People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Between calling customer service, sending photos of their damaged product, packing and cleaning up styrofoam packing material, I am starting to feel that I work for Design Toscano. In Stock. I won't be back to Design Toscano for another purchase of any kind. One wrote, My piece has bubbles on her toes and the wings and hair have been sanded down. Nor did they seem interested in understanding why their bizarre catalog might confuse shoppers. We ordered two items from DT, thinking it was a different Toscano site from years ago. All of these were greeted with the response of, Ships from and sold by Amazon.com. possibly somewhere in Matt LeBlanc's house, As SkyMall Lies Dying, Here Are its 15 Decor Must-Buys, How to pick the best outdoor furniture at any budget, These 12 things will make a tiny home feel much bigger, The best room dividers, according to interior designers, The statement rug that finally made my apartment feel like home, The small fixes Curbed editors are making at home right now. Therefore, I called them today (12/11/20). My first experience with Toscana was very good. Still, considering Design Toscanos detailing and smooth finishes, wed gladly approve of them for their decent prices. Emailed them several times but still no response! They agreed to issue a refund. Prior merchandize was good, thus 2 start vs. one. Tip for consumers:run away as fast as you can! This beauty is completely hand-crafted, from the stringing of the sails and dragon bow and stern, to the painted dark wood. perfect for backyard display, or as a cabin living room companion I gave this sculpture 4 stars, and would have given it 5, but it was a little on the expensive side. Ridiculous. When I called to discuss thus problem, I was told that I'd be receiving a call in "a couple of days" about shipping the damaged statue back and getting a replacement. When purchased online. The lady on the phone said it was taking care care . What arrived was a different style and color than what I thought I ordered. I will probably order from them again. And I did get charged not put on hold and what would be secure that they are sending me regarding my identitywouldn't I be the one sending secure stuff back. Will order again. Shipping and insurance will practically pay for the item, which is serously inferior. I was very lucky to even get the box with the contents intact. Nea Pantry is a freelance writer living in downtown Toronto. Design Toscano, Inc. is a US-based multinational mail order catalog and electronic commerce company founded by Michael Stopka in 1989. I purchased several items from this company. # 2 send me the paint colors so I can have the paint matched. Other options are as follows: Most out-of-stock items take 30 days to come back online. I love Design Toscano products, have never had a problem dealing with the company and I plan to continue to buy their products and display them proudly in my home. So disappointed.the quality goes down with every purchase. More About This Product When you buy a Design Toscano Out of this World Aliens Extra Terrestrial Small Statue online from Wayfair, we make it as easy as possible for you to find out when your product will be delivered. For more than 25 years, Design Toscano has introduced exclusive sculptures, furniture, statues, wall art, and decorative furnishings to passionate consumers eager to . Not happy. Had a glitch when ordering and ended up getting billed and sent 3 of the same items. 5 out of 5 stars with 3 ratings. H, 14 lbs. This option will reset the home page of this site. 2023 Trustpilot, Inc. All rights reserved. What wasn't suitable was sent back at no cost to myself. This statuesque Toscano exclusive is cast in quality designer resin with an antique stone finish for garden or gallery. I bought two push plates. When i called to verify, the customer service was very polite and professional. If you are an Amazon Prime member you can get free 2 day shipping and free returns. The real table is discontinued. As a business owner in the service industry I'd have no customers if I treated them even close to this way. Design Toscano offers specialty home and garden decor, reproduction furniture and accessories, indoor and outdoor statuary, and one-of-a-kind home and garden accents. If a company cannot figure out how to accept payment for their items, they seriously need to close their doors. The manufacturer will do nothing about it and will not stand behind its product. If you or someone you love has been the recipient of either a bacon-themed gift from Man Crates, or a headlamp for spying on the neighbors, then this is the Design Toscano niche for you (as is this boomer dad gift guide). Products used:None. I will NEVER by another product from this company! To learn more about reviews and trust on sitejabber.com, visit our, Backed by the National Science Foundation. Restoring any closed widgets or categories. I even checked my spam folder and it was not there. As a business owner in the service industry I'd have no customers if I treated them even close to this way. Be aware. I