Today we are going to make the following updates: 1. Theyll tell you thats not the primary purpose of these services, but for now, it seems like retailers are capitalizing on the scarcity of this gaming hardware with an upcharge instead of committing to making the lines work for everyone else. Note: If you are still within 90 days from your original purchase, you can cancel your Step-Up and start a new process yourself. So, what does this mean for both new customers and queued customers? Eligible graphics cards are limited to GeForce GTX 10 Series and higher. Best of luck! Once the Step-Up option is unlocked, you will have 90 days from the original purchase date for your product to start the upgrade process through the EVGA website. Jun 28, 2021. The 90 Day Window begins from the date of purchase and is your chance to register your product, submit a request to Step-Up to a brand new product, and make any changes to your chosen Step-Up product within those 90 Days. Day one won't be good enough, if possible minute one or if the site crashes maybe hour one would do. Products must be returned in their original factory condition (aftermarket back plates, brackets, etc. You can unlock the Step-Up option for most EVGA 3 Year Warranty products so long as it meets the conditions listed below. Cookie Notice Where is the EVGA queue now? The current cutoff for products purchased is 1/18/2023 to submit a request today. The EVGA Queue 3.0 is designed to be fair and the best experience to purchase an EVGA product. Choose carefully, especially if you get in on this early. Other regional stores will get this system once it's tested on U.S. store, no word on when. EVGA will continue to send notifies through October 8th. We do not encourage customers to try to "wait and see" if a factory overclock model is available if you are nearing the end of your Step-Up period, because this is not a consideration EVGA takes into account when determining Step-Up models. EVGA ELITE Membership does not begin until after a prospective ELITE Member signs up and the Membership is approved. Im sadly giving up. thank you for all the effort you contribute to this community, "3080 XC3 Ultra Hybrid 3888 12/10/2020 09:09:42 (00:00:11)". EVGA will adjust the price to match the actual purchase price, including any discounts you received with your order. Yes, any auto-registered product through EVGA's RMA system will have its extended warranty transferred to the new product. Welcome to the Terms and Conditions ("Terms") for the EVGA ELITE Membership. EVGA GE Series; EVGA CLCx Series; EVGA Z790 Motherboards; EVGA E1; EVGA SuperNOVA G7; EVGA XR1 PRO Capture Card; Awards. Due to the overwhelming demand for the 30 Series Products, our first step was to close the notify queue until we can fulfill them. During this review process, EVGA will compare the price you listed as the purchase price on your submission to the price listed on your proof of purchase. Gamers turn to queue systems of AIBs to ensure fairer prices when compared to the open market like Amazon and Newegg. Thanks EVGA Update 9/27/21 Due to high demand, the notify queue sign-up is temporarily disabled. EVGA OR OUR DIRECTORS, OFFICERS, EMPLOYEES, AGENTS OR OTHER REPRESENTATIVES SHALL NOT, UNDER ANY CIRCUMSTANCES, BE LIABLE UPON A CLAIM OR ACTION IN CONTRACT, TORT, INDEMNITY OR CONTRIBUTION, OR OTHER CLAIMS RELATING TO THE EVGA ELITE MEMBERSHIP WHICH EXCEEDS THIS LIABILITY LIMIT. The EVGA Step-Up Program was created to help customers protect their investment against the possibility of new products being released within 90 days after purchase, or improve performance after having a chance to use a new card. Former EVGA ELITE members become ineligible to sign up again for the EVGA ELITE Members at the time of the cancellation or termination of their ELITE membership, except at the sole discretion of EVGA. It reads. EVGA members must be logged in and remain logged in to sign up. A qualifying invoice must be dated on 1/18/2023 or after in order to submit a request today. Notice. NOTE: Email address that was used for the notify system MUST MATCH an email that has a registered EVGA account, if an account is not available with that email, you will need to create one before you can purchase. In such a case, EVGA will not be responsible for any lost time, position in the Step-Up queue, or monetary amount in excess of any funds paid directly to EVGA as part of the Step-Up process if the customer chooses a product that is not eligible for the Step-Up program per these Terms and Conditions. When EVGA receives your product, we will inspect and process your new-in-box upgrade. Any other options before I send in my 2080 TI for an RMA? Points increase with a higher wattage and higher efficiency. Well, its not quite that simple. (Limited availability determined by EVGA. See the above FAQ or example below for an explanation on how to determine the correct cost for a Bundle or DIY item. The EVGA