Thanks much! You may receive a partial or no refund on used, damaged or materially different returns. Picture . I get how that could be a bit frustrating. Samsung RF28M9580SG/AA 28 cu. Ft. French Door With Filtered Ice Maker: 417: RF260BEAESG/AA: 25.5 Cu. Will never buy a Samsung refrigerator ever again. ft. Capacity 4-Door Flex Refrigerator - Use Manual - Use Guide PDF. . Without this product, applied coupon or promotion code cannot be redeemed.Are you sure to remove this product? 12-12-2021 If the ice maker of your Samsung refrigerator wont work after you reset it, consult your owners manual for steps to get it working again. I've played with the switch, unplugged, etc but so far it's staying on. Thermador Refrigerator Dispenser Problems [Solved], How Do I Defrost My Samsung Ice Maker? Eligible for Return, Refund or Replacement within 30 days of receipt This item can be returned in its original condition for a full refund or replacement within 30 days of receipt. 01 . Leaks can occur outside of the refrigerator, or you can have an auto fill wa. If this happens, then the pressure is right. Product Description: Genuine Original Equipment Manufacturer (OEM) parts! I showed them the link provided below and they said it is not relevant to this model. If not full, block the receiver with your hand and see if the status changes to Full. When a Samsung ice maker is not filling with water, it is usually because there is a frozen, or clogged water line, a missing filter, or the ice maker needs to be reset. Replace it. (Last edited . Level the refrigerator using the special screws (levelers) on the front legs. (Last edited But if there is no audible click, check it for continuity using a multimeter. by There could have been a spike in the voltage, causing one or more of the components to become damaged. If there is dirt or debris, clean the blades thoroughly. I am also having the same issuejust now realizing that it seems to be a much more global issue than i thoughti bought my RF28HMEDBSR in April, 2018 and this began happening in Feb 2020any assitance is getting this fixed/replaced would be extremely helpfuli just put in a request for service, but my 1 yr warranty has expired already. Fix things more easily! If your Samsung ice maker is not working, don't panic. by Its just a mess.. However, if the entire system fails to work, it is probably due to a damaged board. If the pressure is low, check to see if the line is connected properly to the fridge. The temperature control board or the main control board could be damaged or become faulty, causing problems with the fridge and ice maker. By using this website, you accept the terms of our Visitor Agreement and Privacy Policy, and understand your options regarding Ad Choices. However, if the pressure is fine, test the power supplied to the valve with a multimeter. Note that this function is normal. Bragg is not the only person complaining. Bottom-freezer fridge RF260BEAESG/AA - Where is th Bottom-freezer fridge RF260BEAESG/AA - Where is the ice maker reset button? When you are troubleshooting your ice maker, you will need to consider these common problems first, and then move on to more advanced problems. Change the Water Filter At this time, there has not been a recall issued on the refrigerators. However, this is hardly the case. The second link will take you to step by step instructions on how to reset the ice maker. Get Pricing and Availability . 05:42 PM The refrigerator should always be plugged into its own individual electrical outlet which has a voltage rating that matches the voltage listed on the refrigerators rating plate. Model #RF28M9580SG. 01:14 PM Turn the leveler clockwise to raise the left side or turn it counterclockwise to lower. If the store cant help you, contact the company directly at 1-800-SAMSUNG (800-726-7864). This icon lights up if the ice maker is off so if you see that it is lighted, switch the ice maker back on to enable it to work. If it is on the underside, there is no line of sight to it, and I can't feel it. My ice maker has been frozen over for a couple of years now. 06:10 AM SamsungAl Moisture may form at times on the vertical hinged section. If there is no continuity in any of the switches, replace it as soon as possible. I don't know how Samsung can get away with this issue. If all is working well with the ice maker, then try to reset the ice maker. Yes, the water supply is one. They sent out a tech and said it's working fine. There's nothing more refreshing than a glass of nice cool water, and having a pitcher full of it and ready to go is quite handy. (Last edited Having the same problem with Samsung ice maker freezing up not making ice. Adjust it if it is and check the pressure again. [Quick Guide], Sub-Zero Refrigerator Leaking [Solutions], How to Fix a Samsung Ice Maker [Quick Guide]. Do not pull or excessively bend the power cord. If everything there is up to snuff and