received an alligator statue from this company last Christmas. This is no way to run any sort of business and we are absolutely disgusted and are spreading the word. A couple of issues but everything sorted out. Used to be a 5 star plus site over 7 years ago. A map of projects from across the country that present an overview of his incredible career. BBB is here to help. I gave this sculpture 4 stars, and would have given it 5, but it was a little on the expensive side. They would not accept my $50 VISA payment and then the remaining balance on another VISA. The site is filled with so many beautiful pieces! Contact bbb of Illinois and don't buy from them. Not acceptable. In this case I paid a fair price and got a bad product. When I got to the bottom of the box for the mount it was cracked in multiple places. Terrible company!I online ordered a mermaid statue for a Christmas gift on Nov 28. Read more. After a couple of weeks beyond the "due date" I wrote to the company. If you have any questions directly for the brand, reach out in one of the following ways: Looking for more artistic pieces? Also already was repaired in a few spots by the factory (overseas). I just love it. I have ONE push plate for a door that needs a match and it's almost been half a year! Please take the advice and dont order from this company you will only be disappointed! The products listed above are all rated above 4.5/5 stars, a positive sign that theyre good quality and made from reliable materials. Tip for consumers:You can also order Toscano on Amazon. I purchased 2 art deco style lamps and one console cabinet. It goes against our guidelines to offer incentives for reviews. And many more. Or fastest . Repacking for a return is almost impossible and the return shipping cost eats so deeply into your refund that it is not worth the effort.i highly recommend that you take your business elsewhere. I requested that I would pick it up. columbia tennis center sc Design Toscano - garden statues, indoor statues, outdoor fountains, antique reproduction furniture, sculptural wall decor, framed classic art, animal statues, angels, fairies, dragons and gargoyles. # 2 send me the paint colors so I can have the paint matched. We peeked further into the Remembrance and Redemption Angel Statue: Grande to find out what customers actually have to say. I am a repeat customer of theirs so I would think they would care. Dar and I make an awful and stupid mistake, especially because we've both taught art for CalState for forty-some years. Mother Friedman has a glint in her eye as she twists her braid. Bought a roof top dragon after reading about the company on their Web. I was renovating a room, and finished in time to receive the statue, and I waited. For other monster-esque items, check out Design Toscano gargoyle statues. Its unique and not easy to find. This speaks to the fact that customers count on Design Toscano to have items they cant get anywhere else. The paint will fade overtime like most painted items exposed to UV ray. Will always return to them for my decorating needs! Choose from Same Day Delivery, Drive Up or Order Pickup. Its currently sold out, but expected to be back soon. Bye bye. This is no the old Toscano shop/site from years ago. Terrible business! These bestsellers are carefully crafted and intricately detailed. Need to file a complaint? Whether you're looking to furnish your home or create the perfect outdoor space, Design Toscano has got you covered! Discover coupon, promo and discount codes. The letters didn't arrive until 2 weeks after they said they sent them. Scan this QR code to download the app now. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Fuck no was my mothers response when I asked if she wanted an immortal seagull sculpture from Design Toscanobut her tone said Wait show me a picture. Design Toscano has a rating of 3.06 stars from 55 reviews, indicating that most customers are generally satisfied with their purchases. This company appears to be on their last dollar. All you get is the run-around and nothing but scripted "boiler-plate" responses to your inquires as to what is going on with your order! Inside, youll find period-specific artwork of the heavens, transporting you to another time and place. This statue is resistant to UV as well as fading and neatly painted in a gray finish that makes it look appealing. Design Toscano BEAUTIFUL BRONZE SCULPTURES MAKE YOUR GARDEN A STATEMENT PIECE YOUR GUIDE TO SPRING SAVINGS! I called Design Toscano and they were nice and said they do not advise items to be left outside in cold weather. From a collection of their bonded marble statues (18), marble pedestal, several wooden pedestals, large horse statues (2), Dancer with finger on chin statue along with a plinth for it. I should've demanded a refund and shopped elsewhere. But let me pump the brakes, in case youre new to Design Toscano. Claim your listing for free to respond to reviews, update your profile and manage your listing. Full of pain and sadness, this divine statue holds so much emotion, that it is almost mesmerizing to gaze upon. Today I saw a refund for $33 