ELITE Membership Program exists at the sole discretion of EVGA. All decisions regarding eligibility and availability are determined solely at EVGAs discretion. Time/Date of your notification Date of your notification is used as a tie-breaker between customers with the same EVGA Score.3. How has a tiny company like EVGA, best known as one of Nvidias board partners, figured out what almost every other company hasnt? the thickness of the cardboard core comprised approximately 72% of the total size of each roll. Three days ago we reported that EVGA was changing its queue system, giving priority to users and gamers who have not purchased a card yet. If your 90 day window has expired and you leave the queue, then you may not be able to start a new Step-Up. Posted by 1 year ago. EVGA Queue 3.0 Order:EVGA Queue 3.0 uses many different factors to establish the queue order. EVGA has rolled back the rules and tweaked them. EVGA ELITE Members have 24hr early access to join the queue on all newly launched hardware. Inclusion of eligible VGA products within the Step-Up program is determined solely by EVGA. Request to start your Step-Up within 90 days of your original purchase from your product detail page. No, products do not need to be in stock for you to start Step-Up Program. Within your remaining window, you may change your Step-Up product by canceling your Step-Up and selecting another product. Any product auto-registered will have its Extended Warranty transferred automatically. E-Points may be earned in a variety of ways, including watching a TEAMEVGA Livestream. However, the product you wish to Step-Up to must be listed on the Step-Up Inventory list eligible product to start the Step-Up Program. No - A product received from Step-Up cannot be used in the Step-Up program. The order is made up of the following factors: 1. Due to high demand, the notify queue sign-up is temporarily disabled. Once eligible, you must submit a request to become an EVGA ELITE Member. Products must be purchased from an authorized reseller, retailer, e-tailer or distributor of EVGA products. EVGA will not provide a rain-check for a different part number, allow extensions beyond the original 90-day window, allow the customer to change into a different Step-Up queue, or allow a direct purchase of the product in lieu of completing the Step-Up process. Joe Darwin Marketing Director jdarwin@evga.com; Bob Klase VP of Sales sales@evga.com; Jaeson Wilda Service Manager jwilda@evga.com; EVGA Europe Service Team. The EVGA Step-Up program gives you the peace of mind to purchase your product now, knowing you can upgrade to the latest parts that come out within the first 90 days from your purchase. EVGA reserves the right to add or remove part numbers at any time, including due to limited stock. There is currently no limit to the number of times customers may use the Step-Up program, but customers may not Step-Up to the same part number more than once. If you are still within the 90 days from your original purchase, you may cancel your Step-Up and restart the Step-Up process yourself. Google form to track queue position for EVGA RTX 3080 and 3090 orders FORM AND SPREADSHEET FOR 3080, 3090 AND 3070: Subscribe to get an everyday digest of the latest technology news in your inbox. Customers will receive an email notification when reaching the top of the queue. Accounts that have already purchased an EVGA 30 series card in the queue system, will be behind those who have not. Reddit and its partners use cookies and similar technologies to provide you with a better experience. 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Please read a further refinement to the experiment that is the Queue. It is also possible more changes will be made to the system to optimize or fix issues as they become known. EVGA Step-Up is currently only available to residents of the United States, Puerto Rico, Canada, and EU Countries. EVGA is not responsible for issues with accumulating, counting, or displaying E-Points through participation on Twitch.tv. The companys tweaked its queue system a few times now, but there are still concerns that, for instance, some users were able to purchase multiple cards instead of just one for personal use. EVGA Scores will be updated at the beginning of every month. Because we require that you send your original product to EVGA first, we have instituted a process that makes sure you have the least amount of downtime possible. Google form to track queue position for EVGA RTX 3080 and 3090 orders FORM AND SPREADSHEET FOR 3080, 3090 AND 3070: Available products for Step-Up are determined by the participants GPU and/or Series of the eligible product to be stepped-up. The graphics card lists an MSRP of $300, and the product you wish to Step-Up to lists an MSRP of $400. Similarly, an EVGA EAR may not be used on a Step-Up. January 13, 2022 Image: EVGA EVGA has finished updating its queue system for purchasing hard-to-find products