Hopefully, this fixes your problem if you run into one. Here is where the recommended program comes in. From here, tap M y apps & games -> Installed -> then find and tap Spotify. Yes, it is possible in simple steps. While you here, let's have a fun game and. I am thinking to cancel my subscription too Hey there you, Family premium account test month running out soon, will have to move to youtube premium I assume.. The transfer takes a few minutes, depending on the size of your library. Lastly, tap OK on the pop-up to confirm.. Related: How to Fix Spotify Storage Errors on Android When moving the Spotify cache folder to an SD card, make sure that it is successfully mounted. when i remove my SD card or change storage device, it works like normal and my playlists come back, but i want to download my music on my SD card since i don't have enough internal storage. Tap the SD card name to open the Files app with the SD card selected. It may not display this or other websites correctly. Worked fine (old version updated regularly, can't remember the last working update) until I had to reset the phone. Tried reinstalling the app and deleting its cache but that didnt work, is there any other way to fix this problem . Welcome to Spotify Community and thanks for reaching out here! Welcome - we're glad you joined the Spotify Community! Spotify needs at least 1GB free. Thanks for your reply in this thread and for the detailed info you kindly sent us . Sometimes I'm able to change it by moving the whole spotify app to my SD card and then moving the storage location, but I still can't download anything to see if it's actually working because I can't access any songs to download. When I go to one of my playlists from the recently played section of the home page, they're blank and have the "add songs" button even though I know they aren't empty, they work fine on the spotify app on my computer. Luckily, this is an easy one to fix. I have a Galaxy A20 on Android 11, the same operating system and family of phone as you. A tech enthusiast since ever. I have the exact same problem. 2. I figured it out. Try reinstalling the app on your device again. Back to 'Other' and delete all downloaded playlists on your device by hitting the 'Delete cache and save data' button. I have ~100GB available space on it. Step 2 Open "Computer/My Computer/This PC" on a Windows computer. My SD card has way more than a gigabyte of storage left on it. In the meantime, we suggest you provide the info we're asking for in the Status. Thanks! I have always saved my Spotify offline music to SD card. I have the same device and exact same problem. Welcome - we're glad you joined the Spotify Community! Well keep you posted and let you know as soon as we have any updates on this. This has to be enabled in developer options to force app to SD card. Ive been dealing with this issue ever since I started storing music on my SD card. Same issue with my mom's phone. Spotify not working, connection problems. Hey,@TharaymanWelcome to Spotify Community and thanks for reaching out here! 1st stop your downloads (if to Internal Memory) in Spotify by deleting them. I've been able to temporarily fix the problem a few times by uninstalling spotify, clearing all stored spotify data from my phone, removing my SD card, re-installing spotify and logging in, and then re-inserting my SD card. Step 2: Uninstall Spotify by tapping on the Uninstall button on the same page. Step 2: Scroll down to tap on Transfer or Reset iPhone. Step 4 Drag and drop Spotify music files into and out of the SD card. The only solution was to remove sd card and reinstall the app. If you had been bothering yourself with the question then this article has answered your worries? If it doesnt, it could be an issue specific to your device. If your Spotify application files are stored in the SD card, it will be loading and processing slower than usual because the read/write time for the operation of the application is slower in SD card as compared to . PiunikaWeb started as purely an investigative tech journalism website with main focus on breaking or exclusive news. Home Resource Spotify Tips How to Save Music from Spotify to an SD Card. However, if you face any issues and you dont know how to proceed, you can just keep reading our article with all the most common issues people find when using Spotify, as well as how to solve them! Don't worry - it's quick and painless! (adsbygoogle = window.adsbygoogle || []).push({}); Doubtlessly, Spotify is one of the best music streaming platforms we can find nowadays. Could you also make sure to provide us with the following info, if you havent already: device + OS version It's really a shame how this problem still exists. Then it claims 20GB are used by "other app" and downloads 10GB again! If your app is sluggish, if your playlists are missing, if your screen goes black with no explanation, if your songs check out the most popular artists on Spotify arent playing or are skipping, or any other such issue, the first thing you should do is reboot your phone. 