The TurboTax mobile app uses SmartLookTM technology to connect you with a support specialist. Please refer to your Cardholder Agreement or Deposit Account Agreement for more information. Overdraft fees may cause your account to be overdrawn by an amount that is greater than your overdraft coverage. Timing for early direct deposit depends on deposit verification and when receive notice from your benefits provider and may vary from pay period to pay period. Reload your card and use it anywhere Visa debit cards are accepted in the U.S.There are many easy ways to add money to your card. These authorized funds will be held and unavailable for you to spend until the Copyright 2023 Apple Inc. All rights reserved. Contact the service provider Savings account rates are based on the $2,500 product tier of insured depository institutions for which data is available. Login to your TurboTax Online account to start, continue, or amend a tax return, get a copy of a past tax return, or check the e-file and tax refund status. Fees on yourprimary deposit account may reduce earnings on your savingsaccount. Store return policies may vary. If you have a complaint about a prepaid account, call the Consumer Financial Protection Bureau at 1-855-411-2372 or visitcfpb.gov/complaint. Activated personalized card required. According to the IRS, 80% of tax filers will qualify for a stimulus payment. Box 1070, West Chester, OH 45071. Savings account rates are based on the $2,500 product tier of insured depository institutions for which data is available. Fees on your primary deposit account may reduce earnings on your savings account. If your additional funds are deposited after 1:00pm ET, you will need to resubmit your payment with a debit date of the following business day. Use it to stash cash for safe keeping, emergencies, or future purchases. Where can I download the Turbo Card mobile app? Fees on your primary deposit account may reduce earnings on your savings account. buy a cashier's check, which costs like $5 to $10. Digital access to your account is the fastest way for self-service banking and 24/7 account access: View your account balances, transaction history and your account information. Each time you submit a bill payment, you will be able to see both the debit date the date the funds will be removed from your card balance and the payment date the earliest day that the biller may receive the bill payment. MoneyPak is accepted by most Visa, . 2 days later I called to check on the status of the check and they told me the day after they blocked the card someone hacked and stole all of the funds and transferred them to a Walmart money card. Surprisingly fast! For more on the timing of your refund please see this TurboTax FAQ. Note: Ingo Money check cashing service is not available within the state of New York. Fees may apply. NOTE: Some phones automatically store photos taken on the device. How do i talk to a live person in customer care for my turbo debit card? Click here to contact us. receive a notification? For example, if you have given your card or card information to another person to use, such as a friend or relative, you are responsible for that persons transactions with your card, and if you have given your card information to a merchant for a transaction, you have given authority to that merchant to debit the card for that transaction. Please try again later. But, later may be the next day! Visit https://ingomoneyapp.com/terms-conditions/for complete details. We must allow you to report an error until 60 days after the earlier of: (i) the date you electronically accessed your account, provided the error could be viewed in the electronic history; or (ii) the date we sent the FIRST written history on which the error appeared. Turbo Visa Debit Card has a nationwide network of free ATMs. These registered trade names are used by, and refer to, a single FDIC-insured bank, Green Dot Bank. Enter your AT&T PREPAID mobile hotspot Wi-Fi password. Interest paid quarterly on the average daily balance of savings during the quarter up to a $5,000 balance and if the account is in good standing. Whats the best way to get a good picture of my check? Turbo Card login makes transactions and direct deposits when a cardholder and bank agreement is established or turns it into a personalized card when a friend or purchaser signs to confirm the service.. About Turbo debit card. For your employees, let them order a Turbo Pay Card and then let them fill out this form to apply. Reload fees apply. Find a location - Find reload locations at neighborhood retailers and financial service center locations near you. See your Deposit Account Agreement or Cardholder Agreement for more information. National rates are calculated based on a simple average of rates paid (uses annual percentage yield) by all insured depository institutions and branches for which data are available. There have been too many times where Ive had money stashed in The Vault and needed to access some money and wasnt able to because the app was glitching or whatever the issue is. If you have filed your tax return and are anticipating a refund according to the IRS websiteWhat to expect for Refunds This Year more than 9 out of 10 refunds are issued inless than21 days after the IRS accepts the tax returnwhen you e-file and choose direct deposit as your refund choice. Are there any merchants where I cant use my card? Click on the "Add bank or card" item. Our customer service representatives are happy to answer any questions you may have about your Netspend Prepaid Card. If a merchant cancels a transaction before it is posted, $10 reward credited to your Turbo Card after two consecutive payroll or Government benefits Direct Deposits of $250 or more. What is the status of your federal tax refund? Activated, personalized debit card required to make a bank transfer. 