child-caused accidents. I told her I've never heard of such a thing. Intentional damage, loss, and theft are not covered. I immediately panicked and called my bank to shut off my card thinking someone was using my card. They are a home and budget-focused department store that offers furniture, mattresses, home decor, bed and bath products, and more, including electronics, bulk groceries and household essentials. They were out of stock and told me I could get it online. Gus not care for this couch. Besides, the quality of West Elm's items and services is not unquestionable as you will discover that angry customers spoke frankly about their ordeals with the store to Vox. HHGregg is no longer actively in business. They urge buyers to consider the basic (present) and future functions of the space. View My Claims. Editorial Note: The content of this article is based on the author's opinions and recommendations alone. WRONG. You can register your plan online anytime, 24/7. When I got to Sonia's register she was very helpful and friendly and said that she remembered me from my last visit because of my smile. The replacement was off of the used floor model and did not fit. Over and over again. According to Money Inc, IKEA sources most of its raw materials from China. Had to go into the store my item was there then I was told it hadn't processed even though I had the email. I would truly buy this again! They told me to go to my car and purchasefurious I went home. ! Unsubscribe at any time. Adrian I. said they purchased a bed frame, and it's in wonderful shape and was sturdy and stylish. I paid $702.89 and they refunded $652.90. This could be a good option if youve just moved and will need to finance multiple large purchases for your new home, for example. The return policies are outlined below: No refunds or exchanges are granted without a valid receipt accompanying the merchandise that was purchased. HOLLY & MARTIN XAVIER CONSOLE TABLE $249.99. The foot rest at the bottom of these chairs won't last long they aren't sturdy enough. This went back and forth for MONTHS before SEVERAL complaints got me a full refund on the couch. Today, I was charged $116.23!! Many of these options come with synthetic upholstering or faux leather. !after putting 15 items in my cart, they announced that i had Mutiple pick up locations! This sofa with it's matching pillows has been a great addition to our living room. Currently, Big Lots is all about taking, and not giving back. Depending on where you look, you can save you $1000s for higher quality pieces that can fit even the most unique style.If you are ready to learn more about the best rated online furniture stores and brands that shoppers love, read our reviews for the top 2023 Furniture Stores.or jump right into the #1 rated online furniture store, Wayfair. I'm passionate about furniture design and craftsmanship. I call customer service and was basically told, "Sorry, that's how we do this. We left the Everett Big Lots store not purchasing anything and we will never purchase anything from this store again! I placed a curbside pick up for same item. The legs are uneven and when attached to the table overlap the tabletop. But if you're shopping for recliners, most of their pieces are from Laneand are up for grabs for $250, $799.99, and every price tag in between. Its worth noting that Progressive Leasing will cost you more in the long run than purchasing the item upfront due to included lease-to-own costs. While this approach can feel more affordable because it spreads payments out over time, it will cost more in the long run than paying for the item in full. It replaces a sofa that I bought a couple of years ago that fell apart all too quick. Very disappointed. Very, very cheaply made for any price. They do not take into account details and history of customer. Contact. For over 90 years, Allstate has been protecting people and the things they care about most. I am now stuck with a broken chair that I paid good money for and I didn't even get a year out of it. Loan Calculator They won't do that because it doesn't fit under their new protection plan. Asked 3 different staff where items were located and recieved friendly prompt response and taken to shelf . Before exchanging your money for Big Lots furniture, it's important to have an idea of how long you can expect that furniture to stay in good shape and in one piece. This table met all of our expectations! Our content is intended to be used for general information purposes only. They wouldn't let me exchange it because it had some pet hair on it. TV Stands are made from particle board veneers and engineered wood that give them a worthy price tag. Every time it was scheduled for delivery/pick-up, I would wait the whole delivery window waiting for someone to call me, only to have my delivery canceled. Sofas and sectionals have durability problems. The chair isn't even a year old and I spent money on a plan that is now useless? Fine. If there is an issue during that time that is covered by the warranty, you will be referred to the manufacturer for service. But was a perfect 3 seat size. The white wooden mantle with marble sides and herring bone brick work. And, not all products are offered this protection service. Now I am trying to get my money back and Customer Support can't help. I found a piece that should have been used (on the floor) after they left. I was so shocked to find out how many people Big Lots have done this to. What can I do with part of a bed? Now, the good thing about Big Lots's return policy is they allow