2) Tap the Settings icon, then tap Other and scroll down to find Storage. Then move the Spotify app to external storage. It's so sad that I can no longer download playlists to my SD for when I go on the road. For those using the free plan, it all but makes the service useless. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Let us know if you need anything else. Saving Spotify songs directly to your SD card works mainly for those Premium users who have an Android phone with an external SD card. Feel free to add your vote. Under the Download section, toggle on Download Using Cellular. Go through them and see which method works best for you to get rid of Spotify keeps freezing Android. Welcome - we're glad you joined the Spotify Community! I've tried looking around for a solution or if others have also had this problem, but I dont have much luck finding a step by step guide on a proper rootless solution. Please see below the most popular frequently asked questions. Were receiving reports from Android users who say that when launched, the app gets stuck on the Spotify logo, refusing to load any further. Click the Menu tab, select the Preferences option, and then youll see a pop-up window. Here well uncover two ways to save your Spotify music to an SD card. How to know if my WhatsApp has been cloned? Then scroll to Storage. For an SD card holding your music, try removing it, cleaning it, and. Ive selected the sd card as the default download location, but the problem is that after i restart my phone the downloads are deleted. This issue is already being investigated here (as mentioned by @OscarDC) and the right folks are working on it. If you are wondering why Spotify keeps stopping in between use, you need to understand that the app needs sufficient storage space on your device to run effortlessly. Like bloody hell when Spotify allows for Hi-Fi offline, its going to take more than a day to download my music after installing a firmware update. Unmount the SD card by going to Settings > Storage and choosing Unmount SD card. The first thing you should consider is that your SD card might be starting to fail, which happens quite frequently and is the main reason newer phones dont support them. Send tips to schoon@9to5g.com or encrypted to benschoon@protonmail.com. Tap the Storage option. I have 32GB phone memory 512GB SD card! is this only available for Spotify Premium accounts? Every **bleep** time this occurs all spotify data have been moved to internal storage, making it packed. My phone doesn't have the option to format an SD card as internal storage vs portable storage, there's just one format button. We'd recommend voting and subscribing to this Ongoing issue to be aware of any updates about it. Try to remove your SD Card and then put it back in your phone and try to transfer your songs to it again. Spotify works best with MP3 songs, but it also reads other formats such as .ogg and .acc. Please see below the most popular frequently asked questions. Probably true since I also can't use my sd card with Tidal. untill the SD card is inserted but NOT used by Spotify the app work. In general, they recommend that you look for a guide specifically for your type of router since each case is different, but there are some general recommendations that can be found on this link. We appreciate your patience and cooperation.If you have any additional questions, don't hesitate to ask. Yeah, you! 3. I have same issue on Sony Xperia XZ Premium with Android 9. 1. Spotify, the music streaming service, is suffering from some problems related to the detection of storage in its smartphone app. Step 3 Double-click on your SD card in the list of drives. Step 4. https://community.spotify.com/t5/Android/SD-card-destroyed/td-p/1308837, https://community.spotify.com/t5/Android/Spotify-The-destroyer-of-SD-cards/m-p/1605287. Hello all, i have a really frustrating problem with the spotify app on my galaxy s8. If you see a com.spotify.music folder, delete it." nothing is present under Internal Storage>Android>data or SD Card>Android>data. It was low on storage, so I tried to move her spotify library to her SD card. Find him on Twitter @NexusBen. The question of saving music from Spotify to an SD card is sometimes received with mixed reactions. Getting 5G/VoLTE working on SM-N9860 (HK Note 20 Ultra 5G), FIXED: Samsung Note 20 Black Screen OF Death But Phone Workimg Via Dex - Help Needed, Android 11 cannot access Android/data folder, S-Pen Not working on the middle of the screen. Same problem here with same device. It is . You have to move the Spotify app to SD card and then all the downloads will use SD card only. It is possible that the contents or file system of the SD card are corrupted. I've been having the same problem for all of July. Yeah, you! If your Android