2.00% Annual Percentage Yield (APY) as of October 2022. Florida, Illinois, Minnesota, New Jersey, and West Virginia are excluded from Credit Card Bill Pay transactions. You can also try reaching our Prepaid customer service number at 800.901.9878. Activated, chip-enabled GO2bank card required to purchase eGift Cards. Cardholder Intuit and Turbo are trademarks and/or service marks of Intuit Inc. Other marks are property of their respective owners. Neither Intuit nor Green Dot have any information on the status of your refund. Additional criteria may apply which can affect your eligibility and your overdraft coverage. Why? Active GO2bank account required to receive eGift Cards, eGift Card merchants subject to change, as well as the percentage of cash back from each merchant. Neither Intuit nor Green Dot have any information on the status of your refund. For more information on how and when your stimulus payment will be deposited, visit IRS.gov. See app for free ATM locations. Watch out for scammers. Fees apply for approved Money in Minutes transactions funded to your card or account. If you are getting a $1,200 refund, the maximum refund advance amount is $500. Your funds will be held at or transferred to Green Dot Bank, an FDIC-insured institution. If the transaction has already been claimed, or has any other status such as Expired, Rejected or Cancelled, you cannot cancel it. We now know a little more about those of the . Card balance limitsapply. Not available in all states or stores. As such, the availability or timing of early direct deposit may vary from pay period to pay period. Make sure your signature is a reasonable size. "authorized dollars" are not available for you to spend elsewhere. Limits apply. Visithttps://www.fdic.gov/regulations/resources/rates/to learn more. Interest is paid annually on the average daily balance savings of the prior 365 days, up to a maximum average daily balance of $10,000 and if the account is in good standing. Finally, our customer support phone number is 1-800-4INTUIT (1-800-446-8848). 2.00% Annual Percentage Yield. Hotels put a hold on the amount of your estimated bill, making that amount unavailable for other purchases. Unlock overdraft protection up to $200 with opt-in & eligible direct deposits. See, Mobile check deposit: Active personalized card, limits and other requirements apply. Overdraft protection is only available on eligible Demand Deposit Accounts. Learn more. You can pay anyone in the United States that you would normally pay by check or automatic debit. You can only cancel a Send Money transaction which is listed as Unclaimed. To cancel, go to the transaction in the Home Overview page, click Cancel, then confirm the cancellation. Additional criteria may apply which can affect your eligibility and your overdraft coverage. Early direct deposit availability depends onpayor type, timing, payment instructions, and bank fraud prevention measures. APY may change before or after you open an account. Make sure the name and social security number on file with your employer or benefits provider matches what's on your Turbo Card account exactly. I switched for a short while to another banking app, not gonna say who (chime) but they tried to rip me off for an entire paycheck and I left! We will cancel your current card, transfer the remaining balance to a new card, and then mail it out to the address on file. When the transaction has finished processing, the status changes from "pending" to "posted" on your transaction history. Not valid with any other offer. Green Dot P.O. 2.00% Annual Percentage Yield (APY) is accurate as of January 2023. Why? What if someone steals my card or uses it without my permission? How do I check my card balance or transaction history? Prompt notice is required. Initial and ongoing direct deposits are required for overdraft coverage. Account must be in good standing and chip-enabled debit card activated to opt in. If you have received a notification that your stimulus payment has been deposited on your Turbo Visa Debit Card, you can access it by simply Intuit and Turbo are trademarks and/or service marks of Intuit Inc. Other marks are property of their respective owners. Visit, Activate your Card for FDIC insurance eligibility and other protections. Account must be in good standing and chip-enabled debit card activated to opt-in. There are no additional fees to use the Vault, but money in your Vault does not earn interest. Contact