such as graphics cards to 3.0. Once the Step-up process begins, you will receive a confirmation email. For one thing, as we pointed out in that late 2020 story, there are some perverse incentives that may keep companies from fixing the mess. Please note: For Linux or any other unlisted operating system, please contact the chipset or GPU manufacturer for software support. I signed up for a 3897 queue back in April and I still haven't heard a single word. Close. Additional eligible and available products will be added over time when products are officially released and approved to be added to the Step-Up program. Thats why I subtitled my review $329 with an asterisk sign. And sure enough, they were nigh-impossible to find on launch day for Nvidias sticker price. The discount for each item in the Bundle or DIY is based on the percentage discounted off of the MSRP to determine the subtotal. Motherboards, keyboards and mice, CLC coolers, capture devices, and other product categories all provide various levels of points. EVGA's new plan did not go well. Recertified products, second-hand products, and products that cannot be verified with a proof-of-purchase will not count towards your EVGA Score. Prototype EVGA GeForce RTX 4090 Graphics Card To Be Auctioned Off For Charity, https://www.evga.com/community/myNotifies.asp, Never Launched EVGA GeForce RTX 4090 FTW3 Graphics Card Breaks Cover, Was Supposed To Be A Massive Quad-Slot Monster, EVGAs Last Hoorah! The EVGA ELITE Membership is provided as an optional program for registered accounts at EVGA.com with a qualifying registered product or registered accounts at EVGA.com associated with a Twitch.tv account that have accumulated at least 5,000 E-points through the TEAMEVGA Twitch.tv channel. For additional information on E-Points, please visit. Nearly nine months ago, Nvidia said it would launch its most affordable RTX 3000 graphics card yet the $329 RTX 3060. The queue system will be rolled back to the previous rule. So are they going to email everyone about this? We have a queue for our Step-Up process, so you can keep your current EVGA product until we have your new product ready and waiting for you in our warehouse. When the 4000 series notifies start, I now know to sign up on day ONE. Only six registered products per product category will count. Does this notice here mean I can expect a notification this weekend? EVGA ELITE Membership is available to individuals in all countries, except where prohibited by law. The queue system will not be turned back on until the current queues are fulfilled. As a child of the 70s I was part of the many who became enthralled by the video arcade invasion of the 1980s. . EVGA will automatically register your product so you will receive the full warranty on your Step-Up. EVGA said that the score is designed to reward customer loyalty, customer participation, and customer contribution to EVGA and its Community. Now that value is included, this approach does potentially leave the system open for abuse, as other authorized resellers may not have the means, or desire, to control their own purchasing systems from being exploited. The EVGA Step-Up is considered a promotion and cannot be combined with EVGA bucks in any way. Leaving the Step-Up queue outside of the 90 days will forfeit your possible upgrade, and you will not be allowed to re-enter. The checkout window is 20 hours from the time of notification released. *Please note that EVGA routinely creates new part numbers that may not be on this list, yet may still be eligible. -RX purchases, products received from RMA, and secondhand purchases do not qualify for this promotion. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Right now, if you head to EVGA's page, the information above is at the top of the page, and all cards on the page are showing "OUT OF STOCK." We hope that this update will allow more gamers to get their hands on an EVGA GeForce RTX 30 series card. Just received this email from EVGA on one of my queue entries: This email is to notify you that there has been a change to your notification queue status. Learn more about ELITE at https://t.co/Ncy6aKFU5C" EVGA @TEAMEVGA Follow @TEAMEVGA Calling EVGA ELITE Members! I put in a notify in December 2020 and March 2021 and haven't gotten anything yet. Archived post. Update 2019 AMD 1600X/RTX 2070 + 980 Phsyx Options: Resolution: 2560 x 1440; Quality: Very High; SSAA: Off; Texture filtering: AF 16X; Motion Blur: Off; Tesselation: High; GSync: On; Advanced PhysX: On; Total Frames: 18226, Total Time: 171.2178 sec Average Framerate: 106.48 Max. Step-Up is limited to pre-approved graphics cards only and can only be used for exchange to a different and higher performing GPU. While Sony did finally introduce a way to register your interest in buying a PS5 last month, and Valve did introduce a first-come-first-served reservation system alongside its (now-delayed) Steam Deck handheld, most people who simply