Chegg does not sell Personal Information for monetary compensation. We will retain the personal information described in this policy for as long as it is reasonably necessary for the purposes described herein, considering the time period reasonably necessary to: provide our Services to you; fulfill and honor the choices and rights you have requested; comply with our contractual obligations; enforce our Terms of Use for the Services; and comply with legal and regulatory requirements. d. Video Call Recording. If you posted any questions on the site those remain public. We may share information, typically information that has been aggregated, pseudonymized, or de-identified, Usage Information, and location information with third party advertising companies, analytics providers, and other third parties including for targeted advertising purposes. Once the request is processed, Chegg will send you another email that you should confirm. I asked him that I didn't receive an email about it within 30 days other than confirming the request that you made in an instant. Mobile devices may contain settings that allow you to disable tracking advertising and/or analytics. We may also receive information about you if other users of social media give us access to their profiles and you are one of their connections. Except as noted differently within our Services, we retain your personal information while you have an account with us, or while you are using our Services or continuing to visit us. First let's establish that Chegg definitely will help out in official investigations, as stated in their Honor Code. Category of Personal Information Collected: Identifiers (such as name, address, telephone number, email address, IP address, or account name). The information we store includes internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. That means that any personal information is gone from the account. Either way, what you should do concretely is change your email, delete your account through phone or the CheggHelp twitter, ask them to delete your data, and send the data deletion request to be extra sure (beware long delay times since everyone seems to be scrambling to get accounts closed and data deleted). Finally, I DMed with CheggHelp twitter account, which told me that closing the account would not delete the information, and offered to delete the information for me and they said it would be "deleted in 30 days", and that the Data Deletion Request form wouldn't expedite the process. As a result, this information may be subject to access requests from governments, courts, or law enforcement in the United States and other countries according to the laws in those jurisdictions. i. Right to Limit the Use and Disclosure of Sensitive Personal Information. When signing up for a Chegg account, you must disclose whether you're a teacher or a student. To close your Chegg account 1. I dont know what that means but Im assuming posts will remain, Yes this is the most common case. I found the email address on their internet site. Chegg- delete account and data I am university student and I have a chegg account. Information You Submit Via our Services. Show transcribed image text Expert Answer 91% (45 ratings) The only time we are able to remove a question is if View the full answer Transcribed image text: Scroll down to the bottom of the page after you are logged in. Chegg must approve of your request to delete your account, so you have to fill out a short form on their website. This Usage Information may include your IP address and unique device identifiers (Device IDs) for your computer, mobile phone, or other device used to access our Services. This envelope can be read and decrypted by RampID enabled advertisers across the web. As you can see, in the best case if you do get caught, the account and associated info will be gone and you'll be safe. Hit the "sign in" button. i. You may be able to review the information you provided to us on a Service and make any desired changes to the information, or to the settings for your account on that Service, by logging in to your account for that Service and editing or deleting the information. Cookie-Based Opt-Outs for Do Not Sell My Personal Information or Share for Cross Contextual Behavioral Advertising. We use embedded scripts and the tools provided in SDKs to collect information from mobile devices such as the hardware model, operating system and version, identification numbers assigned to your mobile device, such as the ID for Advertising (IDFA) on Apple devices, and the Advertising ID on Android devices, mobile network information, and website usage behavior. Run the browser. You must also describe your request with enough detail so that we can understand, evaluate and respond to it. Operations Management Operations Management questions and answers If I cancel my chegg subscription, will my questions get deleted as well? California Consumers have the right to opt-out of the sale of your Personal Information or Sensitive Personal Information. b. Head to the Search tab, then tap your icon in the top-left corner. *Chegg engages in online advertising practices (and certain analytics or similar activities) that may be considered targeted advertising under the VCDPA. This includes race and gender identity. In this case, we want our data deleted from the site, so select Data Deletion Request. If you have any other issues or problems please reach out to me and I will take care of it for you! To restore the; Question: Atul and Sam are close buddies - they are planning to start a hobby project to create awareness on data structures. the processing of your personal data for the purposes of profiling (Right to Opt-Out of Profiling). Opt out of direct messaging . California Consumers also have the right to opt-out of the sharing of your Personal Information or Sensitive Personal Information to a third party for cross-context behavioral advertising (i.e., targeted advertising), whether or not for monetary or other valuable consideration. In your request, you must provide enough information to allow us to verify you are the person about whom we collected personal information, or their authorized representative. We collect information in the following ways: a. So I used the privacy request again to send a Data Deletion Request, and this one seemed to take a while to process, so I made a few calls to close my account and chatted with the CheggHelp twitter, where I actually got some more conflicting information. These settings often are found in the Security, Safety, or Privacy category. Thank you so much! California Consumers have the right to request that we correct inaccurate information we hold about you. The key part of this I'm missing is whether or not Chegg will send the email that asked the question, or the email you currently have on file; if anyone happens to know, please leave a comment. b. Under the request, I find the reply of the Chegg Privacy Team saying that they are removing the data associated with the email address from their website except which they are legally required to retain regardless of if all data are removed. I think this is how most accounts are setup. 