the light is still staying out, a service call would be necessary. Consult your users manual on how to do this. After a power outage, top ice maker works fine, bottom ice maker does not make ice. If this happens, then the pressure is right. It's cable. Samsung - Refrigeration, Copyright 2023 ManualsFile.com. CHARLOTTE, N.C. Thousands of frustrated customers have complained online and to consumer groups about their Samsung refrigerators, saying the ice makers are defective. - Contact the store where you purchased the refrigerator. Common solutions for: Refrigerator ice maker not working. If the switch is turned on but the ice maker still doesn't work, check the switch for continuity with an Ohm meter. This could take up to 10 seconds. Obviously not worth the cost of a service call, but hoping others might have had this issue and can provide some insight. If there is an improvement in the pressure of the water, it means the water filter is due for a change. Dispose of the product packaging material in compliance with the local regulations. Sessions will not work until this directory is created. View our ratings . Learn about careers at Cox Media Group. If they dont, the motor is likely faulty and should be replaced. Left knob on the electric range wont fully turn off, How to turn off ice maker in freezer model RFG29THDRS. Any servicing must be performed by a qualified technician. My SamsungRF28HDEDBSR refrigerator ice maker freezes over, and the ice gets stuck when trying to make ice. The second link will take you to step by step instructions on how to reset the ice maker. SamsungJace Replace the ice bucket to see if ice production resumes. Any price and availability information displayed on [relevant Amazon Site(s), as applicable] at the time of purchase will apply to the purchase of this product. If the chime still doesnt sound or there is an error code displayed on the panel, contact Samsung Support center to request service. Replace as needed. Another thing to do is to check the temperature in the freezer to be sure it is at the right point to make ice. To participate, please select 'Yes' or 'No' and provide comments and/or the reason for your In today's quick tutorial I show you how to fix ice maker not working on Samsung refrigerator as well as ice maker not making ice. Find many great new & used options and get the best deals for U-Line Undercounter Ice Maker Machine Door - ULINE at the best online prices at eBay! So far it's ok with dispensing water / ice, but now the little white spot light that goes on when pressing the lever is on and won't go off. No waiting. Really wish I would have seen all these reports before I purchased this item, definitely would have been a factor in not purchasing it. Follow these troubleshooting tips and you should be able to get your ice maker back up and running. But if it is slower or faster, adjust the pressure. Release the buttons and press the Lighting button: If the ice bucket is detected as "not full" the bottom segment of the digital 8 in the R-10 position will be solid. In fact, the only time you should ever reset your ice maker is when you're not getting any ice, and even then, it's the last resort, after other troubleshooting steps which are more likely to resolve your issue. In addition, if the motor of the fan is not running at all, test its windings to check for continuity using a multimeter. in. Sell on Amazon Turn the blades of the fan with your hand to see if they spin well. you still can dispense ice cuber, but it does not produce ice pick it up on your own. Palm Springs, CA Mar 3, 2021 #1 Model Number RF28HFEDTSR Brand Samsung Age 1-5 years After a power outage, top ice maker works fine, bottom ice maker does not make ice. 04:47 PM Test the start capacitor with a multimeter to check if it is defective. To reset the ice maker, push this button in and hold it for 10 seconds. All of them should have been recalled by Samsung. RF28M9580SG/AA: 30-inch Microwave Combination Wall Oven: 493: RF28M9580SR/AA: 28.0 Cu. Stoogenke offers this advice to anyone who owns a Samsung refrigerator and is having problems with it: - Document the problem(s) and take photos. confirmation Chime bell at end. 01-03-2021 ) in. in. ) in. RF28M9580SG / RF28M9580SG/AA 3.5 (271) Write a review Share your product experience Leave notes, sync calendars, and display your photos on the Family Hub Go from freezer to refrigerator with FlexZone temperature settings Choose your Color Fingerprint Resistant Black Stainless Steel Fingerprint Resistant Stainless Steel See my note below. We also have installation guides, diagrams and manuals to help you along the way! It's working fine so far, except for a small issue with the ice maker. Adjust it accordingly if it is not, otherwise the ice maker wont work. 06-05-2021 1- Clogged water filter - If your water filter is clogged, it can prevent water from getting to your ice tray or ice make and can keep it from making ice.2 - Faulty door switch - If your refrigerator thinks the door is open because of a faulty door switch, your ice maker may not produce ice.3 - Ice tray not fully inserted - If your ice tray is not properly or completely inserted, the ice maker may not turn on and may not produce ice. I have a couple links that should be able to help with this. However, this would be covered under the limited warranty as long as its still valid on the unit. Sorry, there is insufficient stock for your cart. Another chime should sound when the test is done. After about 2 minutes, plug it back in or turn on the circuit breaker and try again. 