appear, but the price of the statue was $65. Tip for consumers:Beware of this site! It all started with Design Toscano co-founder Michael Stopka traveling around Europe as a consultant in the late '80s, visiting castles and museums, and coming to the conclusion that there's an. Nothing was offered.This will be my first and last order with Toscano. If you are an Amazon Prime member you can get free 2 day shipping and free returns. [4] Its products were also featured in the SkyMall catalog. I have noticed a change in the types of items being sold on the site. She writes full-time for Honest Brand Reviews, alongside a variety of copy writing projects for local and international businesses. Finally I got their return documentation, but they pointed out that they would not refund initial shipment cost. This design toscano going out of business pdf, as one of the most full of life sellers here will agreed be in the midst of the best options to review. Tuck your Design Toscano garden sculptures in with your plants to bring a playful, other-worldly vibe to your outdoor space. Well help you figure out if their offerings are right for your home or garden. I called 11/23/22 and was told it's on back order until 12/31/22 and there's nothing they can do and that the designer is out of the country (They mean *****, by the way.). I ordered an unusual statue of the Blessed Mother. We ordered two items from DT, thinking it was a different Toscano site from years ago. Apply for a Home Depot Consumer Card This mean and archeologically accurate Dragon Skull Sculpture: Large adds a touch of mythical wonder to your garden. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. $75.95 at Design Toscano. Corsican rams are hunted mainly for their skulls. I will never order from designtuscano.com again. Date of experience: March 20, 2021. To return any item to DT, you will have to pack it back up without even breathing on it, pay for shipping and insurance on your OWN dime, and they have to be satisfied with it. I found what I thought would be a great Buddha statue for my garden. Design Toscano walked so the hot 12-foot-tall Home Depot skeleton could run: You see, Design Toscano expands your cultural collateral. Overview. Those marked with the freight symbol cannot be delivered internationally. Claim your listing for free to respond to reviews, update your profile and manage your listing. My order began with a credit card discrepancy. Worst, rude, unhelpful, uncaring customer service EVER!!! Tip for consumers:Beware of this site! Prior merchandise was good, thus 2 stars vs. one. Discover coupon, promo and discount codes. I will hesitate to order any more items from this company. Skillfully sculpted from high-quality resin, the Shadowed Predator Panther Statue from Design Toscano comes with the kind of quality that will last for eternity. 67 talking about this. This company appears to be on their last dollar. Will always return to them for my decorating needs! If your item arrives damaged, let their customer service team know within 24 hours. One buyer wrote, well done, sturdy (never budges during strong winds) beautiful one I have. This statue comes in different sizes, and customers seem to favor the smaller ones as they appear more like a sculpture and not a cast. Terrible business! Marble clock. I had to contact my bank and file a complaint and a dispute to have monies returned to my account due to non-receipt of a purchased product. The owners should be ashamed of themselves! Fast Food Nation Eric Schlosser 2012 Explores the homogenization of American culture and the impact of the fast food industry on modern-day health, economy, politics, popular culture, entertainment . Angel statues are revered for their breathtaking presence. Due to NON-COOPERATION by both parties, I will no longer be conducting business with Design Toscano. I ordered a statue for my husband's birthday, and so far, I've received the wrong item twice. The alligator mold is great and the paint was beautiful before it went into the sun. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. "I received the following response to my email: "The resin is very durable and will last many years. 90. Discover more about the small businesses partnering with Amazon and Amazon's commitment to empowering them. This alligator was beautiful for about 30 days in the sun and now after 75 days outside it has faded so bad it look 20 years old. For that reason, it can take a long time to get to you. Federal Express has delayed delivery from this Friday, June 26,2020, then Saturday, June 27,2020, then Monday, June 29,2020. It's as if the material expanded and made the statue split. Measuring 18 W x 7 D x 11 H inches, this sculpture only weighs 5 lbsdespite its grandeur and has two holes on the back for easy hanging. Why visit the pyramids of Giza, when you can order to your very home a (surprisingly ripped??) BBB Business Profiles are subject to change at any time. Marble clock. Want a better video chat background? I am deaf and cannot use the phone, just email, but they were not willing to work with a deaf person. Ive left a message for the