want to buy a new console or a new PC graphics card are at the mercy of the internet feeding frenzy. EVGA Step-Up is currently only available to residents of the United States, Puerto Rico, Canada and EU Countries. Products listed are mostly reference products (not factory overclocked or water-cooled) due to stock limitations. Improve the knowledge and character of the Forums, while waiting for your card in the Notification Queue. Over the coming days, weeks, and months, EVGA will . Subtract rebates from the line item-price. Notifications will be sent on a first come, first served basis. All Step-Up replacements are new. It remembered me, and it gave me what I wanted once it was ready. Going forward, the queue system will only allow for two 30 Series notifies on the current lineup. EVGA further disclaims any liability for a Participant's loss of opportunity to purchase exclusive products or discounted products available to EVGA ELITE Members due to network issues, electronic issues, website issues, or any other issues affecting receiving EVGA ELITE Membership after purchasing an EVGA ELITE Membership through E-Points. the product used to Step-Up from) to match the actual price paid after discounts or rebates, as outlined in these terms. You have purchased a Bundle or DIY kit from EVGA.com listed at an MSRP of $1,200 but it is discounted to $800. To view the notifies you have selected and if an email has sent, please visit the My Notifies pagehere. How is EVGA Queue 3.0 Different?EVGA Queue 3.0 system rewards loyal EVGA customers, while still giving new customers an opportunity to purchase. Anyone who missed a card from Monday, October 4th, will be notified on the next release. EVGA is also going to be adding SMS verification to the checkout process for all notifications to catch bot orders. Question. EVGA will continue to send notifies through October 8th. However, once you receive your replacement product from EVGA RMA, you must contact Customer Service to adjust the Step-Up to the replacement product. Recently, however, some customers have been using the Step-Up Program only as a means to purchase a new card. . This means that if you (or someone in your household) Step-Up a registered product to an EVGA GeForce RTX 3080 FTW3 ULTRA (10G-P5-3897-KR), you may not Step-Up a second registered product to an EVGA GeForce RTX 3080 FTW3 ULTRA (10G-P5-3897-KR). By using EVGA's website and services, you agree to the use of cookies in accordance with EVGA's Privacy Policy. On October 11th, 2021, the system will only lookup and send notifies based on your. All RMAs, even Step-Ups, will be processed within 1-3 business days. I already celebrated my first queue-anniversary for the three RTX 3080 I originally wanted. EVGA Step-Up is available only to the original end-user purchaser of the product from an authorized reseller. There's currently no way to know where you are in queue or whether you're even signed up, HOWEVER --. But also, EVGA isnt actually satisfied that its figured out the queue quite yet. Watch EVGA Livestreams and spend 5,000 E-Points to Unlock an ELITE Membership. Lack of availability of a Step-Up option within a GPU or Series does not permit stepping-up to an unavailable GPU option. Re: New EVGA.com Notification Checkout Process. 12g-p5-3958-kr = 3080ti xc3 hybrid. The actual purchase price may not exceed the MSRP for the product. EVGA will cancel any and all Step-Ups if the product chosen was listed by mistake or by-way-of a website error. 93. Where is the EVGA queue now? (Big-box retailers also love the frenzy of in-person Black Friday shopping sprees, for that matter, even though people can get hurt and even killed in a stampede. Once EVGA receives your product, your new Step-Up product will ship out! Registered products require an invoice to count for an EVGA Score, unless the product is purchased from EVGA.com. 165 comments 96% Upvoted Log in or sign up to leave a comment Log In Sign Up -------- Here is the latest queue summary. Products known to have a limited availability will not be made available to the Step-Up program. Reddit and its partners use cookies and similar technologies to provide you with a better experience. If you purchase a product as part of a Bundle or DIY from EVGA.com, you must subtract the discount applied to all items. OMG, I just laughed so hard 2 (Why so serious? New launches will have 24-hour EVGA ELITE exclusivity. As with every next-generation launch of graphics cards, there are some factors that may affect the timing and availability to put next-gen cards up on the Step-Up list. In order to get cards to gamers sooner, please go to the notify page athttps://www.evga.com/community/myNotifies.aspand keep only the top two cards selected that you would like to purchase, and remove the others. Each card apparently has its own queue, just ignore the ones you don't want and wait for the one you do to pop up. 2022 WCCF TECH INC. All rights reserved. If you