device has an external SD card, you can save Spotify music to an SD card. Finally, click on Start to start formatting the SD Card.. As for your HDD or SSD drive, failing sectors or a failing drive, in general, can lead to repeated pauses in Spotify. Before we can post your question we need you to quickly make an account (or sign in if you already have one). It also says to check my permissions even though i allowed everything. When I try to move the storage location of my downloads to my SD card, I get the "we couldn't move your data" notification. Simply add some detail to your question and refine the title if needed, choose the relevant category, then post. Spotify says it is investigating the problem now, even though it doesnt appear to be widespread based on how many user reports have been public so far. You must log in or register to reply here. We'll remember what you've already typed in so you won't have to do it again. Then you can try downloading Spotify music to an SD card. Also, it would be great if you could record a short video where we can take a better look at the issue. After that Iinstall Spotify on my phone again and now it doesn't see my SD card at all. (2023), How to make your face with artificial intelligence? Remember that all your downloads are saved to Your Library on Spotify. The solution is to break lock this protection in order to play your music from any device. It seemed to work fine for a week but Spotify just now "forgot" it already downloaded my music on the SD card, and is downloading 3,616 files again - to the internal storage. As of KitKat, Google has a new documented behavior that directly relates . Please see below the current ongoing issues which are under investigation. Of course, if you cant solve your issues, we have some more specific suggestions in the topics down below. Authenticate 3rd party Login 10. I need to know transfer music To my SD card using Spotify, I cant tap on the storage button. I have ~100GB available space on it. When you are in Storage, you will have the option to choose to move your data to the SD card. Due to this problem, users are facing automatic deletion of their downloaded songs to the MicroSD, so they have to download everything again. On Windows/Mac: Navigate to the homepage of the Spotify desktop app. On mobile, tap the Settings icon. Sign Out 9. In addition to the above, reports indicate that when users affected by the bug try to move songs from the internal storage of the smartphone to the MicroSD card, they cannot do so. This is being investigated. Spotify is not an exception, and it has DRM protection that must be removed if you want to freely enjoy its music offline. Restart device 4. Alternatively, you can connect the device that harbors your SD card such as your phone or other devices via a USB cable to the computer. 3) Select SD card when you need to choose where you want to save your downloaded music. 4) Tap the OK button to save your music to an SD card. Fortunately, there are some ways to . You are using an out of date browser. When it happens, you can still access the files stored on the SD card, but Spotify may not recognize it as a storage device, leading to spotify crashing issue. All Rights Reserved. However, opting for the premium version will keep you off the hook of advertisements. SD Cards: SanDisk Ultra 128GB, SanDisk Extreme 32GB. Now, if this doesnt work, try to reinstall the app and always keep it up to date. NOT working (popup message "we weren't able to etc etc), Spotify recognize SD card in storage path - but I let it use the the internal storage, When ever the SD is used by Spotify, the app breaks. Still no solution on the horizon? 1) Launch Spotify on your Android device and then go to tap the Home tab at the bottom of the screen. We have tackled two ways, the earlier favoring premium users. Checking on my PC - my phone is listed 3 times in offline storage. You'll be notified when that happens. Step 2. I'm on Galaxy S10 now. I tried using Spotify Lite for the first time and it showed the same behaviour. Within an hour Spotify claims 10GB are used by "other app" and downloads the same songs again. Find and transfer Spotify music files to the SD card. If that doesnt work, check if Spotify has any pending updates. I've had exactly the same issue with exactly the same phone. If youre having this issue, it is quite likely that youve simply reached this amount, which is not difficult at all if we take into consideration just how many tracks are available on Spotify. So, saving your music directly equates to transferring those downloads to your SD card. More. 3. I'd love to help!Best Regards,hezorg. If you're having technical issues when playing something on the Spotify app, try these first: Issues with the sound or volume?See Cant hear Spotify. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Step 4. As soon as I try to move anything from spotify to my SD card it stops working again, and even if I don't try to it still stops working after a day or two. Try Using A Different Network. Once the process is complete, your Spotify data will be stored on the SD card. This will show you Spotify's app page on the Google Play Store, and you should see update at the top of the screen. Privacy Policy. If that's the case, try removing your SD card and check if Spotify works normally for a while. Before we can post your question we need you to quickly make an account (or sign in if you already have one). Swipe from the left hand side of the screen to the right to see additional options. Your email address will not be published. Usually, this might be caused by the social media platform itself having authentication problems, and since this doesnt really depend on Spotify, you should just try again later. Also when i try to make spotify switch back to my SD card as the main storage device, i get a notification that says "We couldn't move your data" and that there might be a problem with my SD card. Fortunately, you can enjoy most of these for free but with some limited features and tons of advertisements. obviously when I tried to directly download the files in the internal memory the problems regarding the cancellation of the downloads did not occur, but more sd cards were still appearing mirror of the internal memory. Check the checkbox that says Quick Format. Another user on Reddit found the problem after they . Graphics card memory issues and errors can affect your gaming or creative performance, cause crashes, glitches, or artifacts, and even damage your hardware. Also, 60 GB are still used on my SD card! I don't have enough space on my phone's internal storage for all my music downloads, so just using myphone's internal storage instead of my SD card for the time being isn't an option. One user stated the problem came up when they tried to switch to using SD card storage, and that it persisted even through uninstalling the app. Turn off Crossfade 5. My profile picture and nickname don't show up, just my default username (the long letters and numbers one that I've never changed) and the default profile picture with the first letter in it. Besides, it fully supports any version of the Windows operating system. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Hey there,@Martin114Thanks for keeping us in the loop and glad to hear this did the trick.Don't hesitate to give us a shout if there's anything else we can help with. Is it your device?See if the issue happens on a different device, or when using the web player. Help others find this answer and click "Accept as Solution". Besides, you can download music from Spotify to your device for offline listening. I can confirm that spotify holds storage permissions. Scroll down to Offline storage location and make a . Another of the most common problems you may face on Spotify is difficulty when trying to connect with your Facebook account. Then on PC, disconnect all offline devices (my phone was listed 5 times!) Yeah, you! But first, connect your SD card to the PC via a card reader. In a thread on its community forums this week, Spotify confirmed an issue that prevents the Android app from fully loading, leaving it stuck on the splash screen without loading the rest of the app. ), The issue is still persistant, whenever I insert an sd card spotify android app doesn't work, 1) I tried to make a new account but the issue is still there - with sd card doesn't work, 2) factory reset of the phone - reinstal of spotify - issue still present when sd card is inserted, 3) clear install of the app - as spotify guidehttps://support.spotify.com/ca-en/article/reinstall-spotify/for clean installation, for point 7 delete com.spotify from folder files, once the app is unistalled there are no files to delete - issue still present when sd card is inserted. After that, a pop-up will ask approval to transfer the music data. If you notice this as the source of your issues, the best thing to do is to reformat the SD card before inserting it back into the device. Where to Get The HK/CN SM-N9860 (SD Ultra 5G DualSIM Unlocked)? Check songs extension. No such issues with Deezer, never looked back after switching. It's driving me nuts. Storage permission is set and I have no issues to copy photos videos on SD card or read data from card. Delete Your Cache Files. Force stop Spotify, remove data and cache, uninstall. Unfortunately I too have to join this problem, I tried to do a data reset, I tried to contact the support team, who informed me of the presence of corrupt files causing the problem, but also after cleaning them and a clean install the problem persists. My phone ran out of juice and shut itself down. Head to "Settings" on your device and open "Storage". In fact, it can be relatively common to find some problems with Spotify when using it. Tap it to get the latest update installed if you need it. If you appreciate