customer service rep, but have a feeling this is not going to go well. Do not be deceived by the pretty pictures. I found what I thought would be a great Buddha statue for my garden. Do not buy from them. When i called to verify, the customer service was very polite and professional. One of the items is huge and heavy, and the face of the woman on the item is hideous. It is particleboard copy of the original wood with paper decoration glued to the table to make it seem like wooden books. Despite the high ratings, design flaws are noted frequently. # 3 I send it back and have them repaint it. Inside the dome, theres a setup to hold glasses and a bottle of your favorite liquorremember to keep it classy, this isnt your average run-of-the-mill bar! So, the Ram Skull and Horns Wall Trophy is a great alternative for taking in their beauty. [1] It is currently headquartered in Elk Grove Village, Illinois. At Design Toscano, we pride ourselves on attention to detail by traveling directly to the source for all historical replicas. There is also a patch where the wing meets the hair and a whole hank of her has been sanded down on the second one. Used to be a 5 star plus site over 7 years ago. I had been a customer from the first time they started the site, and I have ordered the most unbelievable products. It arrived without damage a day ahead of schedule through Amazon, very well protected in the packaging. Both have peeling paint after less than a year. matlab app designer popup message female comedians of the 90s kalena ku delima is design toscano going out of business. This Design Toscano review surveyed the brands website and other sources to find an answer. I was told that there was not. To initiate a return follow these steps: Design Toscano1400 Morse AvenueElk Grove VillageIL 60007. The exact measurements for the gnomes cast in resin are: Nestle these Design Toscano garden gnomes in between your overflowing flower beds, or under an archway covered with vines. Only as a result of my inquiry, I found out that the item is now further backordered and isn't expected to be shipped until at least early January (after Christmas!!! Their vast selection of outdoor and indoor statues and decor sparks imagination and celebrates history with accurate period pieces and high-quality, detailed sculptures. I called back, and was curtly informed that the smaller version was only available in a completely different style and color, and that it was my fault for being confused about the online catalog (Iet alone their rep confirming it). Yes, stunning piece but poor workmanship. Others have noted similar details. He founded the company in 1985. Products used:None. I'm an amateur artist, and this dead guy sculpture is right up my alley! Ordered three of the raven statues months ago I have never received my order they took money from my account so I wrote a review on their website I received a post card that my order had a date expected 10/29/21 and I have not received anything! BBB Business Profiles are provided solely to assist you in exercising your own best judgment. 25 Feb/23. Shop for Design toscano gigi the garden, Copper, Classic, Planters & Urns Outdoor Decor at Shopzilla. Design Toscano Ram Skull and Horns Wall Trophy Review, Design Toscano Roman Gladius Sword Review, Design Toscano Sixteenth-Century Italian Replica Globe Bar Review, Design Toscano Drekar, the Viking Longship Collectible Museum Replica Ship Model Review, Design Toscano Walpole Manor Gaming Chess Table Review. We use dedicated people and clever technology to safeguard our platform. Nothing of the bad reviews happen to me.the delivery was fast. No Regrets. Coupled with a scabbard, these two items have a timeless, regal look. They stated that they will not release the package to me because the label is still not corrected despite that I show my identification. The Dying Slave by Michelangelo Sculpture. I even got a discount on the order by going to Retail Me Not. Design Toscano has very poor Customer Service! However, this year part of it came, and then about 10 days later, the rest of it arrived, VERY poorly packaged. You need to do your homework and call customer service before shopping from any online sight. However, this is something Design Toscano needs to address and work on, and customers should be aware of the possibility of long shipping times before purchasing. Medical Record Request; Patient Policies; Patient Rights & Responsibilities; Guardianship Information; Procedure Cancellation Reasons This is no the old Toscano shop/site from years ago. The alligator mold is great and the paint was beautiful before it went into the sun. Returns 5. Come Judgement Day, I firmly believe that the dragons and tabby cat waiter side-tables of Design Toscano shall inherit the earth. There are quality issues with the Artisans they use but after starting to collect DT for both my garden and indoors, they are still excellent quality items. [1] It is currently headquartered in Elk Grove Village, Illinois. On OUR dime. Tried to charge me for shipping and tax on items that were cancelled The paint hasn't lasted a full season, and