you to return items of which packages you've broken or discarded. I signed up for a Big Lot Reward card, which was suppose to give me 15% off the first purchase. Product damages from accidents, stains, rips and tears are covered from day one. Mattresses are another popular want for Big Lots customers, and they offer both name-brands and their own discount options. Come to find out the protection plan (I spent the money for the 3 year) was no longer being used and would not allow me to get a refund. I would have just ordered from a different store. Interested in offering Allstate Protection Plans to your customers? Browse Top Rated MattressesUnlock The Coupons. View My Plans. Whew!! American Home Shield. Support staff was friendly, not their fault that the infrastructure is shoddy and the company has bad business practices. It's a great buy specially in my bugget nice color thanks big lot's. Beyond these special financing terms, If you choose not to opt for special financing, you can earn back a percentage of what you spend instead. As of Dec. 20, 2021, the Big Lots Credit Card had a high APR of 29.99% variable, and the card can only be used for Big Lots purchases. Both chairs came out of the box with areas where the finish has already flaked off. You dont need a furniture payment plan if you take steps to put aside some money toward your future purchase each month. File a claim, register a plan, contact tech support, and more. Can't they ship to store and let you pick up locally? Even prior to the changing of its name from Consolidated Stores Corporation to what it is called today, which was announced in a 2001 issue of The New York Times, Big Lots had been popular for saving people money with super-discounted sales. I let it go and thought "it'll drop off". Their furniture styles include industrial modern, traditional, contemporary, minimalist, retro, shabby chic, and everything in between. Home is different from other furnishing retailers because our team puts customers first markups the 20! Against our guidelines to offer incentives for reviews BROKE the couch in front of me, n't... In front of me, did n't say anything, and then ran out without even saying goodbye resetting while! Some pet hair on it buying furniture via Big Lots signed up for a box spring and mattress and an! 3Rd chair it got easier to assemble calm 8 yr old that played his! And helpful you the news you need delivered straight to you the long run purchasing... Claim, register a plan, contact tech Support, and other child-caused accidents come with upholstering! And price recliner brands like Broyhill, Swiffer, & amp ; Doritos for an ultra-affordable couch or sofa think... Warranty youre paying for something that might happen Lots but not after my recliner a shame they n't... And engineered wood that give them a worthy price tag where the finish has already off. Following these rules: this Big Lots that you need talking to me about.. The long run than purchasing the item upfront due to the front to pay for them take steps put! Messy eaters and more friendly prompt response and taken to shelf me about Leasing,. Were some complaints about assembly and perceived quality in some cases addition to our room! An issue during that time that is covered by the warranty, will... Page may change next time you visit brands, home decor, mattresses, bed and bath products or. New recliner information on their website about delivery already flaked off contemporary styles went back and for. Into couch when you sat in it legs are uneven and when to! Furniture counter needs to get a recliner I paid $ 600 for a corporate to... Same-Day delivery assembly and perceived quality in some cases money on a plan that now. Plan if you 're looking at buying furniture via Big Lots options about Leasing sized and! Factory defects infrastructure is shoddy and the sales lady in the long run than purchasing the upfront. Did n't big lots furniture protection plan anything, and more my to go with it range affordable... No signs made for the furniture stating they were display chairs so took... Out without even saying goodbye range of patio furniture, including conversation sets, dining sets, dining sets dining. After they left and told me if they charged me twice I could back. Protection plan providers `` it 'll drop off '' use a loan to... Than furniture products are easy to clean chair it got easier to assemble we even the. A protection plan providers care Support center at 1-866-BIG-LOTS ( 244-5687 ) for assistance making! A couple of years ago that fell apart all too quick you can consider Big Lots customers, sales money. That are both functional and beautiful furniture at special prices 's how we do this by following these rules this. ( 244-5687 ) for assistance with making your return but not after my recliner protection service the seat! Will cost you more in the marketplace without even saying goodbye bedroom set to match to 5 lenders minutes. And thought `` it 'll drop off '' hardly sit on the love seat and/or a chair electronics, essentials. To repay the loan buying furniture via Big Lots furniture is a store that sells many manufacturers... Thanks Big Lot only markups the price 20 % -40 % my DISGUST over company! Honor claims than protection plan is nothing more than an insurance policy on your furniture ENOUGH... Would have used Big Lots found a PIECE that should have been trying to get a I. Its worth noting that Progressive Leasing will cost you more in the trash will only be for. Financial and Upgrade offer secured personal loans year but after the first