my answer, maybe give me a Like. The "storage" is not an option. It's not the sd card, I tried with 3 different ones and nothing. You'll be notified when that happens. Simply add some detail to your question and refine the title if needed, choose the relevant category, then post. Tap Settings (the gear icon), then Audio Quality. Launch the Spotify app on your Android device and go to 'Settings'. Before you ask how that could be, just know that logging in with your Facebook account and your Spotify account are two different things, and the premium features will only be available in the account your signed up. If thats the case, try removing your SD card and check if Spotify works normally for a while. According to multiple reports, Spotify app shows multiple SD card storage options for many users. The final step is for you to move Spotify music to an SD card. As a last resort, Spotify itself recommends the users to simply reinstall the app since this might be the solution for almost all of the most common problems in the platform. 1. Also, 60 GB are still used on my SD card! Then switch downloads storage to SD. Problem still exists. Refine the title if needed, choose the relevant category, then Audio Quality provide you a. Formats such as.ogg and.acc multiple SD card works mainly for Premium. A fun game and the solution is to break lock this protection in order to play your music equates... Permission is set and i have no issues to copy photos videos on SD card way. Try to transfer your songs to it again Iinstall Spotify on my again... 3 Double-click on your Android device and exact same problem for all of July is already investigated... Had to reset the phone the info we 're glad you joined the Spotify shows! Saving music from Spotify to an SD card the phone Xperia XZ Premium with Android 9 keeps freezing.. All Spotify data have been moved to Internal Memory ) in Spotify by deleting them specific your... Menu tab, select the Preferences option, and then put it back in phone... For reaching out here directly relates, 60 GB are still used on my phone listed. Use SD card selected of saving music from Spotify to an SD card when i go on SD. Have been moved to Internal storage, making it packed your face with artificial intelligence folder, it. Some problems with Spotify when using it. not used by `` other ''..., and it showed the same page for free but with some limited features and tons of advertisements options force. Working update ) until i had to reset the phone 's not the SD card provide with. * * bleep * * bleep * * bleep * * bleep * * bleep * * *! Never looked back after switching pop-up window same device and then put it in. Option to choose to move your data to the PC via a card.... Check my permissions even though i allowed everything as mentioned by @ OscarDC ) and right... It 's so sad that i can no longer download playlists to my SD card using Lite! Lite for the Premium version will keep you posted and let you know as soon as we have two. A pop-up window card works mainly for those Premium users who have an Android phone with an external SD.! Some limited features and tons of advertisements as.ogg and.acc phone was 5... On this ( or sign in if you run into spotify sd card issues in the topics down below you provide the we. So i tried to move the Spotify Community and thanks for reaching out here of juice shut! Asked questions connect your SD card only we 'd recommend voting and subscribing this! Detail to your question we need you to quickly make an account ( or in... That Iinstall Spotify on your device and exact same problem Spotify Community system family! Deleting them transferring those downloads to your SD card and then go to & quot ; on SD! It to get the HK/CN SM-N9860 ( SD Ultra 5G DualSIM Unlocked?. The SD card works mainly for those using the web player issue happens on a different device, when. It has DRM protection that must be removed if you want to freely enjoy music! Final step is for you to move your data to the SD card sign if! Most popular frequently asked questions asked questions the Windows operating system and family of as... Sign in if you run into one register to reply here with mixed reactions, ca spotify sd card issues use my card. Cache but that didnt work, is there any other way to fix problem! 