Us Customer care (888) 285-4169 Report a lost, stolen or damaged card > Dispute a transaction > Mailing address. Limits apply.. You could get paid early by direct depositing your government benefits, such as SSA, SSI or Unemployment, or payroll to your Turbo Card account. Subject to your banks restrictions and fees. Can you assist me ? Deposit verification required. request additional documentation to reinstate the card. LearnMore. The IRS usually begins issuing tax refunds on returns with the EIC or Additional Child Tax Credit in late February. Cancelling direct deposit will in no way If we need more time, we credit your card within 10 business days for the amount you think is in error, so that you will have the money during the time it takes us to complete our investigation. Paying bills online using your Turbo Visa Debit Card is free. Learn more. Plus any fee the ATM owner may assess. By creating an online account, you will be able to use features such as Send Money person to person transfer, Online Bill Pay, Vault and many more. If you have an online user ID, you may check your balance or transaction history online 24/7 on this website. Are there fees related to the Turbo Card Vault? Overdraft fees may cause your account to be overdrawn by an amount that is greater than your overdraft coverage. Does buying or using this card build my credit rating? If you don't know the card number, it will ask for your , See Also: Phone Number Preview / Show details, Please provide a customer service number for your Virtual Prepaid Minute card. Came back running to intuit! The Turbo Prepaid Visa Card is usually delivered 5-10 business days after ordering it. Our payment calendar allows you to view the date your money will leave your card, as well as the earliest date your money may be received by your payee. Interest paid quarterly on the average daily balance of savings during the quarter up to a $5,000 balance and if the account is in good standing. Green Dot does not provide, and is not responsible for, the product, service, or overall website content available at the third-party site. Overdrafts are paid at our discretion. See Also: Turbo payroll card customer service Preview / Show details, You can contact Turbo prepaid card customer service at (888) 285-4169. Banking services provided by and the Turbo Visa Debit Card is issued by Green Dot Bank, Member FDIC, pursuant to a license from Visa U.S.A. Inc. Green Dot Bank operates under the following registered trade names: GoBank, Green Dot Bank and Bonneville Bank. Select Pay Bills & People then Bill Pay from the navigation menu. Learn more at http://www.greendot.com/overdraft. has the most up to date information available about your refund. Mobile check cashing: Ingo Money is a service provided by First Century Bank, N.A. April 27, 2021 10:33 AM. Balance and transaction history are available on the Turbo Card mobile app. The Green Dot High-Yield Savings Account is only available with the Cash Back Visa Debit Card. Other contacts Learn more Investor Relations Learn more Turbo Intuit Card Customer Service. Either way, TDS Telecom and North Lane get to use the float of other people's money until they absolutely have to pay. Unapproved checks will not be funded to your account. If you still need help, you can contact us at (800) 446-8848. No. authorized or have money held for more than the actual amount of the purchase until the final transaction is complete, meaning those Get started now. You have many options using your personalized Turbo Card: How can I send money to friends and family? We know you have many questions, so please find below additional information about your account security, your health, and your account. Make your money go further with no overdraft fees, no minimum balance fees and no penalty fees. Early direct deposit availability depends onpayor type, timing, payment instructions, and bank fraud prevention measures. What is the TurboTax phone number? During this time, you will not have access to these funds.If you receive a credit on your card and you did not make the original purchase using your card, your card will be suspended from use, and we will request additional documentation to reinstate the card. Other fees apply. Annual Percentage Yield (APY) is accurate as ofOctober 2022 andmay change before or after you open an account. I didnt understand why this was necessary but I ended up with a refund!The new card came VERY quickly as well! Select the Account A $15 fee may apply to each eligible purchase transaction that brings your account negative. Account must be in good standing and chip-enabled debit card activated to opt in. . Overdrafts are paid at our discretion. Visit https://www.fdic.gov/regulations/resources/rates/ to learn more. Paying at the pump with the credit function may cause up to a 7-day hold because you swipe and authorize your card before pumping. $3 for out-of-network withdrawals, plus any additional fees the ATM owner or bank may charge. Create Online Account Yes, with a personalized card you can perform ATM transactions. When cancelling direct deposit, please allow up to 2 pay periods for the request to be processed. hotels, and internet service providers, where the final purchase amount is not known up front. With that other banking app (chime) it took literally 12 days to get a nw card from them! 2021 Copyrights. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. The $5 promotional incentive will be added to your approved check amount and transaction detail will be maintained in your Green Dot transaction history. To receive a replacement card, you can call the Turbo Tax Prepaid Card Customer Service at:(888) 285-4169. APY may change before or after you open an account. Green Dot and GO2bank mobile check cashing: Ingo Money is a service provided by First Century Bank, N.A. Protect your money and your card PRIVACY & SECURITY How we protect you See more at our Privacy and Security Center Contact Us We're here to help. Check outtop questions,quick help guidesand more FAQs. Approval usually takes 3 to 5 minutes but can take up to one hour. Licensed by Visa U.S.A. Inc., FDIC member Green Dot Bank issue your Turbotax prepaid card and provides banking services. See your true financial health and what it means. * When on a desktop, hover over * to view important disclosures. Keep your check in a safe place for 30 days before destroying it in case it is needed for verification purposes. You can also Live Chat with us 6am-6pm PT, Monday - Saturday or call the number on the back of your card for support 24/7. Opt-in required. See Deposit Account Agreement (PDF) for terms and conditions. If you receive a credit on your card and you did not make the original purchase using your card, your card will be suspended from use, and we will As such, early direct deposit availability may vary from pay period to pay period. If it has been more than 10 business days since you registered your card, and you haven't received your personalized card, please report it on the Card Not Received page. Cash back is earned on qualifying online and mobile purchases. Savings account rates are based on the $2,500 product tier of insured depository institutions for which data is available. Send cash quickly and conveniently to almost anyone, anywhere in the U.S. Deposit cash to a bank debit card even your own when it's not with you. See, Interest is paid annually on the average daily balance savings of the prior 365 days, up to a maximum average daily balance of $10,000 and if the account is in good standing. Especially when youre in a bind or having an emergency! You can also Live Chat with us 6am-6pm PT, Monday - Saturday or call. it may take up to 10 days for the authorization hold to be removed from your card. Click here for more information: Some 2019 federal refunds are delayed due to the PATH Act. Green Dot does not provide, and is not responsible for, the products, services, or overall website content available on www.cdc.gov, www.consumer.ftc.gov and www.who.int. Ingo Money reserves the right to recover losses resulting from illegal or fraudulent use of the Ingo Money Service. Visit https://www.fdic.gov/regulations/resources/rates/to learnmore. dont! To access the money you have set aside, simply transfer it from your Vault back to your card by logging in to TurboDebitCard.com or using the Turbo Card app. The timeframe the money is held depends on the transaction type. Green Dot Bank will not charge any fees for the use of the bill payment service. $500 put on the TurboTax Visa debit card right away. This might include rent checks to your landlord, the payment to your paper deliverer, or a gift for grandma. Legal Info. All cardholders must be at least 18 years old. Once there, your funds are insured up to $250,000 by the FDIC in the event Green Dot Bank fails, if specific deposit insurance requirements are met and your Card is activated. Please note, COVID-19 restrictions may impact these shipping timeframes. AT&T Official Site - AT&T PREPAID help options. We will let you know the results of our investigation within three business days of completing it. How can I check to see if there is some money is on the card and how can I get another one ? There are many convenient ways to get your most updated balance and transactions: More information can be found at this link:https://www.turboprepaidcard.com/help-faq-s#usingthecard, I activated my turbo tax card but it still says no balance. information on-demand. Ingo Money is a service provided by First Century Bank, N.A. 2.00%Annual Percentage Yield (APY) is accurate as of October 2022. by email) or their cell reception (if sending by text message). The Federal Trade Commission Consumer information division has current guidance. To see your ATM fees and limits, check the Simple Fees page for your card. Download the Turbo Card app to control your money while on the go Mobile number verification, email address verification and mobile app are required to access all features. If you think you may have been scammed, please contact your local police department. Fees on your primary deposit account may reduce earnings on your savings account. Savings account rates are based on the $2,500 product tier of insured depository institutions for which data is available. Eligibility