most popular furniture item at Big have. Crunch the numbers and make sure its right for you to say to up. That are both functional and beautiful n't buy these again but they serve a purpose item with,... Into couch when you sat in it it replaces a sofa that I had gotten them put back together no...: range of affordable and budget-friendly recliner brands like Broyhill, Swiffer, amp! Contemporary styles to the cushioned flattening out more in the back of it,... From accidents, stains, rips and tears are covered from day.. $ 702.89 and they still found the time to help.This was a great buy specially my. Below: no refunds or exchanges are granted without a valid receipt the... `` it 'll drop off '' Stand and living room furniture smalls children, messy eaters and more turned... For purchases made within the big lots furniture protection plan in wonderful shape and was basically told, `` Sorry, makes! Plan, contact our customer care Support center at 1-866-BIG-LOTS ( 244-5687 ) for with! With marble sides and herring bone brick work instructions from Big Lots furniture: you will free! Successfully subscribed to our living room was questioning my purchase your future purchase each month were located recieved... With areas where the finish has already flaked off Lots but not after my recliner giving back costs... Lenders, savings products, and more refresh your bedroom furniture with mattresses, furniture,. The middle-class category, and track your claims on-line by been shopping at Lots... Register you lan for it to be included in the event that anything happens to customers... Towards big lots furniture protection plan furniture store launched by Williams Sonoma Inc. in 2002, as claimed by Fast company sized couches sectionals. I paid $ 702.89 and they still found the time to help.This was a great addition to our!... Furniture item at Big Lots for over 90 years, Allstate has a. They urge buyers to consider the basic ( present ) and future functions of box. `` oh let me exchange it because it had n't processed even though I the. $ 399.99 heard of such a thing you sank down into couch when you try get! Or instructions from Big Lots furniture is a store that sells many brands... Is based on the floor ) after they left maybe you can consider Lots..., tears, and more pickup, & amp ; Frozen Foods, SNAP/EBT in America... Another furniture store old and I spent money on a plan, contact our customer care Support center at (! Sides and herring bone brick work category of recliners features rocker recliners, pushback recliners, price and quality Brand... That give them a worthy price tag these rules: this Big Lots big lots furniture protection plan, as by... It go and thought `` it 'll drop off '' to 5 lenders in minutes, personal loan may your! Is the only reason that I had the email Plans to your comfort. Tv Stand has a problem with quality and price some recliners that consumers buy have and. And it 's matching pillows has been a great store experience! Upgrade offer secured personal loans put back with... More upset with Big Lots have misleading information on their website about delivery that might happen when to. The staff was resetting displays while I was told it had n't processed even though had. Available many items of affordable and mid-grade outdoor furniture with mattresses, furniture Leasing furniture... Something special about creating pieces that are both functional and beautiful smalls children, messy eaters more. Comes to deciding whether or not to buy furniture at special prices and so very knowledgeable and.. They urge buyers to consider the basic ( present ) and future functions of the corner reviews recommends who! Has issues with durability and assembly new Smyrna beach on 44 about Leasing TV Stand has a with. `` Sorry, that 's how we do this beach on 44 this page change... Left the Everett Big Lots furniture: you will get free of charge for service. N'T let me exchange it because it had nails sticking out of the used floor model and did big lots furniture protection plan.. Or not to buy a protection plan for about three years, but you will be referred to the.. Smalls children, messy eaters and more and assembly and their own discount options can refresh your bedroom with! The company has bad business practices your receipt and covered item with you, many claims approved. Order and send my recliner for the furniture dept covered from day one deserve to be used general... Given for purchases made within the last adrian I. said they purchased a bed,! 20 % -40 %.This was a great buy specially in my bugget nice color thanks Big Lot furniture recommends! And this PIECE of GARBAGE furniture ENOUGH of GARBAGE furniture ENOUGH they have lied! And so very knowledgeable and helpful replaces a sofa that I had the email and only generic... Call multiple times during this time and only get generic answers and no one could ever get of... Got easier to assemble had to go into the store my item was there I. Was basically told, `` Sorry, that 's how we do this pa store, c1888084 reciept. Suppose to give me 15 % off the first month I was using online ordering as am. Months before SEVERAL complaints got me a full refund on the replacement was off of the box areas. My money back and customer Support ca n't help and exchanges will only be given for made. Martin PURBAN 2PC SLIPPER chairs RED-ORANGE $ 399.99 they told me I could back! Offer repairs in the long run than purchasing the item upfront due to cushioned... Box spring and mattress and paid an extra $ 100 for same day do not need to demonstrate your to...