The dE3 error code will appear in your display if the lid is not properly latched. The reminder message reappears for a few wash cycles, then disappears until the next scheduled tub clean cycle. The dE3 error code indicates that the door did not properly close. This problem mostly happens while the lock is in the open position, which means you can open and close the door, though it will not lock. On LCD models a prompt for "END OF CYCLE" displays for 9 seconds. Turn off the water supply; remove the end of the hose connected to the washing machine, and check if the filter in the water inlet is clogged. Please enable JavaScript to ensure you get the most out of the LG site, products, and services. Mineral scale and other spots may be removed from the stainless steel tub using a soft cloth soaked in stainless steel cleaner. Turn the washer off, open the drawer and make sure the latch area is free of clothing and other obstructions. If the unit is displaying a "UE" error code, it means your laundry is unbalanced. Switch on your LG washing machine with the, Start recording on the Smart ThinQ app with the, Move the smartphone mouthpiece close to the Smart Diagnosis logo on your LG washer. It's that simple! We apologize for this inconvenience. Youll need to investigate what the error code means and how to solve it. That way, none of the water or suds inside the drum can flow out and flood your laundry room floor. Related Post: Why LG Washer is not turning On? Doing so it will cause leaks and malfunction. As the name suggests, this lock keeps the lid secure throughout the wash program that you have selected. Turn off the faucets connected to the water inlet hoses. Sublime Master john63 from the Samurai Appliance Repair Formus shares with us some tips on how to run test mode on LG washing machines. As I understand it, that means Unbalanced load. If done correctly, you'll hear the washer ding twice. If the problem is a circuit overload, have it corrected by a qualified ACTIVATING THE DIAGNOSTIC TEST MODE 1. Related post: Why LG washer isnt spinning properly? Please visit our Request a Repair page. Some causes of the IE error code are: The OE error code indicates a draining issue. It works by running a test on the appliance to determine the source of the problem. He shares his findings on this blog. However, if you have not addressed the root cause of the problem, the error code will only be cleared temporarily. Front Load Washer Top Load Washer Pedestal Dryer Washer Combo Contact us for all your product questions or concerns. How to fix it: To resolve this issue, you will need to replace the main control board. In order to drain out any trapped water, power the washer back on, and press the spin speed button until no spin is selected, and press the START/PAUSE button. If you are using tablets, tablets can be placed directly into the drum as an alternative to anti-lime scale powder. Open the app and toggle to the next screen using the right arrow key. This may occur if the power supplied to the washer is interrupted during a cycle from a power outage. January 4, 2022. . Return the inserts to the proper compartments and replace the drawer. If you receive a UE error message and your washing cycle has been paused, this means that your washer was unable to balance a load on its own and manual redistribution is needed. You can also use any of the commercial tub cleaning agents on the market. Run a tub clean cycle every 30 wash loads. The washer will then lock and begin its cycle. This code will display while your washer is attempting to rebalance the load by adding more water and redistributing the clothes within the tub. Should one of those components fail, the washer will fail to lock the door or the lid as it should. Keep your washing machine running smoothly and maintain performance by cleaning the tub once a month or more often if needed. Then, leave the door slightly open to let the inside dry out. The weight of the load must be evenly distributed across the surface of the drum. To skip the tub clean cycle, turn the cycle selector knob, or push option buttons to select desired cycle. Here is what I did to run a diagnostic. This step is necessary to reconnect the new lid lock wire connectors to the main control board. If the cycle already started before buttons stopped responding, you may be pressing some options that cannot be added, or the child lock option is on. NOTE 1: At the completion of the Test Modes, the washer WILL NOT display fault codes. On some model, the OPTION button is used to activate and deactivate this feature. If using a powdered tub cleaner, use the SideKick measuring cup for the correct amount. How to lock the control panel. Do not use soap when cleaning the drawer and inserts. Check to see that the drain hose is properly installed. The washer will check each load for balance before it goes into the spin cycle. As you progress through each test, the washer will display an error code only if there is a problem. Hello- I need help. Please visit our Request a Repair page. A dE error code means the washer is unable to lock it's door. Warning: Make sure children and pets do not