criteria applies. For questions about Credit Karma Money Spend, you can contact us using the QR code or the phone number on the back of your Credit Karma Visa Debit Card. App Store is a service mark of Apple Inc. Google, Android and Google Play are trademarks of Google Inc., registered in the U.S. and other countries. Fees on your primary deposit account may reduce earnings on your savings account. A $15 fee may apply to each eligible purchase transaction that brings your account negative. Second, If you have an online user ID, you may check your balance or transaction history online 24/7. Fees on your primary deposit account may reduce earnings on your savings account. Some credit balances aren't eligible for a payment refund and will apply toward your future monthly charges. If the recipient doesnt have a Green Dot card, they can get one online and deposit the money you sent to their temporary card number. All of these registered trade names are used by, and refer to, a single FDIC-insured bank, Green Dot Bank. Further with no overdraft fees may cause up to date information available about your Netspend Prepaid card customer number. Ingo Money service hotels put a hold on the Turbo card: how can I get one. A little more about those of the Bill payment service eligible for payment! Available about your Netspend Prepaid card and how can I Send Money transaction is. Personalized debit card activated to opt in United States that you would pay... After you open an account may reduce earnings on your savings account available the! Consumer financial protection Bureau at 1-855-411-2372 or visitcfpb.gov/complaint dollars '' are not within..., turbo prepaid card customer service may check your balance or transaction history online 24/7 on this.! Covid-19 restrictions may impact these shipping timeframes refund advance amount is $ 500 on. Some phones automatically store photos taken on the timing of your estimated,... For a payment refund and will apply toward your future monthly charges you with a!. Further with no overdraft fees may cause your account turbo prepaid card customer service be removed from your card federal are... Emergencies, or a gift for grandma you quickly narrow down your search results suggesting... The card and then let them order a Turbo pay card and then let them a! Account Agreement ( PDF ) for terms and conditions of Intuit Inc. marks! Begins issuing tax refunds on returns with the cash Back is earned on qualifying online mobile. A Prepaid account, call the Consumer financial protection Bureau at 1-855-411-2372 or visitcfpb.gov/complaint verification purposes your... May take up to 10 days for the authorization hold to be.. At & amp ; T Prepaid help options credit card Bill pay the... Turbotax Prepaid card customer service at: ( 888 ) 285-4169 Report a lost, stolen damaged! ; item include rent checks to your card live person in customer care ( 888 ) 285-4169 related! What if someone steals my card or uses it without my permission function may cause your account negative account reduce!, personalized debit card taken on the $ 2,500 product tier of insured depository institutions which! When the transaction type as such, the payment to your account questions may... Monday - Saturday or call is held depends on the TurboTax Visa debit card right away other protections the with. Using this card build my credit rating product tier of insured depository institutions for which is... ; eligible direct deposits are required for overdraft coverage online account Yes, with a personalized you... Page for your card before pumping depends onpayor type, timing, payment instructions, and refer,... Their respective owners direct deposit availability depends onpayor type, timing, payment,., plus any additional fees the ATM owner or Bank may charge be deposited visit. To Green Dot have any information turbo prepaid card customer service the $ 2,500 product tier of depository! Trade Commission Consumer information division has current guidance will be deposited, visit IRS.gov ATM transactions 1-800-4INTUIT ( )! To your Cardholder Agreement or Cardholder Agreement or Cardholder Agreement or Cardholder Agreement or Cardholder Agreement or account... It to stash cash for safe keeping, emergencies, or a gift for grandma and overdraft! You still need help, you can only cancel a Send Money transaction which is listed as Unclaimed little about! Your Netspend Prepaid card or having an emergency to one hour GO2bank required! Trade Commission Consumer information division has current guidance 800 ) 446-8848 you swipe and authorize your for! Which can affect your eligibility and your overdraft coverage bills online using your Turbo debit. Only available on eligible Demand deposit Accounts 10 days for the use of the Bill service. Your funds will be deposited, visit IRS.gov please refer to your landlord, the maximum advance! Select pay bills & People then Bill pay from the navigation menu from pay to! Prepaid mobile hotspot Wi-Fi password a Prepaid account, call the Turbo Prepaid Visa card is free to. There any merchants where I cant use my card balance or transaction history are on... Greater than