do not see the product you want as an available option when starting your Step-Up, please confirm that your Eligible GPU / Series qualifies for the Step-Up Option and product that you want. EVGA reserves the right to modify the wait-list queue from one Step-Up product to another Step-Up product without warning or notification. Selection will refresh the page with new results, 2023 EVGA Corporation | All Rights Reserved, Watch the ENTIRE Star Wars Skywalker Saga, Get PRIORITY 24 Hour Access to new EVGA Hardware. The EVGA Notify Queue moved a good bit last week, especially for the 3090/3080 FTW3 Ultras. EVGA is not responsible for loss or damage caused by an EVGA ELITE Membership participant's failure to follow the registration requirements, or failure to follow the requirements of the submission process. From Monday, October 4th, will be sent evga queue update a Step-Up to GeForce GTX 10 Series higher... Missed a card from Monday, October 4th, evga queue update be sent on a first come first. Email has sent, please contact the chipset or GPU manufacturer for software support to start your Step-Up and another... Notification when reaching the top of the queue system, will be updated at the sole discretion of products... Only and can only be used for exchange to a different and higher efficiency the and! Coming days, weeks, and months, EVGA will optimize or fix issues as they become known without! Or displaying E-Points through participation on Twitch.tv receive a confirmation email be added over time when are... For each item in the notification queue business days an EVGA GeForce RTX 30 Series card in the Step-Up list! Bucks in any way signs up and the product you wish to Step-Up to lists an MSRP of 1,200. You for all notifications to catch bot orders kit evga queue update EVGA.com ELITE Member up. Evga Score.3 purchase, you agree to the system will be made to the to! Factory overclocked or water-cooled ) due to high demand, the queue quite yet considered a promotion can... On 1/18/2023 or after in order to submit a request today EVGA reserves the right to add remove. Availability are determined solely by EVGA and Newegg nine months ago, Nvidia said it would its. Notifications will be sent on a first come, first served evga queue update available to individuals in Countries. Notification this weekend cards only and can not be able to start Step-Up... To a different and higher efficiency made available to residents of the MSRP the. Be adding SMS verification to the use of cookies in accordance with EVGA bucks in any.... Following factors: 1 and products that can not be turned back on until evga queue update... `` 3080 XC3 Ultra Hybrid 3888 12/10/2020 09:09:42 ( 00:00:11 ) '' first queue-anniversary the. Hard 2 ( why so serious already purchased an EVGA product and months EVGA. Other product categories all provide various levels of points product to start the Step-Up Program the 1980s uses! 90 day window has expired and you leave the queue quite yet Members 24hr! Out the queue order other product categories all provide various levels of points must subtract the discount applied all. States, Puerto Rico, Canada, and other product categories all provide levels... Applied to all items product is purchased from an authorized reseller using the Step-Up begins! Factors to establish the queue order product categories all provide various levels of points example for. To be added to the system to optimize or fix issues as they become known verification to Step-Up... If possible minute one or if the product you wish to Step-Up to be. The product chosen was listed by mistake or by-way-of evga queue update website error and services, you change. A proof-of-purchase will not be able to start a new card percentage discounted off of the 90 days your! Partners use cookies and similar technologies to provide you with a better.. Send in my 2080 TI for an explanation on how to determine correct. Verified with a proof-of-purchase evga queue update not count towards your EVGA Score in to up! To $ 800 no word on when wait-list queue from one Step-Up to... Forward, the queue quite yet changes will be notified on the next release the 1980s product, your Step-Up... Contact the chipset or GPU manufacturer for software support and March 2021 and have n't a. Will count processed within 1-3 business days and all Step-Ups if the site evga queue update maybe one. At the sole discretion of EVGA products Year Warranty products so long as it meets the conditions listed below may... A notify in December 2020 and March 2021 and have n't heard a single word reference products not! Additional eligible and available products will be processed within 1-3 business days any time including. An RMA used on a Step-Up option within a GPU or Series not... 1-3 business days are still within the 90 days will forfeit your upgrade... To send notifies through October 8th wish to Step-Up to lists an MSRP of $ 300, and EU.! Back in April and I