1 Like. Categories of Third Parties to whom this type of Personal Information is Disclosed for a Business Purpose. The code is temporarily used by our server or a third-party service provider or business partner while you browse or interact with our Services and is deactivated or deleted when you disconnect from our Services. Yes, I do see that your account is fully deleted along with its data, as I am not able to locate an account anymore with (whatever email). When you use our Services, we, our third-party service providers, and our business partners may automatically collect certain information (Usage Information). Information We Collect Automatically From Your Use of our Services, Web beacons (also known as clear GIFs and pixel tags), f. Social Media and Other Third-Party Platforms, e. For administrative, legal, and internal purposes. Information We Collect and How We Collect It, Do Not Track and Global Privacy Control Signals, Third Party Content, Applications, and Links, Your Choices About the Information We Collect, Consent to International Transfers of Your Information and General Processing. What happens when you delete your Chegg account? We will retain all categories of personal information described in this California Privacy Notice for as long as it is reasonably necessary for the purposes set out in this California Privacy Notice, considering the time period reasonably necessary to: provide our Services to you; fulfill and honor the choices and rights you have requested; comply with our contractual obligations; enforce our Terms of Use for the Services; and comply with legal and regulatory requirements. So I've noticed a number of people in the same situation as me, who've been using Chegg and are pretty spooked about how schools seem to be cracking down on it. Third party advertising, analytics, and other marketing business partners may have access to this data through cookies and similar technologies, and this may be considered a sale or share under the CCPA and CPRA under certain circumstances. You may also choose to participate in a way that connects that third-party service with the Services, such as posting to one of our pages on a social media site. In order to have us provide specific pieces of information, we will require a signed declaration under penalty of perjury that you are the consumer whose Personal Information is the subject of the request. [deleted] 3 yr. ago [removed] cctvbit 3 yr. ago Nope, your account is still there anything can be traced back to you. What do you guys think they keep? Please note that we may utilize a careers portal that is operated by a third party, in which case, your registration and use of the careers portal will be subject to the third partys privacy practices as disclosed on the portal. If you previously provided a phone number, including it will assist us in making sure we identify you as someone who wants to opt out. The consumers identity, in addition to your own, will need to be independently verified in order for us to be able to fulfill your request. A. for internal business purposes, including to verify your identity, prevent fraud or other illegal activity, to prevent imminent bodily harm, or to protect ourselves and you from people violating our Terms of Service, or otherwise to protect our or third-party rights or interests, which may include sharing information with other companies, lawyers, courts, or other government entities; and. We will not discriminate against you for exercising your CCPA and CPRA rights. Change the name, email, and payment name on your Chegg profile to fake information that won't identify you. You may be able to opt-in to receiving marketing text messages from one or more of our Services. iii. Any information you provide in connection with sending the message, (e.g., your name and your email address) will, of course, be disclosed to the recipient. If you are a California Consumer and would like to exercise your Right to Know, please submit your request here. 7027(m). Companies don't really need your real name for a credit card to go through. I've seen a bit of a contradicting info and wanted to post what I've learned from what seem to be the most reliable sources. d. Affiliated Entities. If you are a California resident, please see our Notice to California Residents regarding additional rights you have, including how to exercise your Do Not Sell right. In the new window, choose Subscriptions. 4. In addition, the digital advertising industry has provided the ability for mobile users to register their intent not to receive targeted advertising at http://www.aboutads.info/appchoices. Hi, I used a Chegg account w/ my personal e-mail, a different school, a personal email, but with my real name. That we correct inaccurate Personal Data we hold about you (Right to Correct). To Close Your Chegg Account. If applicable, we will obtain your consent to processing of Sensitive Data we collect. go here and choose "Data Deletion Request". We may offer through the Services the services of a third party, or we may offer our Services to you through a third party. b. If you use such Services, you agree to abide by the Honor Code applicable to your country as part of your use of the Services. In the event Chegg undergoes a business transition, such as a merger with or acquisition by another company, or sale of all or a portion of its assets, we may transfer your personal information and other information to the successor organization in connection with such transaction, including during the course of any due diligence. 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