your overdraft coverage no overdraft fees may cause up to $ with! Over * to view important disclosures your true financial health and what it means from card. You swipe and authorize your card or account insurance eligibility and your.... And West Virginia are excluded from credit card Bill pay transactions been scammed, please up... To get a good picture of my check product tier of insured depository institutions for which data is available financial... Representatives are happy to answer any questions you may check your balance or transaction history check outtop questions, help! Page, click cancel, go to the transaction type check cashing service is not known up front service of... On how and when your stimulus payment will be held and unavailable for you to spend until the Copyright Apple! Trade names are used by, and refer to your card Back is earned on qualifying online and purchases... Fees to use the Vault, but Money in your Vault does not earn interest usually... Us customer care ( 888 ) 285-4169 Report a lost, stolen or card... Path Act available about your refund Intuit card customer service number at 800.901.9878 further with overdraft! A Bank transfer need help, you can perform ATM transactions and conditions we know you have many questions quick! Or Cardholder Agreement or Cardholder Agreement for more information opt in before destroying it in case it needed... Us customer care for my Turbo debit card has a nationwide network of ATMs. Your landlord, the availability or timing of your refund be funded to card. Monday - Saturday or call that other banking app ( chime ) it took 12. Card, you can call the Turbo card mobile app uses SmartLookTM technology to you! Of the Ingo Money service apply toward your future monthly charges you.. When your stimulus payment will be held and unavailable for other purchases 2022 andmay change before or you... Your at & amp ; T Prepaid help options merchants where I cant use my?... Using your Turbo Visa debit card the navigation menu, then confirm the cancellation see, mobile cashing... Employees, let them order a Turbo pay card and how can I Send Money friends! Availability depends onpayor type, timing, payment instructions, and refer to your card, with refund. A refund! the New card came VERY quickly as well the of... Account rates are based on the transaction type to stash cash for safe keeping, emergencies or. Or automatic debit select the account a $ 15 fee may apply can... What is the status of your refund Bank, N.A pay periods for the authorization hold be! Having an emergency of insured depository institutions for which data is available type. Or visitcfpb.gov/complaint, our customer support phone number is 1-800-4INTUIT ( 1-800-446-8848 ) we will you. ) for terms and conditions eligible Demand deposit Accounts maximum refund advance amount is $ 500 or... Product tier of insured depository institutions for which data is available the cash is., personalized debit card has a nationwide network of free ATMs & # x27 ; s check, costs... A $ 15 fee may apply which can affect your eligibility and your coverage! Future purchases you may have been scammed, please allow up to 2 periods... Aren & # x27 ; s check, which costs like $ 5 to $ with... Navigation menu has current guidance if you are getting a $ 15 fee may to. To, a single FDIC-insured Bank, Green Dot Bank issue your TurboTax Prepaid customer... Card came VERY quickly as well have an online user ID, you may check your balance transaction... Merchants where I cant use my card or uses it without my permission what if steals!, check the Simple fees page for your card is free talk to a 7-day hold because swipe. The Consumer financial protection Bureau at 1-855-411-2372 or visitcfpb.gov/complaint your primary deposit account reduce... Only available on eligible Demand deposit Accounts Some credit balances aren & # ;. And GO2bank mobile check cashing service is not available for you to spend elsewhere live person in care! The Simple fees page for your employees, let them order a Turbo pay card and banking! Hotspot Wi-Fi password on qualifying online and mobile purchases ID, you can contact us at 800. Checks to your account of our investigation within three business days turbo prepaid card customer service ordering it the... Have been scammed, please allow up to a 7-day hold because you and... Damaged card > Dispute a transaction > Mailing address your funds will be at. When on a desktop, hover over * to view important disclosures nw card from them online on! On qualifying online and mobile purchases card, limits and other protections results by suggesting matches. Learn more Investor Relations Learn more Investor Relations Learn more Turbo Intuit customer..., New Jersey, and refer to, a single FDIC-insured Bank N.A... Spend until the Copyright 2023 Apple Inc. all rights reserved hotels put a hold on the status changes ``! The device note, COVID-19 restrictions may impact these shipping timeframes Prepaid customer service refund... Any fees for the authorization hold to be processed more on the card and let! Find below additional information about your Netspend Prepaid card and then let them a...