climb into the tub. UNIT must be in standby (unit plugged in, display off) 2. Next, open the dispenser drawer and add anti-lime scale powder, vinegar, or squeezed lemon juice to the manual wash compartment. How To Put Your LG Top Load Washer In To Self Test Mode: Diagnostic Mode Lorain Furniture and Appliance 25.9K subscribers Subscribe 410 43K views 3 years ago Step by step of the. If your unit is displaying an "OE" error code, it means the water cannot drain. To properly experience our LG.com website, you will need to use an alternate browser or upgrade to a newer version of internet Explorer (IE10 or greater). Whether youre using a top-loading or front-loading washer, the machine must be able to lock the door securely before it can begin the wash program. LG Washer - My SideKick Buttons do not Work If the SideKick washing machine is installed in a place with high humidity, such as a bathroom, or if water penetrates the control panel during use, the buttons and display may malfunction. LG washing machines will not begin any wash program if the door fails to lock, so you will see the dE error code on display when you try to start a new wash program. Press the Start/Pause button to start the drain pump for 1 minute. While this function is engaged turning the power off and back on will not reset this function. How it fails: The main control board consists of several components that control the machines various functions, including the lid lock or door lock. The Sidekick pedestal washer cannot be used by itself or under any other washer and should never be installed under a dryer. To activate this feature and use it for your system diagnostic, you have to power on your washer through the power button. Be sure to follow these solutions before you call for service. Hold your smartphone close to the logo until a sound sequence is completed. Pour hot water on the frozen faucets to thaw the water inlet hoses and remove the water inlet hoses. A tCL error means it is high time to run the tub clean cycle. The tcL code indicates that it is high time to run a TUB CLEAN cycle to help prevent buildup and odors in the machine. 3. It has the xtra large tub. Use of a water softener is recommended in areas with hard water. If the dHE error code persists, close the water tap; and unplug the washer. The unit will require a repair service. The *correct* method for testing a SPIN CYCLE with laundry would be: 3) Press SPIN SPEED button (maximum speed setting). See Connecting the Water Inlet Hoses for details. If the washer does not fill properly, an error message will appear on the display. It can also prompt an error code if it encounters problems that require your intervention. Next, press and hold the two buttons above the control lock marker again at the same time for three seconds. Turn off the washer and unplug the power cord. These accompanying symptoms will confirm that the dE error code is genuine and not falsely detected by the washer. When an LG washer displays the dE error code, that means its experiencing a door error. Power the unit back on and restart the wash cycle. Dry the tub interior with a soft cloth, and close the lid. Plug the washer back in and attempt to run a cycle. This ability is possible through the LG Smart ThinQ app. LG FRONT LOAD WASHER TEST MODE INSTRUCTIONS: 1 - Be sure the washer is completely EMPTY and the controls are OFF. Next, check to see that your water inlet filters are not clogged. Keeping the washing machine tub clean can help to alleviate possibility of detergent and softener residue buildup and odors. Watch this video to learn about LG Top Load Washer - Understanding Error Codes. Designed with you in mind, LG products offer innovative solutions to make life good. Please enable JavaScript to ensure you get the most out of the LG site, products, and services. Open the SmartThinQ App on your phone and select Smart Diagnosis from the menu. TOP LOAD WASHERS - HE and Classic MODELS: High Efficiency Washers WTW4950 WTW5500 WTW5600 WTW5700 MVWC400 MVWX500 MVWX600 MVWX700 . Press POWER while pressing MORE TIME and LESS TIME simultaneously. Remove the drain tube from the inner left side of the door. It scrutinizes all the system functionality to ensure everything is working correctly. When initiating the TEST MODE on any LG front load washerthe tub must be *empty* for the SPIN TEST. When the drying cycle is complete the "CD" message displays. Youll find the lid lock underneath it. Be the first to own the latest and greatest LG OLED TVs, Find helpful information about your LG product, Do Not Sell or Share My Personal Information, Laundry Accessories, Washer Dryer Combos, Washers. LG makes it easy to diagnose problems that you may have with your top load washer should you run into any issues, saving you time from calls and services. During the test cycle, the machine. If the dE error code persists, the unit will require a repair service, please click below to visit our request a repair page. LG WT7300CW - How To Run TEST Cycle \u0026 Smart DiagnosisThis is a demonstration of the LG WT7300CW Test Cycle and Smart Diagnosis. 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