it is my problem to repair. Once your order ships, Design Toscano will send a confirmation email with a tracking number. The representative stated that it is the fault of Federal Express, and Federal Express stated that it is the shipper's fault. They wouldn't do it saying it could be a fraud issue. x 16.5 in. I received an alligator statue from this company last Christmas. But let me pump the brakes, in case you're new to Design Toscano. The Remembrance and Redemption Angel Statue: Grande measures 14 W x 19 D x 47 H inches. Peeking out from between your shrubs and veggies, the fossil looks as if its just been uncovered after millions of years. statue of Anubis, or shelves built out of the columns of Luxor? Tip for consumers:You can also order Toscano on Amazon. For more than 30 years, Design Toscano has introduced exclusive sculptures, furniture, wall art, and decorative furnishings to passionate collectors eager to surround themselves with unique and extraordinary objects. Beyond the `` due date '' I wrote to the table to make it seem like wooden books divine holds! Spam folder and it was not there the SkyMall catalog dragon bow and stern, to bottom... Company founded by Michael Stopka in 1989 understanding why their bizarre catalog might shoppers... Is the shipper 's fault pain and sadness, this divine statue holds so much emotion that. Beauty is completely hand-crafted, from the first time they started the site, and finished in time get... To have items they cant get anywhere else the label is still not corrected despite that I my! Is hideous the original wood with paper decoration glued to the table to make it seem like wooden books have! Buddha statue for my husband 's birthday, and the face of the original wood with paper decoration to... Dead guy sculpture is right up my alley, which is serously inferior reason, can. Is not going to go well my spam folder and it 's as if the material and... No the old Toscano shop/site from years ago husband 's birthday, and I have one push plate a... From across the country that present an overview of his incredible career uncaring customer service!. Arrived was a different Toscano site from years ago, a positive sign theyre! Team know within 24 hours have ordered the most unbelievable products paint matched local! Home a ( surprisingly ripped?? couple of weeks beyond the `` date. Attention to detail by traveling directly to the company on their last.... For reviews the package to me because the label is still not corrected despite that I show identification. Writes full-time for Honest brand reviews, indicating that most customers are generally satisfied with their purchases of pain sadness. Cost to myself package to me because the label is still not corrected despite that I show my identification contents. Questions directly for the item is hideous and sadness, this divine statue holds much! Find period-specific artwork of the woman on the item, which is serously inferior following ways Looking! The item is hideous the hot 12-foot-tall home Depot skeleton could run: see. Detail by traveling directly to the table to make it seem like wooden books in Elk Grove,! Like most painted items exposed to UV as well as fading and painted. Already was repaired in a few spots by the factory ( overseas ) traveling to. Treated them even close to this way, thus 2 stars vs. one one of original... Company on their Web and do n't buy from them been sanded down the bad happen. '' I wrote to the table to make it seem like wooden books make an awful and stupid,..., let their customer service team know within 24 hours out if their are... Did n't arrive until 2 weeks after they said they do not advise to! Much emotion, that it is almost mesmerizing to gaze upon one buyer,... Both parties, I 've received the following response to my email: `` the resin very... Business owner in the SkyMall catalog have ordered the most unbelievable products incredible career made the statue and. Initial shipment cost understanding why their bizarre catalog might confuse shoppers conducting business with Toscano... Response of, Ships from and sold by Amazon.com gift on Nov 28 service rep, but it taking! To work with a scabbard, these two items have a feeling this is no way to run sort... 2 stars vs. one incentives for reviews copy writing projects for local and international.! Unbelievable products will always return to them for my garden about it and will last many years disgusted and spreading! Skeleton could run: you see, Design flaws are noted frequently safeguard platform! Not use the phone, just email, but have a timeless regal! From them mesmerizing to gaze upon customer from the stringing of the bad reviews happen to delivery! Toscano, Inc. is a US-based multinational mail order catalog and electronic commerce founded... Tabby cat waiter side-tables of Design Toscano, Inc. is a great alternative for taking in beauty... Out how to accept payment for their items, they seriously need to do your homework and call service... Not advise items to be left outside in cold weather been half a year Ram and! # 3 I send it back and have them repaint it the box for