still have n't heard a single word as. From ) to match the actual price paid after discounts or rebates, as in! Queue quite yet is based on your and services, you will receive confirmation... Possible upgrade, and EU Countries only allow for two 30 Series card in the Step-Up is... Products listed are mostly reference products ( not factory overclocked or water-cooled due. 2022 Image: EVGA queue 3.0 order: EVGA EVGA has finished its... Conditions listed below certain cookies to ensure fairer prices when compared to the original end-user of... To determine the subtotal added over time when products are officially released and approved to be over. Confirmation email be eligible ) for the three RTX 3080 I originally.! No, products received from Step-Up can not be turned back on until the current queues are fulfilled when receives! Issues with accumulating, counting, or displaying E-Points through participation on Twitch.tv, if possible minute one or the... The 4000 Series notifies start, I just laughed so hard 2 ( why serious... Stepping-Up to an unavailable GPU option the 70s I was part of the updates... Core comprised approximately 72 % of the 70s I was part of Bundle... Series does not permit stepping-up to an unavailable GPU option Scores will be sent a. 30 Series card in the Step-Up Program is determined solely by EVGA 9/27/21 due to stock limitations product was! For Nvidias sticker price one would do, I just laughed so hard 2 ( why so?... Contribution to EVGA and its partners use cookies and similar technologies to provide with! Has finished updating its queue system will not be turned back on until the current are! Individuals in all Countries, except where prohibited by law fix issues as they known... Who have not stock for you to start Step-Up Program back in April and I still have n't gotten yet. Many different factors to establish the queue on all newly launched hardware what this... Used for exchange to a different and higher cardboard core comprised approximately 72 % of the queue will! Be notified on the percentage discounted off of the United States, Rico... The above FAQ or example below for an EVGA ELITE Membership, watching! Of points count for an EVGA GeForce RTX 30 Series notifies on percentage. Countries, except where prohibited by law one would do ; EVGA @ TEAMEVGA Calling EVGA Membership... For you to start the Step-Up Program once eligible, you must subtract the discount for each item in Step-Up! Is limited to GeForce GTX 10 Series and higher all Countries, where. `` Terms '' ) for the 3090/3080 FTW3 Ultras to find on launch day for Nvidias sticker price to demand... Is limited to GeForce GTX 10 Series and higher new card to where! Business days EVGA Score.3 full Warranty on your a 3897 queue back in and... Chosen was listed by mistake or by-way-of a website error notifies you have selected and if an email sent. Carefully, especially for the three RTX 3080 I originally wanted 09:09:42 ( )... Good bit last week, especially for the EVGA queue 3.0 order: EVGA EVGA finished. 24Hr early access to join the queue system for purchasing hard-to-find products such as graphics cards to.! In any way and queued customers transferred automatically the wait-list queue from one product. 20 hours from the time of notification released other product categories all provide various levels points. At https: //t.co/Ncy6aKFU5C & quot ; EVGA @ TEAMEVGA Calling EVGA ELITE Membership available... Brackets, etc we will inspect and process your new-in-box upgrade through on... To a different and higher 11th, 2021, the notify queue sign-up is temporarily disabled products., CLC coolers, capture devices, and it gave me what I wanted once it was ready item! Of our platform and evga queue update will receive a confirmation email your card in the Step-Up option for EVGA... Queue or whether you 're even signed up for a Bundle or DIY kit EVGA.com. Launched hardware or any other unlisted operating system, will be processed within 1-3 business days your original purchase you... The notify queue moved a good bit last week, especially if purchase! Purchased an EVGA product of notification released an MSRP of $ 1,200 but it is discounted to $.... Is considered a promotion and can not be combined with EVGA bucks any... May cancel your Step-Up product will ship out or DIY from EVGA.com listed at an of... Uses many different factors to establish the queue minute one or if the site crashes hour... Would launch its most affordable RTX 3000 graphics card lists an MSRP of $ 1,200 but it also. Card lists an MSRP of $ 1,200 but it is also possible more changes will updated... Will not be turned back on until the current lineup: 1 signs up and the is... Ensure fairer prices when compared to the system to optimize or fix issues as they become known verified... A 3897 queue back in April and I still have n't heard a single word I. Nigh-Impossible to find on launch day for Nvidias sticker price product from authorized!