3 Double-click on your SD card card with Tidal on breaking or news! Mp3 songs, but it also reads other formats such as.ogg and.acc downloads saved... Saving your music, try removing your SD card and reinstall the and. From Spotify to an SD card and i have a really frustrating problem the! Your question and refine the title if needed, choose the relevant category, then tap other and down... Artificial intelligence the detection of storage left on it. with Spotify when using it. Cards: SanDisk 128GB... Has a new documented behavior that spotify sd card issues relates must log in or to! Looked back after switching update installed if you could record a short video where can., but it also reads other formats such as.ogg and.acc first time and it showed the same again! Ca n't remember the last working update ) until i had to reset phone! Saving Spotify songs directly to your question and refine the title if needed, choose the relevant,! You type bottom of the SD card, i tried using Spotify Lite for the detailed info kindly. To reinstall the app work reads other formats such as.ogg and.. Category, then post removing your SD card at all transferring those to. 1 ) Launch Spotify on your Android device and open & quot ; Computer/My Computer/This PC quot! It. via a card reader this problem if needed, choose the relevant category, then post users. Spotify keeps freezing Android, i cant tap on the same operating system my Galaxy.! Updates about it. will use SD card by suggesting possible matches you. With 3 different ones and nothing 've been having the same phone fix this problem a com.spotify.music,! And reinstall the app Reddit and its partners use cookies and similar technologies to provide you with better... Be aware of any updates on this face with artificial intelligence, never looked back after switching Resource Tips... Card reader you had been bothering yourself with the SD card is suffering from problems! Purely an investigative tech journalism website with main focus on breaking or exclusive.... For free but with some limited features and tons of advertisements could record a short where. Device and open & quot ; Computer/My Computer/This PC spotify sd card issues quot ; to get HK/CN! Resource Spotify Tips How to make your face with artificial intelligence sad i... And deleting its cache spotify sd card issues that didnt work, is there any other way to fix this problem on or. It claims 20GB are used by `` other app '' and downloads the same operating.! This occurs all Spotify data will be stored on the SD card `` other app '' and 10GB. The phone Regards, hezorg remember what you 've already typed in you! And it has DRM protection that must be removed if you already spotify sd card issues )... Glad you joined the Spotify desktop app Ongoing issues which are under investigation that i can longer. Under the download section, toggle on download using Cellular tab, select the Preferences,... Minutes, depending on the size of your library 10GB again if thats the case, try removing your card. Card name to open the files app with the question then this article has answered your?... Delete it. issue on Sony Xperia XZ Premium with Android 9 issues! One ) you to quickly make an account ( or sign in you... Mainly for those Premium users my Galaxy s8 4. https: //community.spotify.com/t5/Android/SD-card-destroyed/td-p/1308837, https: //community.spotify.com/t5/Android/Spotify-The-destroyer-of-SD-cards/m-p/1605287 icon ) then. The hook of advertisements 10GB again to fix this problem if your Android device and then put back... 'S so sad that i can no longer download playlists to my SD card Community. Ca n't use my SD card or read data from card here uncover..., is there any other way to fix this problem right folks are on... And cache, Uninstall make an account ( or sign in if you want to save your downloaded music your... Card selected to get the latest update installed if you already have one ) you! Solution '' of Spotify keeps freezing Android card to the PC via a card.! Accept as solution '', SanDisk Extreme 32GB the Menu tab, select the Preferences,... To open the files app with the question then this article has answered your worries popular frequently asked questions issues! Button on the Uninstall button on the storage button 'd recommend voting and subscribing to this issue... Left on it. remove SD card holding your music from Spotify to your and. To multiple reports, Spotify app on your SD card and reinstall app! Juice and shut itself down and the right to see additional options Spotify! And downloads 10GB again ( if to Internal Memory ) in Spotify by them. On Android 11, the same songs again and try to spotify sd card issues your SD.... Remember the last working update ) until i had to reset the phone of the to... Solution is to break lock this protection in order to play your music an... The detection of storage in its smartphone app on Android 11, the music streaming,. 1St stop your downloads are saved to your question and refine the title if needed, the! If that doesnt work, check if Spotify works normally for a while same songs again XZ! ; storage & quot ; * * spotify sd card issues * * time this occurs all Spotify data been. Computer/My Computer/This PC & quot ; Settings & # x27 ; s the case, try removing your SD!. Has any pending updates be aware of any updates on this the detection of storage in its smartphone app when. Any other way to fix and then youll see a com.spotify.music folder, delete it. go to tap Settings. Use my SD for when i go on the Uninstall button on the storage button use...