12-30-2020 (Last edited Use the refrigerator only for its intended purpose as described in this manual. in. The most common reasons for ice maker problems are: Pause feature enabled Water line malfunction or setting Clogged filter Faulty water inlet valve Thermostat set too low Ice Maker Stopped Working Control Arm Out of Position Many ice makers have a control arm that activates a pause feature when the ice bin is full. 06-12-2022 be resolved by adjusting refrigerator settings, proper use and care, inspecting and cleaning the door seals, or resetting the refrigerator. Leveling must be performed with the refrigerator empty. If the door is left open for too long, the top internal LED will blink. SHOP PARTS. Privacy Policy. ("Engineer mode" message will be displayed as . Mon - Fri: 8AM - 12AM (EST) / Sat - Sun: 9AM - 11PM (EST) As an alternative, chat with any of our appliance technicians who are available to give expert and professional advice, no matter the appliance problem. Press and hold the button until you hear a chiming sound. Take a look at the condenser coils and clean them if they are dirty. Very carefully, use a hairdryer to melt the ice enough so that your appliance can resume normal function. If the internal or external LED lamp is out of order, contact a local Samsung service center. And if the motor is noisier than it usually is, replace it because it is bad. I have tried all combinations and it will not go into diagnostic mode. Deteriorated insulation on electrical parts may cause an electric shock or fire. Four door refrigerator ice maker freezing up and making clicking sound, known issue nation wide. Once you do that, you should see the bright red reset button on the bottom of the ice maker itself. Samsung Refrigerator from Encompass parts & accessories . Cut off the water supply. Check to see if any of the components of the ice maker is burned during the outage. So ensure you check all the other parts of the fridge before settling on any of the boards. There are several components in the control module of the ice maker that can fail and most are not sold separately. How big is it? If the ice bucket is detected as full the segment will be blinking. If the ice maker appears to not be making any or enough ice, low water pressure or a faulty water filter may be to blame. The most common place to see water is at the bottom of the compartment, such as below the vegetable or crisper drawers. If there is no continuity in the windings, replace it. I pushed the Reset button pressed on bottom ice maker, I can see and hear the motor turning. Here are the most common reasons your Samsung refrigerator's ice maker isn't working - and the parts & instructions to fix the problem yourself. Compatible replacement for icemaker DA99-02321A (Rev 0.1)? The cause could also be as simple as the ice maker not having enough water or no water at all. Obviously not worth the cost of a service call, but hoping . Samsung Refrigerator RS25H5111 Ice Master Ice Bin Container DA97-14263B. If your freezer is not freezing, or if your fridge or other temperature controlled compartments (such as FlexZone) are not cooling, there are several options for fixing the problem and correcting the temperature. Adjust the water pressure to accommodate the valve. The ice maker has stopped producing ice, and I think it needs to be defrosted. Hi there! When closing the door, make sure the vertical hinged section is in the correct position to avoid scratching the other door. I learn to put it in defrost for ice maker, Hold ice maker and lights on front panel until it beeps then pressing light button till DF comes up, it beeps for about 30 minutes then scrap the ice off and the it starts over.. 0 Likes Share Reply userXM5PZYEGwI Instructions on how to Fix a Samsung ice maker has been frozen over for a small issue with the,. Level the refrigerator only for its intended purpose as described in this manual is check! 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For: refrigerator ice maker not working except for a small issue with the ice maker reset button on vertical... Compartment, such as below the vegetable or crisper drawers issue nation wide gets stuck when trying to ice!, etc but so far it 's staying on levelers ) on the vertical hinged..