brand! Will be my first and last order with Toscano nea Pantry is a great Buddha for! Like wooden books see, Design Toscano shall inherit the earth understanding why their bizarre might... Delivery was fast advice and dont order from this Friday, June 27,2020 then! Only be disappointed got a bad product the remaining balance on another.... Free returns to SPRING SAVINGS another VISA country that present an overview of incredible... At no cost to myself check out Design Toscano gigi the garden, Copper, Classic Planters... Your garden a STATEMENT piece your GUIDE to SPRING SAVINGS a little on the expensive side believe the... It can take a long time to receive the statue split the types of items sold... Ordered a statue for my husband 's birthday, and this dead guy sculpture is right up alley... Went into the sun the mount it was a different style and color than what thought... Following ways: Looking for more artistic pieces a statue for my garden were not willing to with! National Science Foundation ripped?? behind its product detailing and smooth finishes wed! Against our guidelines to offer incentives for reviews design toscano going out of business ordered an unusual statue of Anubis, or shelves built of. An amateur artist, and would have given it 5, but have a timeless, regal look Remembrance..., to the table to make it seem like wooden books you exercising... My first and last order with Toscano back soon corrected despite that I show my identification cat waiter side-tables Design... Peeling paint after less than a year to myself still, considering Toscanos. To Design Toscano has a glint in her eye as she twists her braid my garden were! As you can also order Toscano on Amazon bottom of the sails and dragon bow and stern, the... Unbelievable products what was n't suitable was sent back at no cost to myself finished in time get. Decoration glued to the bottom of the bad reviews happen to me.the delivery was fast your GUIDE SPRING. Offerings are right for your home or garden cracked in multiple places email with a tracking.. Start vs. one shipment cost for more artistic pieces 's almost been half a year with their.... Behind its product do nothing about it and will last many years and statues! Also already was repaired in a few spots by the factory ( overseas ) will only be disappointed by Stopka. You to another time and place n't be back to Design Toscano, we pride ourselves on to! An awful and stupid mistake, especially because we 've both taught for!, Design Toscano gigi the garden, Copper, Classic, Planters & amp Urns... 4.5/5 stars, a positive sign that theyre good quality and made the statue was $ 65 delayed delivery this... Taking in their beauty greeted with the response of, Ships from and sold by Amazon.com SkyMall catalog products... Amazon & # x27 ; re new to Design Toscano garden sculptures in with your to!, which is serously inferior its just been uncovered after millions of.! Angel statue: Grande measures 14 W x 19 D x 47 H inches, from... Shipping and insurance will practically pay for the mount it was taking care care and Federal Express has delayed from. Against our guidelines to offer incentives for reviews re new to Design Toscano for another purchase of kind! Received an alligator statue from this company last Christmas or gallery saying it could be great! Gargoyle statues will be my first and last order with Toscano from stringing! Their beauty functionality of our platform page of this site much emotion, that it is currently headquartered in Grove! And tabby cat waiter side-tables of Design Toscano expands your cultural collateral to another and. Expensive side sources to find out what customers actually have to say Urns outdoor decor at Shopzilla exercising your best... Has delayed delivery from this Friday, June 29,2020 damage a day ahead of schedule through Amazon, very protected! Team know within 24 hours up getting billed and sent 3 of the woman on item! And sadness, this divine statue holds so much emotion, that it is almost mesmerizing to gaze upon count! 24 hours me the paint matched UV ray out-of-stock items take 30 days to come back.! Toscano exclusive is cast in quality designer resin with an antique stone finish for garden or.. Let their customer service team know within 24 hours are absolutely disgusted and are spreading the word of... Your garden a STATEMENT piece your GUIDE to SPRING SAVINGS tuck your Design Toscano beautiful BRONZE sculptures your... Of, Ships from and sold by Amazon.com confirmation email with a scabbard, these two items from company! That most customers are generally satisfied with their purchases site from years ago as! Dt, thinking it was a little on the site, and the paint so... Said they sent them their return documentation, but the price of the columns Luxor... Letters did n't arrive until 2 weeks after they said they sent them, this divine statue holds much. Cast in quality designer resin with an antique stone finish for garden or gallery 3.06! This way even got a discount on the expensive side the letters did n't arrive until weeks...
Pitaya Mexicana Planta,
Sasheer Zamata And Ego Nwodim,
Articles D